Mac's Payless

Nov 15, 2024

Had to take my car for an oil change and as usual I went in just after opening at 0730. Frank at the front desk is always helpful, friendly, and was quick to get my car in. The lobby is clean and even the restroom 🚻 smells fresh! Of course with inflation prices have gone up. You also receive a receipt as well as any issues that may be need to be addressed.

Oct 06, 2024

Fast and efficient service in a timely matter. My companies choice for fleet service and repair shop.

Oct 06, 2024

Wayne i love you so much it's tooter I only called to tell you some really great news. It's the 785 I'm still in obrrlin ks67749.

Aug 06, 2024

Wonderful staff. Had my car stolen, took it there to be fixed. Great job. They went above and beyond. Truly appreciate. Jackie

Jul 06, 2024

Had to take our truck in for air conditioning issue. Great job, done the same day. Be ready with cash or pay a 3% surcharge. We've used them several times and been happy with service and pricing.

Apr 06, 2024

Thank you for fixing the thermostat! The car is driving much better now.

Jan 06, 2024

Reasonable prices- been going there since I've gotten my vehicle- they do great oil changes there- staff in the front there are very professional

Dec 06, 2023

Attention Tohomo Oodham Nation P D ....this place is profiting from working on your law enforcement fleet vehicles while screaming at Native clients that walk in. Please please pull any referrals and contracts with them. Give your business to Native owned shops and take the business away from this rude business.

Dec 06, 2023

Great service! Roger and the guys have great mechanical knowledge won’t take our vehicles anywhere else! Front desk guy makes check in and out smooth! And always inform you of what’s going on with your vehicle! Highly recommend!

Dec 06, 2023

Great shop. They go above and beyond to satisfy the customer. I have been taking Mac's my vehicles for years. Always a pleasant experience. I recommend you stop in for repairs. They do it all!

Dec 06, 2023

If you want to get lied to, cheated and then SCREAMED AT AND CURSED OUT when you politely try to understand why they wasted your time and money, these are definitely your people. These guys are the worst. I HIGHLY RECOMMEND FINDING ANOTHER SHOP!

Dec 06, 2023

Max Payless LLC, Tucson, AZ fit us into their schedule when we were traveling and we were referred to them by the local KOA near them. However, they lied to us by telling us they were putting in GM parts for our O2 sensors and when we had to have the car re-fixed later on on our trip, they found out they were not GM parts and we had to get new parts installed again. They charged us $1267.93 for putting in non-GM parts parts that failed multiple times while we were still getting serviced with them and then again 100 miles after we left them. The engine light came on again and the car did not run well most of our trip until we had Authentic GM parts out in. You’ll notice in the enclosed photo that the short cords are the General Motors cords and the long cords are the ones that were installed at Max Payless LLC and removed.They cannot be trusted.

Dec 06, 2023

Me gusta el srvicio al cliente, los trabajos a mi pick up F150 siempre bien echos y entregados a tiempo y sin demoras... los precious muy justos... Recomendado 🙋

Dec 06, 2023

My family and I are new to Tucson. I found Mac's through a buisness network. Frank at the desk is so helpful and polite. We got our VW fixed within a day, then the family Van the very next. They are very attentive, concerned, and caring. Wonderful experience!

Dec 06, 2023

Rude and not at all helpful. I left my RV to get the battery checked and it was the worst experience. The RV guy wouldn't answer my calls. I picked up my RV with NO repair getting done and they still charged me $140. Avoid this place!!!

Dec 06, 2023

Staff and owner always greet you with a smile. Great customer service

Dec 06, 2022

Amazing work and customer service experience

Dec 06, 2022

Best auto shop in Tucson they are the most affordable and really take care of you

Dec 06, 2022

Buen taller, recomendable

Dec 06, 2022

Great place. They are pretty fast, and do a good job.

Dec 06, 2022

These guys always get my cars done quickly. Very nice and professional.

Dec 06, 2022

These people rip me off!! said they could fix a bend in my Exhaust for 160 and did nothing ,but put some rubber mounts on to hold It up and it still all bent out of place and looks real bad and still changing me full price. Scumbags , even said "yeah we ripped you off , you signed the papers work already bye, have a nice day ! What a joke !!! I reall had to go tho a othere shop .

Dec 06, 2022

Very good service ,old school mechanics . Straight forward with you. Honest brought my 2018 mustang gt to have the suspension lubed due to creaking problem fixed !!! Thanks to these great gentlemen thansk yall!!

Dec 06, 2021

I hired Mac’s Payless to replace the wheel bearings, tire rods and the upper and lower control arms. I was quoted one price and then when we got there, the price changed. Took them almost a week to repair then once it was done. We picked it up and a few days later noticed there were loose bolts on the control arms. In the meantime, that same day we got a oil change from somewhere else and they noted shaky tires on the right front. Called Mac’s told them about the bolt as well as the tire being wobbly, they had us bring it back. They tightened the bolt and repacked the bearings. Now here we are only 2 months later and the same wheel is wobbly. They refuse to take ownership of poor workmanship or fix the problem. I’m very disappointed in the service we received here. They did give us a $100 refund when we returned for the loose bolts but now here we are again going to have to put more money out to fix a job that should have been done right the first time. If I could give them zero stars, I would.