Master Car Care & Collision
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Review highlights
"Reasonably priced, honest care, great service. No upselling services or gamey tactics. I've been taking my car here for years and I will continue to trust Master Car Care …"
"Good price and good service on replacing my battery and alternator."
"Highly skilled mechanics, performed complicated work on my car at a fair price."
Overview
Categories
Auto repair shop, Auto body shop, Mechanic
Directions
2305 Yale St
Houston, TX, 77008
Phone number
Call: (713) 862-6630Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
Closed
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Description
Master Car Care and Collision is the leading auto repair shop in the Houston Area! Locally owned and operated, full service automotive maintenance, mechanical repair, and collision repair facility that has been serving Houston residents for 40+ years. We do everything from oil changes, to engine replacements, and everything in between in Houston, Texas. We accept all insurance claims for collision repair and work on behalf of you, our client! Call us today for your auto repair service needs!
Reviews
Nov 24, 2024
Great service! Very friendly and competent employees. I had an issue with my car door and I was in and out in 15 minutes at no cost!
Nov 24, 2024
Matteo was amazing. They went above and beyond for me. Parts were delayed so they got me a loaner car without charge. They also looked into a rattle in the back of my car which was unrelated to my front fender bender and they fixed that without charge too. Great service all around, highly recommend.
Nov 23, 2024
Check Engine Light 💲 1000. Issues not resolved.
Nov 22, 2024
Great service!! Not pushy and allowed me to fix my vehicle at my pace starting with what was most important. They actually sent a full report of the vehicle with notes, images and videos for all issues that were expressed. I appreciate that!!
Nov 20, 2024
I will never go here. Even after I told them I work on my own car they still did sabotage my tires by unbalancing them by taking off the weights of the rims. I noticed the unbalanced shaking immediately after getting my car back form their shop and noticed the weight were missing and I verified my case at another tire shop which re-add them at very low price. I don't have time to argue with Master Care managers/owners but if I was you, I definitely avoid this place
Nov 20, 2024
The people and the service were great. Just like always.
Nov 20, 2024
The whole team at Master Car Care take outstanding care of me and my vehicles. Their communication and follow up is exceptional. I go nowhere else with my vehicles unless I’m really stuck on the road in another State
Nov 20, 2024
They were very respectful and very polite and told me exactly what my vehicle needed and the price was right Master car Care will always be the clientele that I would go to and I recommend it to many more people
Nov 20, 2024
This is a great place to have any work done on your car. I live across the street from them and they always do a great job and are very friendly and honest. I wouldn't go anywhere else
Nov 20, 2024
Very helpful staff. Aaron and Eric are great guys.
Nov 20, 2024
Went to Master car care to replace motor mounts. I was trying to get my insurance to cover repairs due an 18wheeler with tire spikes where they ripped snatched passenger wheel with 90% impact. Helfman Dodge sev. dept. did not replace mounts which I had requested. The engine vibration became max at this time so,Helfman refused responsibility & my insurance was in limbo due to mileage of 9,000. Master Care went out their way to contact my insurance where they conceded to cover 30% regardless miles I added after Helfman missed the mark due to cut corners for monetary gain. Thanks you Master Care
Nov 13, 2024
Always quick and safely thorough
Nov 13, 2024
As usual I am completely satisfied with the service on my car at Master Car Care. Had my oil changed and new tires put on. My service rep, Ryan was professional and explained everything necessary. I have been taking my car here for 20 years and even though I moved a bit further away I will continue.
Nov 13, 2024
I had my tire light come on again for a 300 mile drive. The tires were six years old, past the safety recommendations. Got new ones, Light Off! Only trusted Master Car Care for the new rack and pinion, and alignment. I know now how to read the DOT tire manufacture dates. I also learned batteries have dates. I now check that I am not sold old tires, and batteries. Both Highlander and Tundra radiators were changed. Highlander's damage from the derecho, punctured a steering fluid filled joint under the driver's side wheel. An emissions fail code was diagnosed and fixed. Two hoses and a brake light had to be replaced. Highlander passed inspection today Highlander has been screeching for years. Many other mechanics, and a dealership could not determine the cause. Numerous other fixes failed to be the cause. Finally, a Master Car Care mechanic, in an instant, hearing the loud screeching, diagnosed, and proved beyond a doubt, the radiator fans were super hot, and the screeching was from their faulty bearings. The fans were replaced, thanks to Master Car Care, before the car overheated, and had engine damage. Thank God, the car shreeked at Master Car Care. The Tundra and Highlander now have new rack and pinions after each have close to 200K miles. They explained findings under each car. Clearly very worn out. They keep me informed with complete inspections, which extend the life of my cars and keep me safe. Both vehicles should last me for years to come! Very happy with services!
Nov 13, 2024
I have been bringing my car to Master Car Care for the last three years, and I recommend them to anyone who needs auto repair and maintenance. Friendly customer service, trustworthy estimates, affordable prices, quality work, and reliable advice. It's great to have a local business that really cares about their customers.
Nov 13, 2024
If you’re looking for a shop that provides excellent communication and high quality work for a fair price, go to master car care. Great experience all around, can’t recommend them enough.
Nov 13, 2024
Master Car Care really cares about you and your family’s safety. I have been going to them for years. It is so difficult to find a team of car specialists that you trust, but you can find them here!
Nov 13, 2024
Harrison, Ted and John are the bomb! Very honest about what does and what doesn't need to be done.
Nov 06, 2024
Excellent service, fast turnaround and repair. Highly recommended.
Nov 06, 2024
I have to say this repair shop is amazing! Give Ryan or Tyler a call and they will definitely take care of you!!
Nov 06, 2024
If I could give them 10 stars I would ....... We'll Done Master Car Care once again!!
Nov 06, 2024
It feels so good to know that your mechanics have your best interests Five stars is not enough
Nov 06, 2024
Ryan was very helpful and got everything taken care of the same day for the alternator.
Nov 06, 2024
Thank you to everyone at Master Car Care. I went in with a couple of issues with my car. They were very polite and considerate (to this old lady who had been dreading dealing with car issues!). They took care of the issues quickly and efficiently and I was on my way! I highly recommend them. Thank you to Master Car Care.
Nov 06, 2024
We were needing some car work done with a company we could trust. Tyler helped us about our worries and our car was repaired as he had promised. The staff is very professional and polite. Tyler made calls after checking on how everything was going. Great customer service. Thanks David and Ramon
Oct 30, 2024
Awesome service and I love love their text or email messages informing you of the diagnosis after which you simply approve or deny the service or services....easy peasy. The next notification is "Its done". Also, they now offer Uber rides to get you to your destination so it's not an issue on having a ride to and from work while your vehicle is worked on. It's so effortless and stress-free.
Oct 30, 2024
Excellent service, with no pushing of unnecessary work. Friendly people all around.
Oct 30, 2024
I’ve used Master Car Care for our vehicles for a few years now. It’s a company focused on customer experience and this elevates their service quality to another level.
Oct 27, 2024
Great service, as usual.
Oct 27, 2024
I had a brand new car that ended up in their shop with service and body work less than 2 weeks after I drove it off the lot. They were incredible at working with my insurance company and staying in communication with me the entire time. I knew it would take longer than I would like to get the repairs done, however they finished sooner than quoted which was a nice surprise. I HIGHLY recommend using them for all of your service or collision needs.
Oct 27, 2024
I had our son’s Mustang GT’s front end realigned and they did an awesome job. Price was reasonable and service was excellent from start to finish.
Oct 27, 2024
Master Car Care staff exhibits courteous and honest customer service. The waiting area is spacious and comfortable. They do good work efficiently, and prices are acceptable. I am happy with my experience and highly recommend.
Oct 27, 2024
Great service. Tyler helped me with the problem at hand told me what they would do. I was in and out in 5-10 minutes after the testing was done.
Oct 27, 2024
Honest shop with honest people, the type of shop that everyone's looks for that's hard to find. I went in thinking I was going to need a lot of front end work and I was ready to purchase all new front end parts and I let them know that. My service writer was Mr.Ted great guy, great personality. He said Mr. Curtis let me check it out I'll give you a call. When he back he said the only thing that's wrong with your truck, is that a loose front end nut. We will tighten it up and give you an alignment and you should be good to go, he was absolutely correct. I've been using these guys for years and they have not steered me wrong yet. Mind you now they are not the cheapest, and they're not the most expensive. Prices are fair they are efficient and will get the work done.
Oct 27, 2024
I’ve been using Master Car Care for 20 years. Their service is out-of-this-world great. One time I needed to replace the drivers side outside mirror on a 13year old vehicle. They found the part at the best price possible, did the repair promptly, and even painted it to match my car, for free!