Mavis Tires & Brakes
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Review highlights
"Tara was very nice and helpful. We walked in with no appointment and we were out the door in 5 minutes! Great, fast, helpful service!"
"My service Mavis Tire Service located on Essen Ln is always top tier!"
"Great experience, good price, nice staff!"
Overview
Categories
Tire shop, Auto repair shop, Auto tune up service
Directions
4675 Essen Ln
Baton Rouge, LA, 70809
Phone number
Call: (225) 442-0542Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
NTB of Baton Rouge, LA is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Reviews (34)
Jan 06, 2025
Chris was really helpful!!! Definitely will be coming back
Jan 06, 2025
Great customer service Tara was helpful with explaining and offering discounts for different services!
Jan 06, 2025
My service Mavis Tire Service located on Essen Ln is always top tier! Ms. Tara , Mr. Chris and Mr Allen customer service is beyond impeccable!! The service was efficient, and they completed the job much quicker than I expected !! I appreciated their honesty , attention to detail and the way they explained everything clearly. The waiting area was clean and comfortable, making the short wait pleasant. Overall, I highly recommend Mavis's Tire Service for their professionalism and great customer service. I'll definitely continue to receive my tire service at this location!!
Jan 06, 2025
They were very professional and did everything in a timely manner. I will definitely return if I have any other issues .
Dec 06, 2024
Amazing experience, good customer service
Dec 06, 2024
Great and fast service
Dec 06, 2024
I came in for two tires and an alignment. Great customer service!
Dec 06, 2024
They had the parts available and were very fast.
Dec 06, 2024
Today my service was great! I was welcomed in by Tara and she explained everything that needed to be done to fix my car and throughly went through the prices. The team worked as fast as they could to get me back on the road. I will definitely come back to NTB Tires the next time I need work done!
Dec 06, 2024
Very good customer service fast efficiency
Dec 06, 2024
Very professional and friendly. They found the problem and solved it quickly. I was in and out! Will be back if needed
Nov 06, 2024
Awesome service!!!! Highly recommend!!
Nov 06, 2024
Christopher was very helpful and customer service was top tier ! Was in and out in less than a hour !! Definitely will be back for future services 😊
Nov 06, 2024
Excellent customer service, very informative with vehicle concerns, efficient, affordable, and dependable. I would definitely recommend them for any and all auto care needs!!
Nov 06, 2024
I think this is a “Mavis Tires” now but they’re are the best. Chris was so friendly and helpful and the team got my new tire on super quick. Thanks guys!!!!
Nov 06, 2024
Needed a tire and they were able to get me quickly and efficiently on the same day!
Nov 06, 2024
They were incredible I was on my way to a dance competition with my daughter three hours away and I ran in really quick and they fixed my tire right away. It had a nail in it 🥲They were so sweet and I’m so appreciative that they saw my panic and helped me fast 🥰 wonderful guys and great company 💕
Nov 06, 2024
They were very fast
Oct 06, 2024
Always great customer service! Took care of my tires many times! The workers are always nice and willing to assist you without hidden agendas!!
Oct 06, 2024
Awesome customer service. Lightning speed and the best pricing! Thank you!
Oct 06, 2024
Fast Quick and Friendly. Definitely recommend.
Oct 06, 2024
Great prices, in and out service and great customer service! I strongly recommend!
Oct 06, 2024
I took my BMW to Mavis on Essen Lane twice for brakes service, the first visit was great. MY SECOND VISIT WAS AWFUL. First I noticed after being serviced that my car was making a noise underneath my car as if something is loose. I immediately took my car back and explained to the manager and assist manager what was going on. Both managers got in car with me to listen for the noise. The assist manager said he was able to hear the noise but didn’t know exactly what it was, the site manager Frank also admit to hearing the noise and said it was the tire brackets from the car being lifted and the noise should settle and if not that I could deal with the noise. It’s a few weeks later and noise is extremely worse. Once I made it home I also noticed that my BMW tire stem caps were stolen by an employee at Mavis and replaced with cheap gray plastic caps. I notified the manager Frank and he laughed at me and said that, “ SOMEBODY GOT YOU.” I explained to him that it happened at his shop. Long story short he continued to laugh and joke about the situation and never offered to replace my caps. I told him I’m going to contact corporate and report the situation and how he handled the situation and he said call them. I ended up going to another Mavis location and talking to a manager that was extremely understanding and have heard about the complaints regarding the Essen Lane location and he replaced my caps for me. The loose noise issue still has not been resolved. DO NOT TAKE YOUR VEHICLE TO ESSEN LANE LOCATION UNLESS YOU WANT YOUR CAR BROKEN AND THINGS STOLEN OFF OF IT.
Oct 06, 2024
Tara was very nice and helpful. We walked in with no appointment and we were out the door in 5 minutes! Great, fast, helpful service!
Oct 06, 2024
The best auto service I’ve received in Baton Rouge! Everyone was so friendly, knowledgeable and wait time wasn’t bad! I received an oil change and tire rotation! There is also a free air pump outside which is very convenient! Christopher was very helpful! Will be a returning customer!
Oct 06, 2024
The staff was very pleasant and helpful. They took my vehicle in right as they was closing without an appointment. The manager was very understanding of my situation and went above and beyond to help me out.
Oct 06, 2024
The staff was very professional and helpful
Sep 06, 2024
After a very stressful experience of hitting something in the road and needing two new tires the service I received was excellent. They were knowledgeable and extremely helpful. Thank y so much!!!
Sep 06, 2024
I had a dead battery in a nearby parking lot. The technician, Trell, came to jump my car. Then tested my battery (bad ofcourse). Trell, Tara, and Chris we excellent with customer service, getting my new battery in and installed. They were friendly, helpful, and informative, getting me back on the road quickly. Hard to find customer service like that anymore.
Sep 06, 2024
Made an appointment for 4pm and wasn’t seen until 5:30pm. Frank the store manager was very nice in explaining the reasoning behind the delay. I ended up paying less than what I was expecting for a brand new tire. He also went the extra mile and aired up my donut for me. I will definitely use NTB (Mavis) again when I need any tire service!
Sep 06, 2024
The customer service was great. After repairs, Chris explained in detail why my car was shaking and resolved the problem.
Sep 06, 2024
We’re very nice and fast I was in and out best service I had for tire changes
Sep 06, 2024
I enjoyed my experience with Frank he definitely knows his job and very knowledgeable.
Sep 06, 2024
every time i come to this essen location. i run into ms tara. she is very sweet and helpful with amazing customer service! keep up the good work ms tara!