Marshall's Truck Repair LLC

Dec 07, 2024

They’re very nice mechanics

Oct 07, 2024

Great place - fast and reasonable prices. We had the air tank bracket welded and the air protection valve replaced. They had a part in stock. Very friendly and nice customer service. If you are in that area do not waste time with any other shop - call Marshall's Truck Repair !

Sep 07, 2024

Rick and his guys really took care of us after our RV blew a wheel bearing while we were 800 miles from home. I called them and they responded with their mobile unit. In order to fix it though, I needed to get it to their shop for the repairs. Their shop was very clean, the technician was professional and knew what he was doing. They saved our vacation!

Aug 07, 2024

Best service in Wyoming

Jun 07, 2024

05/06/24 I called Marshall truck repair (for broken Bearing on trailer)7:56 AM..Rick sent mechanic to me 9:00AM..He chained up trailer and I drove to his shop 15 miles. They were trying to save spindle but it was welded due to heated up..Good thing they told me straight up it can take several days to repair at their shop.(otherwise usually mechanics try to trap customers). Rick Refer me to exact guy Laserline welder.that guy fixed spindle etc right in 3 hours..it was little expensive but they both saved my week.Thank you Brother for truthful service

Mar 07, 2024

Buen trabajo muy profesional

Feb 07, 2024

Great service! They had the hard to find part for our fuel truck.

Feb 07, 2024

I was out in Rock Springs on a job that went down for half a day and was in need of an oil change and lube on my Pete. They were extremely accommodating and worked me in so my truck could get the attention it needed. I’m very grateful! They worked fast and their prices were very fair. Thank you!

Feb 07, 2024

Self serve with a hose and a sprayer. Cheap price compared to other places.

Feb 07, 2024

Staff is rude, and if you go for a washout it is do it yourself.

Feb 07, 2024

Trailer snapped a leaf spring bracket on Sunday evening while passing through rock springs. Got it towed to Marshalls and they had it back on the road lunch time on Monday. Strong clean welds, great work. Made it 2,000 more miles to my destination with no problems. Couldn’t have asked for a better experience. Highly recommend Marshall’s to anyone

Feb 07, 2023

I had a good customer service, fast in and out , very friendly people , no hustle to do what was require to fix my rig, higly recomended.

Feb 07, 2023

I have asked Rick Marshall to diagnose and repair my trailer. My complaint was that my brakes wont hold while sliding tandems. I had asked Rick to check everything including the slack adjusters the brake chambers everything. I dropped the trailer off for multiple days. I came back to pick up my trailer. Marshall's Truck Repair had replaced 2 bearings. 4 slack adjusters. A seal and a gasket. I paid $1,350.43. The tandems were sliding as they were prior (with and empty trailer). But as soon as we loaded the trailer, brakes would not hold while sliding tandems. I immediately called Rick to complain that my complaint was not fixed! He said bring it back and we will look at it again. I could not bring it back as we only travel through Wyoming very very seldom. Then i took my trailer to a Utility dealership with the same complaint, "brakes wont hold while sliding tandems while loaded". Utility technicians found that the slack adjusters that were installed were not the right ones. They were not even lining up with the clevis when your braking, so the push rod is not allowing the slack adjuster to adjust my brakes causing bad brake wear or lack thereof. I also now need new brake chambers. Also an improper quantity of grease was used. The grease was sticking to the walls causing improper operation of the wheel end oil seal. My trailer was incorrectly diagnosed by Marshall's Truck Repair. Then they installed the incorrect parts. I called Rick and emailed him a detailed description of what is going on but he would not get back to me. Then i called again and he would finally speak with me over the phone. Rick says that i requested to replace the slack adjusters, which i did not, my request was to diagnose and repair "brakes wont hold while sliding tandems". Even with all the supporting documents photos and evidence Rick is not going to make it right for the customer. Instead Rick chooses to blame the customer for his shop's lack of professionalism. Rick Marshall is the owner, part of being the boss is accepting mistakes and making them right. Guys be aware of this shop, go somewhere else. Go some place you can trust with your equipment. This business is dirty. They will just throw unnecessary also INCORRECT parts at your equipment at YOUR expense and will not own up to anything done wrong. I lost out on $1,350.43 and more because now i have to pay a different shop to repair my trailer correctly with the correct parts. DO NOT USE THIS SHOP they are PREDATORY they will give you a headache and make you loose money. ZERO trust ZERO customer service, its a mom and pop shop, NOT DEPENDABLE at all. Also do NOT pay with a electronic check or cash, make sure to use a credit card so you can file a claim through your bank.

Feb 07, 2023

Never again will I go here. Was referred by a guy that these guys do great work. I brought my trailer in to retire the bottom marker lights and replace 8 of them. They Were supposed to replace 10. No while I have no issue with the work itself (at least yet) they charged me 26 hours to do the job. Excessive!! To make sure I wasn’t being naive to what it should cost, I consulted different shops and friends. Their opinion was like mine. Very excessive charging. I’m sick and tired of getting robbed blind by shops with semi repairs.

Feb 07, 2023

Send like great people here. Came for a trailer washout. 20.00. Had to do it my self

Feb 07, 2022

Friendly staff, affordable wash outs

Feb 07, 2022

Good place to repair your truck

Feb 07, 2022

Great and fair shop had my torsion bar snap at the Walmart in town and take out most of my suspension out on my w900 kw. They came out helped limp to there shop treated me great and gave me a good price

Feb 07, 2022

Great mechanics, nice people, quiet area, I recommend this place.

Feb 07, 2022

Great people and honest! Would recommend!

Feb 07, 2022

Great people. Trust worthy. Really nice people to talk with definitely treat you like they want you to leave happy. Next time I'm going through there I just stopping to say hi.

Feb 07, 2022

Had a spindle replaced. Trailer has PSI system so they welded a plug inside the spindle to stop the air instead of just turning it off. Can't believe any shop has never seen any PSI systems before.

Feb 07, 2022

I broke down 30 miles east of their shop, they came out with the wrecker and pulled my load of #186,000 pounds all the way to their shop Rick was phenomenal and so were the ladies in the office and the mechanics. Trevor and espen were great mechanics , also Dave, the tow truck driver was phenomenal they have a great bunch of people working there and have my business anytime I'm coming through here

Feb 07, 2022

They went above a beyond to fix my trailer. Highly recommend.

Feb 07, 2022

You can't go wrong at Marshall's. Twice in two years Rick, Tammy and crew have helped me out when running through Rock Springs. Nice people. Rick & mechanics will tackle anything. Their shop was full and they still fit me in and got me back on the road. Greatly appreciated. Reasonable,friendly & honest. Great BIG thank you, Tim Peterson

Feb 07, 2021

Best in the business. Best ppl you will ever meet. They treat everyone like family. So nice these days. If you find a bad review...it's one of the many ppl who just can NOT be pleased these days!!

Feb 07, 2021

Good place with nice people who are dedicated to get the job done and get you back on the road. They take their time to get all the stuffs handy before starting the repair. Reasonable price and smiley face with customers means I ll give them business if I need anything get done passing down Wyoming.

Feb 07, 2021

Good place! Nice people! They didn't over charged me! What else do you need? Thank you guys!!!!

Feb 07, 2021

They fix my air conditioner in my peterbilt and it works awesome

Feb 07, 2021

Very great customer care and excellence will and would stop by to get more work done with Rick Marshall and Tammy Marshall and their great team keep it up guys!!!!