https://cdn.trust-mechanics.com/photos/CUU0unI3kLjWn8h1ym2p/fe0f0644-224f-49df-9710-831ce829013c_720x720
https://cdn.trust-mechanics.com/photos/CUU0unI3kLjWn8h1ym2p/8bdc91e6-2946-4dd7-a0bc-127a9aff7c8e_720x720
https://cdn.trust-mechanics.com/photos/CUU0unI3kLjWn8h1ym2p/2c77e6bc-3314-4172-bfbe-7fac73270d92_720x720
https://cdn.trust-mechanics.com/photos/CUU0unI3kLjWn8h1ym2p/88105fea-5be3-48ca-a922-b72460ad9a9a_720x720

Louisville Automotive Shop

5

4

3

2

1

4.7
(626 reviews)
Review highlights

"Thanks to Ava and Jeff. Having AC issues while traveling is NO fun. They got me in quick and resolved the issue without over charging me. Highly recommend them."

"I was in from out of town and they delivered on time for the quoted price."

"Highly recommend this place,very professional staff and nice people..thanks"


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto radiator repair service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed


Description

Since 2011, the team at Louisville Automotive Shop has been the city’s most trusted experts when it comes to German imports. We’re ASE-certified mechanics, capable of handling just about any problem you might encounter on the road. Come see us for your regular maintenance and repairs, and we’ll get you back on the road in no time. We pick up and deliver cars from customers, so YOU DON’T have to come in, and we perform a FREE multi-point inspection. When it comes to car repair or auto service, we are the best. Come see us today!


Reviews

Dec 06, 2024

My experience was the worst, I do not recommend that you take your car to this workshop


Dec 06, 2024

Really wonderful service and great customer experience. Manager is hands on and very kind person. I am not mechanic but the staff who work on cars explained to me perfectly without being condescending. Young lady at counter very pleasant to speak with. Snacks and tv and clean bath.


Dec 05, 2024

Excellent customer service! They did an awesome job on my oil change and even did a quick inspection on a concern I had. They def have a new customer ☺️


Nov 30, 2024

I came in to get an oil change on my truck. Ava at the front desk is very pleasant to work with. Unfortunately the guys in charge are price gouging on an oil change and tire rotation. For an oil change and tire rotation they wanted over $400. Additionally they tried to charge taxes and “shop fees” on their services twice. I walked out. It’s a good looking shop. It’s a shame they are un ethical.


Nov 23, 2024

I love this place!..The staff are amazing..They are very patient and kind. I felt so comfortable during my visit. The atmosphere is very welcoming and the shop waiting area is so clean.


Nov 23, 2024

The service I received was exceptional. My car’s issues were diagnosed within 30 minutes, and I was even shown pictures of problematic items. My vehicle was repaired while I waited in the cleanest most comfortable waiting area I’ve ever seen. I am a customer for life.


Nov 23, 2024

They were very polite and upfront about everything. Informed me of things to watch for and informed me if what could have caused my issues. What they said is what I had done. They got me In and out in 1 day. I highly recommend them. They again were curtious and conscientious about how things needed to be done and time frame


Nov 16, 2024

Very accurate and efficient at diagnosing my oil and coolant leak issues and getting them fixed. Everything was done in 1 day! Very impressed and I would highly recommend Louisville automotive on Bardstown Road to anyone in need of a dedicated and knowledgeable auto mechanic!


Nov 16, 2024

Jeff and his team were amazing for a prepurchase inspection. They were thorough, informative, and incredibly kind. Ava at the front desk was an absolute gem! We passed on the car for the time being but plan to use them again if another comes up in Louisville. Thank you so much!


Nov 16, 2024

Skilled team of mechanics,they found and fixed the issue really quick for reasonable price.


Nov 09, 2024

Excellent service


Nov 09, 2024

Great staff. Transparent pricing and process. Show and explain recommendations in a way a non mechanic would understand. Appreciated the service.


Nov 09, 2024

They are very thorough when inspecting vehicles. They are friendly and they are fast like your nearest 15 minute oil change place. They offer you pictures and descriptions of what is well and what needs maintenance. Very professional and great atmosphere!❤️


Nov 07, 2024

Awesome place I found this Louisville automotive shop just driving by. And I'm glad I decided to stop they where very friendly and had great customer service. I have a 2003 Yukon that needed a few things. Louisville automotive took there time and inspected my vehicle and pointed out some other issues I was not aware of they fix what I needed done at a great price and quoted me on the rest very good people


Nov 07, 2024

Got my car back up and running. Thanks.


Nov 07, 2024

Great fast service. Been her twice now and always happy with the professionalism, quality and honesty.


Nov 07, 2024

I had the pleasure of using this LAS for a tire change and alignment, and I was thoroughly impressed. The team demonstrated exceptional skill, completing the work with both speed and meticulous attention to detail. My vehicle’s performance has noticeably improved, and the entire process was smooth and hassle-free. This is the kind of service that combines efficiency with professionalism—highly recommend!


Nov 07, 2024

I have to say, this was the smoothest interaction I’ve ever had with a mechanic shop. They got my truck in and out in no time, and the customer service was top-notch. I also appreciated the clean and organized atmosphere. However, it's worth noting that they are not the cheapest option, so be prepared for that. While their prices might be slightly better than a dealership for services like a fuel pump replacement, the difference isn't significant. Overall, I consider this a solid establishment, and I would trust Louisville Automotive Shop to work on my Lincolns.


Nov 07, 2024

My go to auto shop for two Volvos and a Ford pick up truck. They are friendly, honest, competent, fair and give excellent service. The waiting room is comfortable with snacks. coffee and water. Highly recommended! My 2009 Volvo had some issues and I was unhappy to hear the cost estimate. When my wife asked me if I trusted “those guys” I responded yes. She said there’s no reason to take it anywhere. Of course I cannot get another car equivalent to repair costs and surely this Volvo can go another 100,000 miles or so. And … oh it’s running like new. Thank you LA. -Bob Helvey, Methodist Pastor


Nov 07, 2024

This shop saved my bacon! And I’m talking $2300 worth of it. I had three mechanic shops one of them being a Jeep dealership that were not able to get the oil drain plug out of my oil pan. This shop was able to do it very quickly, professionally without causing damage to the oil pan and they also did an excellent oil change after that. I just moved to the area and this is my new shop. Thank you!!!


Nov 07, 2024

After driving two days after service. I would recommend Louisville Automotive Shop. Staff and garage well kept. Staff kept me informed during the prompt service. Priced very reasonable for a complete front brake job. Thanks guy’s Jim D


Nov 07, 2024

Excellent experience they diagnosed and find my car problems in no time and they check your car thoroughly for other fault and potential problems they give you a physical walk through of your car to point out theas pending and present fault and give you assistance and the peace of mind that you will be up and running in no time clean comfortable environment no waiting for days no run around they do the hassle for you 100%


Nov 07, 2024

Fast turnaround and great work! Will definitely be back if anything else needs fixing on our Honda!


Nov 07, 2024

Great experience


Nov 07, 2024

Great place clean and smells good all the time and the people are always nice and friendly and they do Great work.


Nov 07, 2024

Had several issues, was explained to me what was needed. Two issues, the main repair would fix the other. All repairs done in timely manner. Everyone was respectful & polite. I started uses them months ago, my drivers door handle was broken, one shop wanted to charge $450 & keep for days, Louisville Auto fixed for $303, got car back the same day. I will use them for all future repairs. Sarah B


Nov 07, 2024

I broke down last week driving from Chicago to Alabama. I googled best repair shops and this one came up. I easily scheduled an online next morning appointment and they got me a rush job . . .back on the road in 3 hours. Thank you so much and highly recommend!


Nov 07, 2024

Super nice place. My Jeep is running great. Thanks Jeff. After 2 weeks all is good. Thanks.


Nov 07, 2024

The staff at Louisville Automotive is friendly and efficient. I had a window that would not go up. They found a few other issues after a thorough inspection and fixed those at cost. My experience with Louisville Automotive was great. Should other issues with my car arise, I’ll be back!


Nov 07, 2024

These people are awesome! Owner is present and on the shop floor working along side clean technicians! They helped me find issues with a recently bought car from a dealership. Also found a fast fix for the original problem I came in for. Trustworthy clean shop in an awesome location. Got me in right away! For all of that I am very grateful!


Nov 07, 2024

They do fast work but leve your stuff in the car, they will steal it


Nov 07, 2024

Went to Meineke, after a visual inspection they said I had a transmission issue, went to Mr. Transmission, they said they don't work on Mazdas. Finally stopped by The Louisville Automotive Shop and in 1 hr determined it was my high pressure fuel pump causing my acceleration issue. On a Friday, they diagnosed, ordered the part and had it changed before they closed. Incredible service, and I'll return there for any car issues in the future.


Oct 06, 2024

Been having troubles finding quality service for my automotive needs. Have tried the dealership and have had horrible experiences. Louisville Automotive Shop was professional, thorough in the assessment and communication, and responsive with the delivery of the service I needed for my car. Hands down will come back and will consider Louisville Automotive Shop my go to place to get service for my vehicles. Update (10/01/2024): I continue to be impressed with this outfit and have been back for routine work. No complaints, great experience.


Oct 06, 2024

Couldn’t be happier with my experience! Ava was a pleasure to talk to and answered all my many questions throughout the estimate/repair process. I felt like the prices were very fair and appreciated being informed of the prices before any work was completed. I’m also extremely satisfied with the speed of the service. I took my car in for an estimate around 9 am and picked it up around 2pm after all the work was completed. They were also transparent with what issues they could/couldn’t fix. I found it difficult to find a mechanic in Louisville after moving here, but I couldn’t be happier with my choice of Louisville Automotive Shop. Definitely recommend if you are looking for a local auto shop that prioritizes speedy and excellent service.