Mars2Cars Mobile Mechanics
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Review highlights
"Very good and professional! Looked after me as family would!!!! I recommend them to any and all who need fast and professional service."
Overview
Categories
Auto electrical service, Auto repair shop, Auto tune up service
Directions
3008 Clifton Ave
Baltimore, MD, 21216
Phone number
Call: (301) 798-5590Website
View websiteHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Description
At Mars2Cars Mobile Auto, we serve Washington DC and the surrounding areas with all your auto repair needs. The best part is -- we come to you! We provide a wide range of mobile services from oil changes to complex engine diagnostics. Quality service is our top priority while letting you do what you have to do wherever your vehicle is located.
Reviews
May 06, 2024
Going through Google stumbled across mars2cars used them years ago and they are the worst !!! Light your car on fire before you call them
Apr 06, 2024
Waste of money...they charge you 85.00 to tell you to take it to a real mechanic.
Feb 06, 2024
Terrible service! Steered me to a finance company for their self gains, where I was approved for a credit line and still tried to bill me for services never even rendered. Sent me a bill after my complaint of no new brakes installed and learned from another service company a few months later than the actual work was supposed to be done by Mars2Cars, who claimed to have done, but was not! The bill later submitted was an extortion attempt for job never performed. Eddy (owner) never looked at the car for completion or if ever done by his rep., but instead, went on vacation, stated in his own words, "We're even, because you never paid!" But, my credit line was approved thru his recommended and preferred finance company for an approved line of credit, where my credit was run for approval. In discovery, Service company #2 saw no recent new brakes installed by Mars2Cars, nor did the actual emergency repair and stated that I could have lost my life for the work not performed that Mars2cars claimed they had done, but did not do at all. Instead, Mars2Cars benefitted off finance referral, and Mars2Cars rep said the brakes if replaced, would have been under a 1 year warranty, but was less than 4 months detected. Eddy refused to reimburse me, but instead was very guilty sounding and insulting, Sent me a fake bill and said, "I bet you don't have any proof!" In the process of reporting to authorities now. Run!!! It will be a matter of time. In fact, his company is still soliciting me for my services and more money opportunities. How many other women has this happened to? Write back.
Dec 06, 2022
I'm so happy things are working out with Mars2Cars! Donald is servicing my cars, and he is knowledgeable, gives great service, attitude and care about getting your car!
Dec 06, 2022
The experience here was amazing I was greeted at the door with a warm welcome from Tina and she was able to assist with all of my concerns And her manager Sean was also open available to answer and questions that i was unsure about
Dec 06, 2022
They are efficient and on time.The Mechanic was knowledgeable and walk me through certain aspects of the repair he was performing.
Dec 06, 2021
A little rocky start getting a hold of the tech that's actually comes out to the car. But once they got here took maybe an hour to fix. Glad they could do it
Dec 06, 2021
They fix my truck in a timely matter and was very professional.
Dec 06, 2019
False advertising at its best!! Needed a new tire but it had a wheel lock on it , Mars 2 Cars claim they could get it off and within the same day but it’ll be $65 for them to come out. They received the money and sent some guy out who didn’t have the right tools (which we asked about prior) then he stated it’ll cost almost $300 for them to fix it which we had (even though we felt it so was expensive) he then say it wouldn’t be done until the next day! ..Thank god we found another person who came out later that night and got the wheel lock off and put the spare on in 30mins top who only charged $80!! Hopefully you have a better experience than we did.
Dec 06, 2019
The guy took like 2 hours and was on a dating ap while running test. Then tried to charge me $425 for a tune up and and $85 for the test.
Dec 06, 2019
These guy came out did my fuel pump and now im back on the road im so happy i called them
Dec 06, 2019
They are best....nice job guys
Dec 06, 2019
Title: I’d much rather throw a car away then call them again. Do not pick these people. The person who sets up the calls is nice then it’s about down hill from there. Your gonna get some jackass light skin dude running around saying “I’m a master mechanic and have other jobs” a complete joke. Would rather pick anyone else. I asked for help and he refused because he “didn’t feel comfortable working with me” “if anything bad happened I seemed like I would have an issue”... I highly recommend you do not choose this company they will not take your job serious at all. Just thought I’d save you guys some time.
Dec 06, 2019
If i could put 0 stars
Dec 06, 2019
They will CHARGE you but as far as FIXING stuff is concerned....... YOU MIGHT BE ON YOUR OWN!!! We called and got mars2cars to come fix a problem with our truck or so we thought. We should've just went with the other mobile guys but i was trying to support our own if you know what I mean. They came out and replaced a part but had to come back the next day because they didnt put it on right. They finally put it on but by that time the part (brand new) was not working properly. Mars2cars technician left without even trying to fix or even diagnos the problem. We were back at square one. I had to get it done at a shop but at that point. i had to wait for the part to be replaced from the manufacturer because of the warranty. Look mars2cars these are our work vehicles and personal vehicles please be honest if you dont know how to fix these things. It saves us a lot of time.
Dec 06, 2018
Called when the hub on my back tire was shot. I was traveling to a tournament for my son. They were polite and quick to come out. Very friendly and talked while waiting for a part. Showed me what was wrong, and what they were doing to fix the issue. Hopefully I won’t need roadside assistance any time in the future, but if I do I would call these guys before anyone else.
Dec 06, 2018
Eddie was a beast!!!! Super cool guy and was fast and did an excellent job!!! Will be calling mars2cars anytime I need a repair !!! Keep it up great job and great service
Dec 06, 2018
If I could give a 0 star, trust me, I would. They have horrible customer service. God punish all of you there! Waka!
Dec 06, 2017
I called Mars2Cars to come out and change my breaks. Boy was that a mistake! The guy came and fixed the breaks all right but soon after my wheel came off as I was driving home from work. I tried calling Mars2Cars to get him to pay for damages but he must have blocked me Because I could never get a hold of them again until I used a different number. I realized he was never gonna come back out to see me. Avoid Mars2Cars!! It'll cost you more in the long run.
Dec 06, 2017
Mars2Cars service far exceeded my expectations. I called in about starter issues for my car and gave them a time I would like for them to come. I received a courtesy call from the tech before service and my car was fixed in a timely fashion. Reasonably priced and great service. Thanks again.