Mavis Tires & Brakes
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Review highlights
"Had appointment and got in and out within in an hour or so. And they didn't try to up sale or pressure me. Great job guys"
"Major difference in management, service, and service techs at this location."
"Eddie did a fantastic job as both a service writer and a technician."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
9451 Albemarle Rd
Charlotte, NC, 28227
Phone number
Call: (704) 413-4052Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 8:30 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
NTB of Charlotte, NC is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!
Reviews
Nov 20, 2024
Staff are Great
Nov 20, 2024
Staff here rock
Nov 20, 2024
Staff wonderful
Nov 20, 2024
Update: This man (Eddie) LITERALLY brought me a chair outside because it was taking a little longer than expected and I was sitting on the curb outside just to be outside.. What a wonderful human. Thank you. Absolutely amazing job on my car… they got me in quickly on a Sunday.. everyone was so nice. I think his name is Eddie.. He was wonderful! He worked with me to split up all the work needed done on my car over a few appointments because I can’t afford it all and took care of what was necessary for safety first. He kept me in the loop during the entire process, and assisted me with how to schedule my upcoming appointments. He went out of his way to take care of me but didn’t make me feel embarrassed or stressed about not having enough right now to cover everything needed. It’s the holidays and being stressed over being able to afford Christmas, and my car has been overwhelming.. thank you for relieving some of that stress. And thank you Jeff for working so hard to get everything done on time for me to make it into work today. I appreciate you all. I will come here for all of my appointments moving forward.
Nov 13, 2024
Always wonderful service and done in a timely manner!
Nov 13, 2024
Awesome, friendly, and EXTREMELY attentive staff. I simply LOVE the fact that they have lifetime warranties on BOTH the services I've received this year!
Nov 13, 2024
Staff here are awesome
Nov 13, 2024
The staff here are awesome!! They repaired my tire so quickly at closing and were so kind about it :)
Nov 13, 2024
These guys are pure professionals, they found the problem with my tires and fixed it within the same hour. Love the customer service
Nov 13, 2024
This location does an excellent job of providing great customer service and quick quality service work at great prices. Russell, the store manager did a great job beating the dealers price on work done on my wife’s Chevy and beat the price from a quote from a tire dealer for my Lexus.I recommend this location without reservation! Thanks Russell!
Nov 06, 2024
Great staff
Nov 06, 2024
Staff here are Awesome!!!!
Oct 27, 2024
Eddie is the man. Very knowledgeable and friendly guy! Had a 9:00 appointment for oil change, tire rotation and state inspection and was out of there bye 9:45. Would definitely recommend 👍🏻👍🏻
Oct 27, 2024
Excellent customer service! I thought I needed new tires but all I needed was a tire patch. Definitely a trustworthy company!
Oct 27, 2024
Had a screw in a tire, was in and out within 30 mins. Quick service, helpful people.
Oct 27, 2024
My Son was told one price and when I took his car back they charged him another price. He was told that he couldn't patch one tire and they put the tire on the wrong side and then they changed what they told him and said that they could patch the tire. They gave him a price of $175.00 and he left a deposit of $25.00 and his balance was $175.00 and he could have got that tire from Discount Tire for $175.0] with everything. They also charged me for getting rid of the tire for 3.50 and I brought the old tire home, so if they charged every customer for getting rid of the tire and they don't get rid of it, they collect a lot of money for nothing.
Oct 27, 2024
So I'm usually pretty skeptical when it comes to any car shop but I'm so glad that Russell & Jennie have both cleared any doubts... They were extremely helpful! Russell specifically saw to it that my needs were met and he was able to work with my price point by suggesting a resource that really helped me out. The customer service is through the roof the guys in the shop have great attitudes and seem to really enjoy their job which makes a difference.
Oct 27, 2024
Staff is awesome
Oct 27, 2024
Staff is awesome
Oct 27, 2024
Staff is awesome here. Been here several times.
Oct 27, 2024
Staff is great!!!
Oct 27, 2024
Staff rocks
Oct 27, 2024
Staff rocks
Oct 27, 2024
Stopped in for low tire pressure and Staff took care of me quickly. Patched tire due to nail and got on my way! Nice job!!!!
Oct 27, 2024
The staff Is the best thanks si much
Oct 27, 2024
The staff is awesome!!!
Oct 27, 2024
The staff rocks!
Oct 27, 2024
They helped me with my tire!! Best service the front desk lady was so nice!
Oct 27, 2024
They were awesome. We needed their help and they were able to help us immediately. Thanks Russel!
Oct 27, 2024
staff are awesome
Oct 27, 2024
staff rock !!
Sep 27, 2024
They are awesime
Sep 27, 2024
Was in and out! Staff was amazing 😊
Sep 27, 2024
As a 1st customer, I recommend this location for all of your tire & brake repair needs. The repair I thought my car needed wasn’t necessary; after the technician tested my tire sensors - any other shop would have charged me for service not needed but this location was honest, displayed integrity & resolved my simple tire issue, at no cost. I will be doing business with them in the future - you should too.
Sep 27, 2024
Fantastic service and great people. Came through with a fast replacement in a time of need like no others in the area could. If I were local, would be a regular!
Sep 27, 2024
Great staff
Sep 27, 2024
Russell is super helpful and friendly!! Very quick service! I would 100% recommend this location.