Mango Automotive

Dec 06, 2024

I came in for a full synthetic oil change and received an excellent deal on that due to a promotional mailer, but they also did full diagnostics on my car. I was impressed with the photos and explanations provided for each reported issue, and the office staff was kind and patient. I’ll be back! I HIGHLY recommend Mango Automotive. I’ll edit this review to include the front desk gentleman’s name.

Nov 30, 2024

We took in my Tacoma to get serviced we put in new spark plugs, new spark, plug wires and had a valve gasket. Replaced also had a new battery put in but when we got home, our backup camera was not working. We asked to tech and he said that it would be cycles And it might start working again. to let them know if it doesn’t start working it’s been two days the camera came on for one second but that is it

Nov 23, 2024

Great courteous and quality service!

Nov 23, 2024

My First time at Mango Automotive and I felt very taken care of care! Very nice people, walked me through everything that was going to be done. They even gave me a free air freshener that smells amazing! I will 100% go back again!

Nov 23, 2024

The communication was not good. I had an appointment scheduled for the morning so I dropped it off. I had just heard anything by 3PM so I called to ask they said they will try to look at it soon if not by early morning. The next morning I received no phone call, I had to call again to check up again. This was along wait to hear the battery was not working at full capacity.

Nov 23, 2024

Their awesome give them a try!!

Nov 16, 2024

I want to preface this by first saying, I tried very hard not to write this review. My mother and I, as the customers, tried to resolve our frustrations by calling and trying to speak with management, only to never receive any calls back. We took my mother's truck in for routine service, oil change and inspection. Mango quoted us several additional items that needed to be replaced, such as her brakes, front tie rods, and recommended replacement of her DPF (which was recently replaced last year). We agreed on the work. Grand total: $3,624.31. Received a call a few days later that her truck was ready to pick up, it was later in the day and so we waited until the next morning. Upon arrival we were informed that her truck was in fact, not done. While waiting, I could see them taking her truck up and down the road, presumably their "alignment" checks? The technician was adjusting the front end on the ground, without equipment, resulting in our most recent issue. After 2-3 hours, we took delivery of her truck. 2,000 miles later down the road and roughly 2 1/2 months. Her new tires on the front of her truck were bald, completely shredded and on the verge of delaminating. They did not complete an alignment on her truck, and in the process, generated a new $1,300 bill for new tires and an actual alignment. Disappointment does not cover how I feel about our experience. I'm more disgusted that they believe this is how they ensure your vehicle is safe, fixed correctly, and whatever else their hold message says after listening to it over and over again. I hope that others have a much better experience than we did, but please exercise caution.

Nov 16, 2024

I’m happy to find these people here in Albuquerque. Very communicative, patient, and thorough. They had a good online system of showing the results of their inspection with clear pictures, descriptions, and costs with a method of easily approving or declining certain services. But then they actually called me to talk about it and answer my questions. That’s the best of both worlds - modern, convenient tech with the old school way of talking to you like you’re a person. Went in for a drive belt issue and they knocked it put super quickly. Fair price. Happy customer.

Nov 16, 2024

They did a test and repaired the issue right away it was awesome thanks

Nov 09, 2024

I was very impressed with the quality people who worked on my vehicle. I was taken care of by their services with pick up and took me back to my house. I will always go to "Mango Automotive" for my vehicle services. Thank you 😊

Nov 09, 2024

Very professional. Could not get into competitor so I tried Mango for a synthetics oil change. Very pleased with services and price.

Nov 09, 2024

Very quick work and helpful in the explanation of what happened. Would recommend to anyone needing car help

Nov 07, 2024

Above and Beyond !!

Nov 07, 2024

Adherence to their quality control guided me in my decision-making. I received excellent workmanship. Above and beyond was their free car-ride service, employing Lyft!

Nov 07, 2024

Gave me great options for getting older vehicle ready for Emissions Test. Understood I was just trying to do the minimal for the next few years and worked with me to get it done and completed. They even took the car to the place for emissions and got my new sticker!

Nov 07, 2024

Had my brakes, tires and battery replaced here today. Very impressed by their attitudes, communication and service. Tara took the time to explain the work and Bobby made a cup of coffee for me while I was at the counter and Felix shook my hand on my way out the door. I hate spending money on auto repair but it's easier when the people are this nice.

Nov 07, 2024

I just moved to this neighborhood and needed a new mechanic. Mango is close by so I tried them out. I was very pleased with the service! Their prices are affordable they do what they say they're going to do and they also don't do things to my car that doesn't need to be done. I'm pleased that I have found a new mechanic on this side of town

Nov 07, 2024

I recently had the pleasure of having my Mustang GT serviced by Mango Automotive! Mango’s employees were friendly and courteous and politely answered any questions I had. They were also very professional and prompt. I knew I was leaving my car in good hands!! The facility itself was very comfortable and inviting! I highly recommend Mango Automotive!! They definitely have my business!!!

Nov 07, 2024

Mango automotive is meeting my needs with customer service, maitience,and repairs. Thanks!

Nov 07, 2024

Second time taking my Kia to this location. They are so nice and explain everything so well and in ways that non car people will understand. Will definitely be returning in the future.

Nov 07, 2024

Staff was great. Shop was clean and comfortable. They got my vehicle in and out with in a couple days. I will definitely use them again!!

Nov 07, 2024

The diagnosis was quick, but felt overpriced. Additionally, price quoted for the part was $400 more than the oem part at the dealership. I'd say proceed with caution before taking your vehicle here.

Nov 07, 2024

Took my 1977 Mustang II Cobra II in for service Danny was really great everyone at Mango was very friendly and helpful ⭐⭐⭐⭐⭐

Nov 07, 2024

great service and friendly staff, very clean and nice lobby, helpful communication. 10/10

Nov 07, 2024

Courteous, exceptional service, all questions answered, good price for oil change. Multi point inspection revealed that radiator overflow needed a little top off. No leaks found. Top off was free of charge (my car is 4 years old, first time for top off). Windshield wipers replacement was advised (I already realized this before appointment). They offered to replace them, and then said alternatively, that I could purchase my own elsewhere, return to Mango, and they would install them free of charge. I feel confident that my car is well taken care of. Oil change coupon was honored. Work was performed in a timely manner, as described by office personnel. Free ride home (and return to facility) during wait time was offered. I decided to wait in office. Seating area was pleasant, free coffee and snack were offered, and available. AAA approved facility. (Morris Street and Comanche in Albuquerque, NM). Thank you everyone at Mango! I appreciate you, you’ve earned my trust, and will return for my next car service/repair!

Nov 07, 2024

Overall very pleased with the thorough, professional service. Now have to evaluate and prioritize the recommended maintenance needed.

Nov 07, 2024

Prices or quotes were out of this world

Oct 07, 2024

Great team, great experience. 10/10 would recommend

Oct 07, 2024

Last week I used Mango automotive for the first time. When I walked into the office, I was surprised to find such a cozy and welcoming waiting area with snacks , drinks and comfortable furniture. It was beautiful. The staff was fantastic. They catered to me like a VIP. Everything that I needed done to my car was completed to perfection at a very reasonable price. I have never in my life been to any mechanic store that made me feel so appreciated as a customer. I recommend this business to anyone who needs help with their vehicle.

Oct 07, 2024

My vehicle was overheating and there was a hole in the radiator. I was told it would take 3 days & cost would be $1,100. The following week the price went up and extra $800.00 & 3 to 4 more days of work, they decided to put in new wiring. Then they wanted to work on the fuel system, and it took over a month. Over one month to get my truck back but not all the problems were worked out. Getting the truck back only to take it back the next day due to them not putting all the parts back in and issues with wiring that they worked on. The third time they worked on my truck they took one week, they also lied about working on the truck because it was outside. I am still having issues with the wiring and the fuel. Total cost was over $4,000.00 in the end. I would NEVER recommend Mango Automotive on Comanche, Albuquerque, NM.

Oct 07, 2024

The service that I received at Mango Automotive was superior and they definitely deserve the 5 stars I am giving them! From the first phone call to them, scheduling the service I needed, to having the work done, and even getting a ride to work and picked up at the end of the day… all of the staff were great! The work I had done was costly, but still much less than quoted at the dealership. They checked in with me and were clear with what the cost would be and I was able to agree or not. There were no surprises. Mango Automotive is a trustworthy business and I feel that I, and my Jeep, received great service! I am going on a long cross-country trip and I feel confident and can trust that my Jeep is in good shape! I would highly recommend Mango Automotive!!

Oct 07, 2024

They did a good job fixing my wife’s Mustang.

Oct 07, 2024

Very good, reasonable and friendly. Ride to work helped lot. Thank you

Oct 07, 2024

We are pleased with the service provided by Mango Automotive! The front desk personnel make you feel welcome. Their mechanics are thorough.

Oct 07, 2024

Cara, Felix and the whole team were just great- worked on my ‘99 Subaru: oil change and other items needed, got it in much better shape. They explained details to me and gave me an itemized receipt. Free Lyft ride to pick up a free loaner so I could keep my appointments around town while they worked on my car. Even gave me an estimate of other repairs we could do in the near future. So nice to have a pleasant lobby with coffee and snacks while I waited.

Oct 07, 2024

Great service and friendly staff! They took my vehicle in pretty quickly and explained all the issues that my vehicle had. I am very content with Mango's services.

Oct 07, 2024

I appreciate the service provided by Mango on Comanche and Morris. Service staff are very professional and knowledgeable. The customer service provided is exceptional!

Oct 07, 2024

Thus far the work done on my Chevy Silverado seems to have eliminated the issue I was having with the electrical system