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M & G Body Shop

5

4

3

2

1

4.7
(107 reviews)
Review highlights

"… fender bender and needed my rear bumper replaced. I set up an appointment for a consultation and showed up promptly on time. I did not wait long before I was greeted …"

"Wonderful owner, a great staff, in a most unique location."

"Not to mention the quality of work is exceptional."


Overview

Categories

Auto body shop, Auto dent removal service, Auto glass shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

M&G Body Shop is a family operated collision repair center with an honest and dependable staff that has over 50 years of experience, bringing cars back to life or a pre-accident condition. We’ve been in business for over 50 years and focus on most body repairs from minor dents and repairs to major body work and insurance repairs, due to an accident. Each customer is important to us, as we understand the need to get your vehicle back quickly. We have highly qualified technicians’ repair your car in a timely manner, while making sure the job is completed to the highest quality standards you come to expect – in fact 85% of our customers come back for other car repair or detail work.


Reviews

Nov 09, 2024

M&G is the only body shop I take my vehicles. They do a outstanding job. Would not go anywhere else.


Nov 07, 2024

Fantastic customer service fantastic review on getting your car fixed love them


Sep 07, 2024

Highly recommend M&G. They do business the right way and take care of their customer. We have had them do work on our cars over the years and they are always exceptional.


Sep 07, 2024

Wonderful owner, a great staff, in a most unique location.


May 07, 2024

Took my car into M&G body Shop for an estimate. Linda and Melissa at the front desk were very friendly and put me right at ease. Charlie not only gave me an estimate that I was very happy with, but took the time to explain exactly what needed to be done. Work was done quickly, car looked GREAT and price was actually lower than what was quoted. When i picked the car up, Charlie went over everything that had been done and told me to call him if I had any questions. Would definitely recommend M&G Body Shop and will definitely use again if ever needed. Too bad I can only give 5 stars... they are all about the customer


Apr 07, 2024

Genuinely helpful people. I had so many questions about the process of getting my vehicle back to the way it was before the accident and they took the time to answer them all. I had an issue afterwards with the power lift gate where it wouldn't close all the time when using the fob or button so I took it in and 15 minutes later they had it adjusted and it works perfectly again. Can't say enough good things about my experience. If you want your vehicle back to OE condition, bring it to this shop.


Apr 07, 2024

M&G did out standing work & was very thorough. I took my car in to get an estimate and they did everything with the insurance company for me. There was no hassle and my car was done when they told me it would be. They are very easy to work with also. Would never take my car anyplace else.


Feb 07, 2024

Friendly, knowledgeable, and competent.


Feb 07, 2024

Top tier service. Excellent communication throughout the whole process. My car and my wife’s car were done here to perfection. Charlie is a perfectionist and your car will be done the right way. I wouldn’t recommend no other shop but this one. Great job.


Jan 07, 2024

Just Great People and they get the JOB DONE honestly and professionally.


Jan 07, 2024

The car looked better than the day I bought it. I highly recommend them.


Dec 07, 2023

Amazing love how they made my vehicle look new.


Dec 07, 2023

Excellent work! Vert happy with the results and the top notch customer service.


Dec 07, 2023

Great customer service.


Dec 07, 2023

I felt compelled to share my highly satisfactory experience with M&G Body Shop just to say Thank You.I had a minor fender bender and needed my rear bumper replaced. I set up an appointment for a consultation and showed up promptly on time. I did not wait long before I was greeted by Charlie. He was polite, knowledgeable and very professional. He told me exactly what he needed to do and what to expect. The process went according to plan without any problems. In the end, Charlie took care of me, and I would highly recommend M & G Body Shop to my family, friends, and everyone else.


Dec 07, 2023

Very helpful and honest


Dec 07, 2023

Came here with a broken head light, and these guys had me in and out so fast! Everyone was so nice it was unreal, great conversations, just made me feel at home, absolutely love this place 10/10


Dec 07, 2023

Great place to have your car repaired.Charlie new owner has over 30 years in Body shop experience with Honda and former owner stayed on to work for Charlie. Great people, Charlie bends over backwards for his customers. Body shop and car dealership just can’t get what they want in a timely manner to fix vehicles. You’ll not find a better body shop in Cincinnati, has 6 body shop employees, beautiful facilities, paint shop etc. They have fixed two of my vehicles, my brother-in-law, my niece. Voted in top ten in Cincinnati ohio. Can’t say enough about my experience’s. Jim Mitchell


Dec 07, 2023

I recently moved to Fairfield, Ohio. For years I had used a body shop in Dayton, Ohio. I decided to give M&G a try. Upon going to the center I was greeted by the owner. Owner was kind, friendly, polite and respectful. I received my estimate, which was hundreds less than an estimate I had received in Dayton, Ohio. I have scheduled my car to be repaired. If repairs are similar to the customer service I received today, then I'm sure I'll be writing another 5 star review in the near future.


Dec 07, 2023

I unfortunately know nothing of what they can or can’t do. Dropped off my Kia Sorento on Match 17th. Only updates were when I called or stopped by, finally had to go pickup my car on June 12th to see that the trim was installed terribly, keys were not programmed to vehicle, passenger window glass left inside the door and a driver side suspension issue that I mentioned to both them and the ins. adjuster was never really addressed. Was told that another trim piece had been ordered to replace the bad job that had been done. I was also told that if I was to go by Kia to have the keys programmed that I should contact them to let them know since they “have not had time to take it to the dealership” and so I made an appointment and here we go with no communication again. Called 5 times, no calls answered, and left 3 messages with no return communication at all. I’m glad to hear that many of you got wonderful service but for my situation this has been far less than satisfactory work or communication. Not good when dealing with the anxiety of not having your vehicle and being your first time dealing with a company.


Dec 07, 2023

Linda is always a joy to deal with. Unfortunately we have gone here way too many times but I wouldn't trust my vehicles anyone else, a simple scratch, a squirrel chewing on my truck, to a $19k crash, they always get me taken care of quickly.


Dec 07, 2023

The always make my car look brand new as if never knew it was in a wreck


Dec 07, 2023

The one quality you must have when dealing with any business really is trust. I trust Linda and Charlie at M&G Body Shop.


Dec 07, 2023

The staff was so kind, helpful and knowledgable.


Dec 07, 2022

Always great!


Dec 07, 2022

Great people to deal with


Dec 07, 2022

Honestly very disappointed. I reached out and they said to stop in anytime for a quote which was great. I stopped in. They helped me right away by taking notes and photos of my car. Told me they would get back to me by end of next day. After 5 days of nothing, I called and left a message incase they couldn't read my writing on my form or something. No response. Called 3 more times within 2 weeks and nothing again. No answer, no return call. I had someone I know reach out to them and they said she would call me. Still nothing. So after over a month of waiting I am very disappointed. This company was a referral from colleagues and not far from home, so I thought they were perfect. But lack of communication leaves me with frustration and scheduling with another company.


Dec 07, 2022

Linda and her crew did a fantastic job on my daughter's car. With the supply chain being what it is and getting parts being difficult, she took care of everything and the car looks great.


Dec 07, 2022

SUV damaged by vandalism. Some unidentified person keyed the entire side of my SUV. M and g prepared estimate very quickly and worked with my insurance company to get it done very quickly. They were very professional and speedy.(btw I didn't need very many parts). Special thank you to Linda and Darrell. Pickup was great, car cleaned and beautiful. Paint job was fantastic. My wife thinks she got a new SUV. T


Dec 07, 2022

The only body shop to use! Professional, treat you like family and amazing work! All the staff are very informative and pleasant to deal with during any process for your vehicle. 5 stars & will always recommend M&G!


Dec 07, 2022

These guys are straight with you and won't gouge you. LOVE THEM!


Dec 07, 2022

They were on time, always followed up on anything that had to do with my rental, the insurance, everything! Local, on top of everything, easy to reach, great hours. I'm glad I contacted them.


Dec 07, 2021

Greatest bunch of people you'll ever meet, nothing but friendly and let me charge my bike after it died, world needs more fellas like them guys


Dec 07, 2021

I backed into another vehicle which was in the process of backing into me, and sustained a surprising amount of damage to my back panel/bumper. M&G was recommended to me as a business that is honest and takes care of their customers...and they were amazing from start to finish. Kind, professional, and the work was absolutely perfect. I will recommend them to everyone I know, and if I ever need another repair, I now know where to go!


Dec 07, 2021

M&G Staff is extremely courteous, friendly and a pleasure to do business with. I'll definitely recommend them to anyone needing vehicle repairs.


Dec 07, 2021

I have used M&G a couple times and they are the Best. Do not hesitate to use them for anything.


Dec 07, 2021

Was very fast about getting me an estimate on the damage of my car very friendly has an awesome tech that works their name Michael does awesome work