Master Auto Care
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Review highlights
"… over 1K with a list of things I needed to replace. This shop was so much better than anyone else. They clarified the issue and fixed what was needed for a great price."
"Friendly service helpful staff this place is legit."
"No games or tricks, just quality honest work at a fair & affordable price."
Overview
Hours
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM
Description
When you need quality auto repairs, Master Auto Care is here to fix all of your mechanical problems. With our many years of experience, we deliver outstanding service for every job. We offer oil changes, foreign car services, and other services to ensure that you're able to get back to driving smoothly and safely. As an experienced auto repair shop in Houston, TX, our goal is to exceed your expectations, so our team is here to answer your questions and deliver friendly service. Contact us today to schedule your service.
Reviews
Nov 24, 2024
Great mechanics and family! These guys are super knowledgeable on my audi and vw and heard them speaking their knowledge about other makes and models when I visit. They way they talk, you can tell they know their shit! Good people and they genuinely try to help others! Excellent prices as well!
Nov 22, 2024
Great customer service, car broke down they came to help with no problems will always bring my car here
Nov 22, 2024
Mohamed and Numan they were great I was broken down and these guys helped me honest really great place
Nov 21, 2024
I got to know this family owned and operated place through my uncle and dad. I had a lot of issues with my truck, we sat down and discussed a few things.. they are amazing.. very knowledgeable and quick.. They help you priorities important things to fix first, they do the job right from the first time, they make sure your car is up and running before you take it.. they did my tranmission, then front end work with alignment.. next is going to be engine work ( not dire but preventative maintenance) I trust them with all my cars.. next car I'll be bringing my Nissan rogue so they can work on it. If you have an issue with your car, take it to them.. they are the best of the best.. even better than the mechanics at the dealership.. Highly recommended..
Nov 20, 2024
Great customer service and fast quality services
Nov 20, 2024
Numan, Mohamed, and Sam are great! Extremely professional, knowledgeable and fast. Feels like home. I’d definitely recommend!
Nov 13, 2024
Awesome service and more importantly, HONEST advice. Highly recommend!
Nov 13, 2024
Excellent customer service and very knowledgeable qualified technicians!! Highly recommended!!
Nov 13, 2024
Master auto care are amazing!!!
Nov 13, 2024
Reliable and Knowledgeable We were referred by O’Reilly’s for a battery replacement for our F-150 Platinum. Very pleased with the service and the quality effort to take care of us with great efficiency. They had us in and out in just minutes! We will definitely be back for our maintenance services and anything else needed. Well run family business and highly recommend!
Nov 13, 2024
We appreciate these guys and the hard work they do . They have been taking care of me and my families vehicles for the past 3 years . Always have done great work and are always reasonable and works with you . I will always refer people to them
Nov 06, 2024
6/10/2022 Hi. I'm Rob Leatherwood. I am an old-school hot rodder and more. I have 3 GrandSons and 1 GrandDaughter. I have been around the track a few times. I generally don't post any reviews, good or bad. I just either go back and spend my money there or not. I am endorsing Master Auto Care and Numan (pronounced Newman) Nounou. When you need an automobile repair, you need the following from your mechanic: 1. Honesty. 2. Competence. 3. Professional Work. 4. Respect and Courtesy. 5. Fair Price for Reliable Repairs. I have an older GMC Yukon and an even older Lexus. We have discussed many topics down to details like... "To recalibrate the Lexus zero position on the yaw sensor under the console you have to jumper pin 3 on the top and pin 5 on the bottom of the OBDII with a paper clip and...turn the key on... Etc. In short, Newman knows his stuff. He gets 5 Gold Stars on all 5 of the things you want in an automobile mechanic as listed above. He has proved that to me. He's been wrenching since he was 12 and is passionate about his profession. I know a thing or two about how to work in a shop and manage one. Newman is very methodical, organized and runs a clean shop. This IS what you want. An organized, methodical shop produces the reliable repair you need. Newman is honest and will not recommend repairs you don't need. If he says you need it, you do. If he says do this... Do it. If he says dont do that, don't. Do follow his honest guidance and you will be happy with the results. I am Rob Leatherwood and I do humbly endorse Master Auto Care. Be Safe! Blessings to all! Thanks Newman! 11/1/2024 - Added Review of Master Auto Care: Expertly Installed 360 Degree Camera System Numan installed a Vantrue Nexus N5 4-Camera system in my Yukon several months ago and it's working like a champ. He took extra care on best placement for the cameras. This is very important because if cams are not placed perfectly, you won't have maximum coverage. Last week, I had a near-miss incident and had to make an evasive maneuver to avoid a collision. It was inches close to a collision. I went back and reviewed footage of all four cameras. It picked up everything clearly and completely. Had there been a collision, I would have been able to prove it was the other guy's fault as it clearly showed him crossing a solid white line, caught a perfect picture of his face not looking at my vehicle and even an existing dent in his front left fender which is where he would have hit me. Obviously he had made that same mistake before. As such, I had Numan install an identical system in my Lexus today. I hope I never have to use the systems to prove that I was not at fault but I am confident in it working perfectly if I ever need it! Also, by watching the footage, I was able to learn what I can do from now on to not be in that spot again. It's my daily commute route and I have changed my lane habits from what I learned. I highly recommend the camera system above, as recommended by Numan, even though it set me back almost $1000. Considering that my deductible is $1000, if that guy had hit me, and I could not prove it was his fault, I would have to pay that plus all the time, inconvenience, raised insurance rate, etc. I highly recommend getting a camera system installed. High five and thank you Numan!
Nov 06, 2024
Great customer service and fast too. I recommend Master Auto Care to everyone.
Nov 06, 2024
Great customer service go to for oil change
Nov 06, 2024
Quality work at any time of the day there very fast to get u out the door for an oil change highly recommend
Nov 06, 2024
The guys over at master auto care took very good care of my vehicle very fast honest service would recommend to anyone! Come see them today!
Nov 06, 2024
Took my car in for the first time today, will never go anywhere else now! Numan is very knowledgeable and takes the time to explain your car situation. The entire family is very professional and service driven!
Nov 06, 2024
Very helpful staff. Thank you!!
Nov 06, 2024
Went in to get a oil change they remembered who I was, I had some additional work that needed to be done. They found the problem gave me the quote. No pressure to get it done or come back later. Thanks Mohammed.
Oct 27, 2024
Customer service is amazing! Very honest and very kind. My car was leaking oil and I had no idea why. They took a look at my car and carefully explained the issue to me. It was a great experience. Family owned and operated shop, treats you with the upmost respect and I highly recommend taking your car here.
Oct 27, 2024
Every time I visit this family-operated auto service shop, I find myself overwhelmed with gratitude. In a world where businesses often prioritize profit over people, this establishment stands as a beacon of genuine care and commitment. Whether it’s something as simple as an oil change or the significant responsibility of installing new brakes, I am consistently met with professionalism and warmth. To them I know It’s not just about fixing cars; it’s about ensuring that each customer leaves safe and satisfied. Here, I am not just another transaction; I am treated like part of their extended family. The atmosphere is welcoming, which is a testament to their values and the love they pour into their work. They take the time to explain the necessary repairs to prevent further future problems they answer all my questions, and ensure that I understand the importance of each service. Their transparency cultivates trust, making me feel secure in every decision I make regarding my vehicle’s care. At this auto service, I am reminded that not all businesses are created equal. Their commitment to their customers is what truly sets them apart, and I am endlessly grateful for their exceptional care and support. I recommend everyone to come here for their car needs.
Oct 27, 2024
Excellent car care and fast service. Great customer service.
Oct 27, 2024
These certified mechanics are honest, professional, and quick. The service is excellent!
Oct 27, 2024
Amazing Family of professionals , very kind and generous people and on the top of that they know exactly what they do in a professional manner. I highly recommend those guys for more satisfaction.
Oct 27, 2024
Good price, transparent and very friendly, knowledgeable, proficient and timely. These guys get it done
Oct 27, 2024
I genuinely appreciate the excellent service provided in repairing my vehicle. The staff demonstrated professionalism and were exceptionally helpful in addressing my inquiries.
Oct 27, 2024
I have always been treated well by the team at Master Auto - Family operated. They are always accommodating! 10/10 recommend!
Oct 27, 2024
I went to Master Auto Care without an appointment, right after work to get a second opinion on a pricey quote I received about needing new breaks. I was greeted kindly and professionally and they told me they could check out my van on the spot. I ended up getting new break pads, at a very reasonable price & I was able to get the work done immediately. Numan, the owner was professional, kind as well as his father. I’m so thankful my co-worker recommended them, I definitely recommend them!
Sep 27, 2024
Porsche Cayenne 2011 Real professionals! They fixed my AC within an hour! I went several places, in 3 places they did the diagnostics and recommended to go to the dealer as they couldn’t find the issue! Some other places had to wait weeks before they could even check. I came Master Auto Care walk-in, they checked my AC and fixed it. After 1 hour I left the service with working AC!
Sep 27, 2024
Stop by the shop today to get an oil change in and out. Nice family business with reasonable prices
Sep 27, 2024
Super great service! Definitely the team
Sep 27, 2024
Very friendly, very knowledgeable and was able to fix my cars problem in a timely and efficient manner.
Sep 27, 2024
Very professional, sincerely honest. Best prices in town. Super friendly and amazing service. They are very communicative and open. A Master Mechanic you can actually trust.