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Lubricar, Inc.

3.2
(9 reviews)

Overview

Categories

Oil change service


Reviews

Sep 07, 2024

Techniglass techs ( menual Location)are so unprofessional and rude I will never get my vehicle serviced at your stores ever again. I noticed that they would sit around and do nothing while one guy did 2 cars by himself. Also the management left the store while on the clock to get their haircut. I know this because one said he was going to get his hair done. So disappointed in this shop. I guess next time I'll go to auto glass now.


Dec 07, 2023

Had my oil changed at 3143 Cerrillos rd in santa fe nm(06/25/2021). Tech damaged my oil pan during service which was replaced for free but then found out, a year later(12/052022), store manager who replaced the oil pan did more damage to my vehicle by stripping holes at timing cover. Also another damaged drain hole either during that fix or at last oil change(05/072022) at same location. Also had to replace oil pan again. I've forked out over $2000 to fix the damage. Jiffy Lube refused to accept or acknowledge the damage done to my vehicle and current store manager even lied about what I discussed with him about the issue. He took pictures of the the repair estimate, to show his boss I was told, with damage details and still reported informaion wrong. Contacted corporate office and no help there either. Beware of Jiffy Lube stores or at least this one. Bad buisness practices and unethical behavior for sure.


Dec 07, 2022

I was a long time customer of jiffy lube store 1399 1600 Juan Tabo Albuquerque NM 8/29/2022 I went to my "trusted";jiffy lube for oil change ALL fluids checked. I was told antifreeze was checked and needed topped off. This ipaid for service was not done by the newly promoted asst manager LOGAN YAZZIE whom before promotion was a DISHONEST employee who worked on my car. Now I'm not sure of any of the work I paid for. I no longer trust JIFFY LUBE especially Yazzie their asst manager


Dec 07, 2019

I just had my oil changed at the Route 66 store in Flagstaff. I used to work at a Jiffy Lube in Winslow before it closed and I don't know what policy has changed but this was the worst experience I've ever had and any Lubricar location. It took them 9 minutes to greet us and they weren't busy. They never tried to up sale anything and I had to re-wash my windows. They didn't top off anything and or even ask if I would like it topped off. I have been a loyal customer for a long time and even though I am no longer an employee I always supported the company. Until now. The Route 66 store needs help and I will now be going somewhere else.