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Loyalty's Diesel & Automotive Repair

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4

3

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4.9
(55 reviews)
Review highlights

"… manifold was fine. Loyalty walked me through the process and showed/talked to me every step of the way. They literally saved me thousands of dollars. I will be returning …"

"Great service and very good prices for the work being done."

"I'm blown away by both their customer service and the now repaired AC unit."


Overview

Categories

Auto repair shop


Hours

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours


Description

Loyalties Diesel & Automotive Repair is your one stop shop for all your mechanical needs. Our 24/7 shop services heavy-duty fleets, diesel repairs, foreign, domestic , and hybrid vehicles. Loyalties Diesel and Automotive repair is just one call away and will service all your vehicles.


Reviews

Dec 01, 2024

We were traveling across the state and called while we were driving. We explained we needed a factory regen on our diesel truck and pulling a 5th wheel. They were 1 of 2 shops open on a Saturday. Angel lives up to his name being kind, courteous, and keeping us informed of the progress. Thank you for all your help so we could continue our travels.


Nov 22, 2024

Very accommodating and good prices as well.


Nov 15, 2024

Wow!🤩 This place is amazing! 👏👏👏Very professional people work here!🙌They immediately found out and fixed my car. I am so happy 🤗my car runs properly now! 🚘Thank you, guys, so much! I really appreciate your help!💪Highly recommend!


Nov 06, 2024

Anthony and the Crew did a wonderful job with the service they provided for me. The price was reasonable and they repaired the problem quickly. Traveling from Florida, I would do business with these guys any day when I'm in Colorado. Thanks Anthony and The Crew. 💯💯💯


Nov 06, 2024

Awesome guys to work with, couldn't be happier with the work they do on my fleet!


Oct 06, 2024

The short version is they had my car for 5 weeks before I got it back and it has issues that needed to be fixed at another shop. Update: Some repairs were done at another shop and Loyalty's helped out with the costs. Not thrilled with the entire process but appreciate that Anthony was willing to do his best to make it right in the end. Maybe I had an unusual experience, others have left glowing reviews, but this is a review what my experience was. I'd call/text to ask about the status and consistently was told 'we're short staffed' and 'the car will be ready soon' but inevitably it was delayed for one reason or another. In the end I called on a Monday afternoon and was told the car would be done Monday night or Tuesday morning. I asked what the contingencies were if it weren't done Tuesday morning, because this had happened a few times before so I wasn't holding my breathe it'd be done, and Anthony said "no ifs ands or buts, it'll be done tomorrow morning", they open at 10am and to come in after 10. I text after 10 and was told they were getting in late b/c they'd worked late last night. They were going to do a test drive at 11 so it'd be ready by noon or 1. Around 1 i get an updated repair order, I assume the car is ready so ask. Anthony says its ready but if I want to meet with him he'll be back ~2:30. I get there and they're finishing up diagnostics. We go over the paperwork. He lets me know there was some calibration their equipment couldn't do and that I'd need to bring it to a dealership (at this point I just want my car back so I'm fine doing that). we go for a test drive, car feels underpowered which we attribute to the calibration that needs to be done. We finish up the paperwork and I head out. There is some clunking noise in the front end, not great but again I just want my car back and need to bring it to another mechanic to do the calibration Loyalty's couldn't so keep driving. I get back to work and see I've got a missed call and 3 texts from Anthony. 'Give me a call' 'I think one of my guys might've left something inside the vehicle' 'expensive tool in the engine bay' I give him a call and he asks that I bring the car back so they can get their tool. He didn't offer to come and get the tool mind you. I agree to drive back, they pop the car up to retrieve their tool and I'm pretty sure Anthony makes a comment about a sway bar connection. Whatever the case after they finished up I was able to drive back to work, now without the noise in the front end. The car didn't perform like I remembered (lower power and the turbo was significantly louder) and I needed to get the calibration that Loyalty's couldn't do so I brought it to another shop. After a couple of visits to the other shop the car is performing similar to how it was before the original issue (there is still more turbo noise in some instances but generally not concerning). I'm frustrated that the issues left Loyalty's but Anthony was willing to help out with the bill I received for the work done at the other shop so that's good.


Sep 06, 2024

Anthony and his team are incredible. They are very smart, kind and knowledgeable. My vehicle needed pretty major repairs. Anthony communicated with me the entire time, even went as far as texting me pictures throughout the process. When I picked up my vehicle they showed me the faulty parts as well. As a women, I left feeling confident that they are running a very fair and honest business. Bonus, they have an oil change punch card, never seen that before! Highly recommended! Thank you!


Sep 06, 2024

Best mechanics ever. Honest, trustworthy, very knowledgeable. Recommend 110%. I take all my cars there. Very reasonable with prices of service. Fast turn around.


Sep 06, 2024

Great customer service and affordable prices


Sep 06, 2024

I took my vehicle to three mechanics before finding this place. Not only were they half the price but they educated me and walked me through each step of the process. I have now brought them three of my cars and won’t go anywhere else. Highly recommend!!


Aug 06, 2024

Loyalty Automotive, (Anthony Nunez), I have been taking my truck family cars to Loyalty Automotive before he opened his shop and after he opened his shop for quite a few years now. I would not take my vehicles to anyone else. When you find.a good mechanic why would take you car or truck anywhere else. Anthony knows his job add does it well. He goes to extreme measures to make sure your vehicle runs right and safe, Belive me when I say that cause I have been taking me cars and trucks to him for many years now.


Aug 06, 2024

These folks are awesome! Fair prices and solid work. We had a vacation planned and our AC went out and Loyalty fixed it the same afternoon I dropped off our van.


Aug 06, 2024

Wow, Anthony and his team really helped me out of a bind. I brought my car in on July 3rd because my AC was blowing hot air right before an extended road trip. Anthony and Ani took the time to answer my concerns and fully diagnose the issue. When the overlying issue was further complicated by the discovery of extensive animal damage on to the wiring hidden within the car they helped keep the repairs within my budget and timeline for the trip. I'm blown away by both their customer service and the now repaired AC unit. They really treat your car like it's their own and I'd recommend them to everyone. Thank you for going that extra mile for me and I can't think of a more appropriate name than Loyalty’s, I really couldn't have made the trip without you and you've got a new client for life.


Jun 06, 2024

Top notch caring and considerate service. Anthony kept me informed of progress along the way. They seeked out parts, took care of towing, did some services for free and charged the best reasonable prices from what I could tell. Thanks to you and your staff Anthony.


May 06, 2024

They went above and beyond to fix my vehicle, stayed open late to make sure I had it that night.i would recommend them to all!!


Feb 06, 2024

Anthony and the guys are awesome. They were able to get me in right away to get my Jeep looked at to figure it why my heater wasn't working. After all was said and done I paid less than online estimates for the work at other places. They were very nice and explained everything every step of the way. And for a mechanics shop, the place was extremely clean. It's easy to think these guys can take good care of my vehicle when the shop isn't a mess. Highly recommend and will definitely be going back.


Feb 06, 2024

Recently, I visited Loyalty's Automotive due to my check engine light and a strange noise from my vehicle. While I admittedly lack any knowledge in automotive mechanics, the team at Loyalty's Automotive was extremely helpful. They not only addressed the issues with remarkable efficiency but also took the time to clearly explain the technical details to me. The repair work included replacing the spark plug coils, among other necessary adjustments. Since then, my car has been performing perfectly. I am genuinely appreciative of the professional service provided by Loyalty's Automotive and consider them my preferred choice for future automotive needs.


Dec 06, 2023

Friendly, fair price, and quality work. Did a great job on my brakes. Much needed change from the franchise shops that rush to get you in and out without a thorough inspection. Definitely gained my business moving forward with all of my car repairs.


Dec 06, 2023

Loyalty's Automotive helped me in a dire time of need. I got into a bad accident and 2 mechanics turned me down, I brought my car in on a whim and they helped me with everything, the employees seem very happy, which gave me a great sense of comfort and I knew this was the place I wanted my car to be fixed.


Dec 06, 2023

They always take care of me here and my car appreciates it 👍 the staff is great and I would definitely recommend them!


Dec 06, 2023

Throughout my entire life, I've only ever trusted two mechanic shops: the one where my brother worked, and Loyalty's. Dare I say it, these guys treated me even better than family. Upon finding out I was new in town and didn't have a way home, they dropped me off so I didn't have to walk home. The next day, they dropped off my car for free. They worked hard to keep necessary repairs in my budget, and never even suggested anything I didn't need.


Dec 06, 2023

Great place fantastic service!


Dec 06, 2023

I can't say enough about how easy and affordable it is to get my car repaired here. I have come several times for repairs and it is always a hassle free experience.


Dec 06, 2023

Servicios garantizado muy amables


Dec 06, 2023

This place rocks they made me feel like family and showed me everything wrong with my car took care of me and my car when no other shop would go near my ride loyaltys looked over my ride with a 27 point inspection shops don't even do that anymore really awesome place to go I was in and out and they saved me a ton of money you guys rock thank you


Dec 06, 2023

Very professional and punctual. They treat the cars as if they were their own to ensure the highest of quality of workmanship


Dec 06, 2022

Friendly people with alot of knowledge I will always recommend anyone to loyalty's automotive.


Dec 06, 2022

Had a great experience with Loyalty's! I had an unfortunate and unexpected overheating event with my truck, on a whim I found Loyalty's as the nearest shop to limp my way to without a tow. I have to say I am glad I found them. They were very transparent with their pricing (very reasonable) and had excellent communication throughout the entire process.They allowed me to turn down certain services and were open about whether some were absolutely necessary or just recommended while they have it on the lift. On top of a very respectable customer experience, the turnaround time was amazing, 24hrs. to replace radiator, water pump, thermostat/housing, fan clutch & various fluid changes. All around a great experience, and wouldn't hesitate to refer others.


Dec 06, 2022

Loyalty automotive is honest affordable and professional I would recommend any family member or friend to come and service your car! Thank you so much for helping me!


Dec 06, 2022

The best service I’ve ever had !!


Dec 06, 2022

Very friendly staff and they helped me out really well! Gave me an amazing quote and everything.


Dec 06, 2022

Very good service,professional work and diagnostic check on my vehicle ,explained in detail my problem and repairs needing done ,once again thank you for your professional service.


Dec 06, 2021

They were amazing! They were cheap and and fixed my wheel bearing and diagnosed my other car issues in only a couple hours. Also, I was told by a different mechanic that I had a bad exhaust manifold and asked loyalty automotive to double check. Come to find out the manifold was fine. Loyalty walked me through the process and showed/talked to me every step of the way. They literally saved me thousands of dollars. I will be returning for more services. Thanks again for being one of the good mechanics. I would give them 10 stars if possible. Will be recommending to friends and family!