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Mavis Tires & Brakes

5

4

3

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1

4.7
(1,375 reviews)
Review highlights

"Shawn and Mark were phenomenal. They worked with me on my cars issues and resolved them. The entire shop was extremely courteous and professional. I will be using them …"

"Would highly recommend this location, friendly staff, on point with diagnostics."

"Great service, great prices, short wait time."


Overview

Categories

Tire shop, Auto repair shop, Brake shop


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:30 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Mavis Tires & Brakes is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Tires & Brakes stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Tires & Brakes in Charlotte, NC today.


Reviews

Nov 26, 2024

Just wanted to speak highly of such a professional place , customer service. My tire needed air in it and they were nice enough to put me as a priority and put air in it . Came back again helped me and also plugged my tire . I will definitely recommend them here .


Nov 26, 2024

Chun was the sweetest most welcoming person I could ever encounter. Her top notch customer service really sets her apart from most people now a days. Highly recommend Mavis Tires solely based on Chun and her great personality! Thank you for making me feel welcome.


Nov 26, 2024

I took my car in for a tire change then they messed up my tire sensor i came with no lights but my tire lights on the dash after they changed it i turned on my car to see an engine light on terrible service an they refused to take responsibility for their mess up


Nov 26, 2024

Team was Really easy to work with!


Nov 25, 2024

Thank you Chan for all of your professionalism and help through a tough period


Nov 24, 2024

Great Customer Service. They was able to change my tires!


Nov 24, 2024

Excellent service, great prices! Will return!


Nov 24, 2024

Great customer service!


Nov 24, 2024

Great service by Kori today. Quick and accommodating.


Nov 23, 2024

Excellent customer service at this location. They are extremely knowledgeable about cars. Very caring people.


Nov 23, 2024

Fast service and very helpful staff.


Nov 21, 2024

Shawn and Mark were phenomenal. They worked with me on my cars issues and resolved them. The entire shop was extremely courteous and professional. I will be using them for all my vehicles going forward.


Nov 21, 2024

Shop is empty and been waiting over 2 hrs for a plug We explained to the lady at the counter if it was going to be more then an hr we would go elsewhere since we have to get our daughter from school she assured us it would be done in time now we are scrambling to find a way to get our daughter cause our truck is still on the lift very bad experience all the way around


Nov 21, 2024

Thank you Kori for your service. And time I appreciate it.


Nov 20, 2024

Awesome experience, after going to multiple other companies I was able to find this location who was personable and quick! Will come back even though I live 30 minutes away!


Nov 20, 2024

Great fast service!


Nov 20, 2024

Have been using Mavis for tires and alignment for about 4-5 years and the service is always on point. The building is always clean and orderly. Their pricing is very competitive, especially for a wheel alignment. Highly recommended.


Nov 20, 2024

I experienced great service while going to get my tires fixed at this location, I highly recommend coming here.


Nov 20, 2024

I had an amazing experience thanks to Chun and Raphael! The service was amazing and they got my tire taken care of no problem. I will be back! Also kid friendly area is great!


Nov 20, 2024

Kori was great in getting me in and out efficiently. Start to finish service was Great with this team


Nov 20, 2024

Only go here if you have time to wait, even with an appointment. This was the worst customer service experience I’ve had. I scheduled a tire rotation for 11 AM, but after two hours, my car still hadn’t been moved from the lot. When I asked for an estimated wait time, the staff simply said it would “take time.” Apparently, appointments don’t guarantee timely service, and the Mavis website doesn’t actually connect to the service center, making scheduling unreliable.


Nov 13, 2024

Chun was very professional and informative. She took her time and was very kind while providing excellent customer service.


Nov 13, 2024

Corey was very professional when assisting me with checkout today. I greatly appreciated his kindness and conciseness as I was in a hurry. He discussed all my original concerns and sent me home with a smile. Will come again, highly recommend!


Nov 13, 2024

Fast, I got in and out. I went somewhere else first and wasn't even acknowledged, so I'm glad I came here!


Nov 13, 2024

Friendly people, good service, always treat me well


Nov 13, 2024

Good service very helpful chun made sure I was taking care of quickly and effortlessly


Nov 13, 2024

I had amazing service from Chun and her team today! Thank you Mavis tires for an outstanding team of workers that fixed my tires and helped me get back on the road. Chun’s pleasant personality is such a plus in handling customers. Thank you for taking great care of me and my car today!!


Nov 13, 2024

I want to congratulate the team from Mavis Highland Shop for having kind, understanding and helpful human beings working in their shop. My family and I have a flat tire, the previous shop told us it was impossible to fix. Chun the costumer service representative came to us and checked the tire in the car and told Raphael the mechanic to take and fix the tire. After a few minutes they give me the car free of charge. It isn’t sometimes about the money, is about helping people and the community around us what make business flourishing and be successful. My son didn’t miss out his soccer game due to their help. Thank you team Mavis on Highland for helping us today. Good bless you.


Nov 13, 2024

I’ve always had a great experience at Mavis Tire Highland Shoppes! Special shout out to Sidney, Marc, and the team for always making sure my tires are in great shape. Thanks guys!


Nov 13, 2024

Kori at the front was very nice and helpful during my experience!


Nov 13, 2024

Kori was great in assisting me in my tire repair had me in and out in no time


Nov 13, 2024

Kori was working the front today he got me set up quick and the team got my car serviced way faster then expected


Nov 13, 2024

Mavis took care of all my needs at this location. They are always so polite and fixed my car problems in a timely manner.


Nov 13, 2024

Mavis was helpful with getting my tired plug, easy process and good communication. Thank you Shaun and team.


Nov 13, 2024

Sydney took care of getting me set up for an oil change in a timely manner , great service .


Nov 13, 2024

They were very accommodating with a last minute repair and very professional.