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Martin Automotive LLC

5

4

3

2

1

5.0
(128 reviews)
Review highlights

"Honest, Quality care with excellent recommendations and diagnostics! I’ve never had a problem Paul hasn’t been able to fix, and I’ve had a lot problem cars! Thanks for …"

"Service is amazing and the people there are so nice and personable."

"Amazing customer service & all around great staff/owners."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed


Reviews

Nov 30, 2024

This place was excellent! We were coming in from out of town to look at vehicle to potentially purchase and they were able to fit us in. They did a very thorough inspection and gave us their honest opinion!! They saved us thousands of dollars from buying a potential lemon. Highly recommend and if we are ever in the area again we will be coming back here.


Nov 23, 2024

Oil and lube my 2000 Dodge Roadtrek. Diagnosed Drive belt and ordered parts all while I wait. Also services my 2005 Subaru Outback. Updated: 11/20/2024: 2000 Dodge RamVan had oil and lube and engine cleaned. All systems checked. Paul and Karrie have great service.


Nov 16, 2024

Greatest place to take your vehicle! Paul, Karrie, and everyone else I encountered were so helpful and kind! (Plus Lexie of course) Paul looked at my car to make sure it was safe for my long distance drive, putting me at ease before my trip which I can’t thank enough! Only time I have ever felt comfortable in an automotive shop and knew I could trust the work they were doing! Thanks guys!


Nov 16, 2024

Highly recommend! They figured out problems I had been noticing and the dealership kept telling me they “couldn’t replicate.” Problems are all gone at a much lower price than any dealership!


Nov 16, 2024

Paul came recommend by a mutual friend. I've been coming here for a few years now. Good people. Good work. An honest mechanic is worth his weight in gold


Oct 06, 2024

Martin Automotive is a wonderful place! They are owned and operated by a local family who are so welcoming and accommodating (they really helped me out in a pinch!). They provided excellent service at a more than fair price. I would highly recommend them!


Sep 06, 2024

Being new to Indiana and not having my normal mechanic I was so nervous trying to find a reputable shop, Martin Automotive LLC was absolutely AMAZING!!! I didn’t have an appointment, I had just gotten off work and was terrified to drive my vehicle. Not only did they allow me to leave my vehicle for inspection they even had it fixed and ready to go same day!!! And they didn’t charge me an arm and a leg. I couldn’t be happier with my experience with this wonderful family owned business. I definitely found my new mechanic shop. Thank you guys again so much!!!


May 06, 2024

Doing business with Martin Automotive was the best experience I’ve ever had when having my car repaired. This was my first time doing business with them and the old saying “A first impression is a lasting impression” is definitely true in this case!! I will definitely be a repeat customer!! They were friendly and professional from start to finish. The cost for the work being done was excellent!! They are fair and honest people. They were very informative about what needed to be done, and what to expect time wise. If you are looking for people that are professional, fair, and honest to do quality repair work on your car you just found them!! Give them a chance to win your repeat business!! You won’t be disappointed!!


Apr 06, 2024

All of the bang for your buck. Honest and hardworking. Plus, you might get to pet the pup


Apr 06, 2024

It is tough to find an honest mechanic. Paul and his team have always done a stellar job. This is the only place I take my vehicles


Mar 07, 2024

Amazing customer service & all around great staff/owners. Even stopped mid-lunch to rescue me & my kiddo from having to wait for hours for a tow truck! I have been here more than once for service & will be back with any car needs. Thank you!


Feb 07, 2024

I can’t really express how great this shop is. I’ve had my fill of being upsold, not getting the full truth, or shops that fix a little and know that you’ll have to be back when that doesn’t hold. I’ve had nothing but a stress free and painless experience at every turn with Martin Automotive. The staff is extremely knowledgeable and polite for that matter. The owner is world class, and his wife is just as amazing. Martin automotive is a family business, their sons work there and even Lexi, their dog 😂. She’s the real jewel of the place. Long story short, give Martin Automotive a shot, you won’t be disappointed 😊


Feb 07, 2024

Wow, no wonder this shop has so many five star ratings! Brought in my 05 Colorado, had her fixed within the day and she’s back to driving great. They were completely transparent with costs, so fast and communication was on point. A+ work


Jan 07, 2024

Is this shop as good as their reviews? NOPE - EVEN BETTER!! They have all 5 star reviews (which you never see) so I was wondering if they were real - or if they were somehow "gaming" their rankings. Absolutely honest and quality work. I had motor mounts on my Honda replaced at another shop. After 45 days was feeling a vibration at idle. Took it in to the original shop - "nope that's normal". A mechanic at a different garage said he took his car to Martin's so I took it there. I'm not a car guy, but Paul took me back into the shop - showed me where the one mount was already cracked. Also explained how the aftermarket parts the original shop had used were not going to last. He explained how there were times AM parts were appropriate when where not. Explained that he always tells the customer up front what he recommends and lets the customer decide. At Martin's I selected OEM (which was out of stock and backordered) so he put in aftermarket because I have a big trip coming up - but said that when the OEMS arrive he will swap them out with no labor charge (only the extra cost for the higher priced parts). WHO SWAPS OUT A MOTOR MOUNT FOR FREE JUST BECAUSE THE PART WAS NOT AVAILABLE. The van is running like a dream - smooth idle. Oh by the way - much cheaper than the original shop. Only regret is that I didn't use them long ago as they are close to my work. A true gem in the rough.


Dec 07, 2023

First impressions are important. Was taken very good care of at Martin... my vehicle needed some diagnostic services which Martin performed. Came up with a plan and executed it leaving me elated and thrilled to bypass the stealer. Have some more work to do on this vehicle unrelated to this visits issue. I will be back to see the folks in Martin for future concerns and needs. They'll take good care of you!


Dec 07, 2023

I went here today because I could not physically remove my extremely rusted and stripped screw from my license plate. The owner and his mother were so kind and helpful. I am a young woman who knows NOTHING about cars and I never once felt scared or taken advantage of which is a rarity nowadays. I will be going back for any and all of my car issues now! If going to the auto shop is a daunting task for you I 100% recommend you give this one a try!!


Dec 07, 2023

I've had oil changes and a few minor things done here, but I always get great service and everyone is helpful. The pricing is competitive and reasonable.


Dec 07, 2023

Trust is the word I would use. An 82 yr old with her granddaughter was taken care of in a timely manner with personal touch. Thanks


Dec 07, 2023

A very professional and honest family owned business. They are hard working and very kind people.


Dec 07, 2023

Awesome work. Competitive price and take care of customer the right way!


Dec 07, 2023

Edit: 9/28/23 - oil change on the truck. Full synthetic, in and out in 30-ish mins, they were as friendly as always. Took them three cars in three days: Oil change on my 2007 Honda S2000. They were awesome, friendly, professional and did a great job! I fractured a Fox 2.0 at the front left of my 17 F150 Limited; they diagnosed it quickly and got me turned around, installing my replacement coilovers and giving it an alignment. Rides like new! Oil change, plugs, and air filters on my wife’s 17 Lexus LS460. They recommended the same OEM plugs that I would have used which made me feel good about them. In and out the same day, 14% cheaper than the dealer and just as friendly! Great folks, the shop is really clean, and I trust them with the cars that I need for my life and that I enjoy running around in.


Dec 07, 2023

Great mechanics, and very helpful with all my questions. They checked everythingon my 96 Tahoe and made everything like brand new. Excellent service. Highly recommend.


Dec 07, 2023

I've taken my 2014 Ford Fusion to Martin Automotive for a couple years now and every experience with Paul and his crew have been extremely positive. Paul and Karrie are very thorough in their communication and their integrity can't be matched in the Indianapolis area. They're very friendly and have affordable costs. Paul's the type of guy to stretch himself so thin so that others can have what they need. You don't find too many people like him these days. I recommend anyone and everyone in the Indianapolis/Broad Ripple/Fishers area to get their car taken care of by Paul and his crew at Martin Automotive. I've now moved to Florida and started a new life in a new city and will have to find a new automotive business. (btw no car issues the whole way here. Doing great down here!). I'm so sad to leave this business and these awesome people behind. Tell Lexi I said hi. Give her a treat for me too :) Best, Grace M.


Dec 07, 2023

Lovely family and very professional people. Kept a line of communication with me about cost and repair the entire time. The work done on my vehicle was done very quickly too and I appreciate that. I will be coming here any time I have car trouble!


Dec 07, 2023

Martin Automotive once again came thru with amazing service on my SUV with new rotors and rear brakes installed,great prices,the upmost professionalism and a friendly family business that truly takes care of their customers THANK YOU Paul and Karrie


Dec 07, 2023

The service provided to me was amazing. They called me before doing any work on my car, and made me feel at ease once they found the root of the problem with my car. I admire their sincerity, honesty, and helpfulness! So thankful my car was in good hands. I will be going back for future work to be done to my car!


Dec 07, 2023

This place and the people that own it are amazing! I've had my car worked on here a couple of different times the last time was a major repair and these people were awesome fixed my car in a timely manner everything is nice and neat and tidy and they're so nice and friendly and explain everything they are fantastic I recommend this place to all my friends


Dec 07, 2023

Very good shop. They are honest and fair priced.


Dec 07, 2023

Very knowledgeable, polite , informative and reasonable prices...


Dec 07, 2023

Wanted to give a quick shout out. AC went out in my mini van (our main family vehicle) and they’re one of the few shops outside the dealership who can service the R-1234yf refrigerant. They fit me in, in between their scheduled appointments for a diagnostic. Sadly it ended up being more than just low Freon but they are honest, upfront, and not pushy at all! They are definitely another go-to auto place for me before I ever even call the dealership. Everyone was courtesy, nice, took their time, explained everything, and promised their quote for 90-days- no thinking about it coming back and suddenly “inflation” hitting within that span. Thank you guys for an honest work!


Dec 07, 2023

We take all of our fleet vehicles and personal vehicles here definitely recommend to anybody


Dec 07, 2023

Came in with a busted radiator. They did an absolute perfect job on the repair. Fantastic, friendly service. They went above and beyond to explain the work in detail to make sure I knew exactly what the diagnosis and repair entailed. Would highly recommend to anyone!


Dec 07, 2023

First time customer. Lifetime client! This auto shop is awesome! Remember the good ole days when Dad and Grandpa had that one shop, that worked, harder, faster and was more fair than everyone else? That’s this shop! Took my car in for a full brake job. I had gotten a quote from a big name tire shop. Did some research and talked to a few people and was eventually referred by a friend to come here. Gave Paul the quote from the big name tire shop. Paul looked at everything that was on the quote list and he told me you don’t need X,Y, Z those parts are fine. Paul was HONEST and that seems to be a hard quality to find these days! Take your vehicle here you won’t be disappointed. The whole staff was great, shop was clean and Lexi (dog) is a sweetheart. Support the locals come get good quality work done! Thanks again :).


Dec 07, 2023

Good service,great mecanics


Dec 07, 2023

I had the same mechanic for years, but lately they had declined in quality. I'm pretty loyal when it comes to mechanics, so when I was looking for a new one, I did a lot of research and came across Martin Automotive. They exceeded my expectations. They were incredibly friendly, very knowledgeable and transparent, and at a fair price. The mechanic walked me through everything they did and anything that may need to be done with my car in the future. Plus they have a sweet dog that hangs out in the lobby. I'm very happy to have a new mechanic I can depend on in the future.