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Mavis Tires & Brakes

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4

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4.8
(1,633 reviews)
Review highlights

"I dropped my truck off here for brake service without an appointment. They got me in right away and had my truck back to me within 2 hours. Alex was very friendly and …"

"Great friendly staff clean location knowledgable people"

"Clean sitting area & restroom with kids play area & coffee & popcorn"


Overview

Categories

Tire shop, Auto repair shop, Brake shop


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:30 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Mavis Tires & Brakes is one of the largest independent multi-brand tire retailers in the United States and offers a menu of additional automotive services including brakes, alignments, suspension, shocks, struts, oil changes, battery replacement and exhaust work. Mavis Tires & Brakes stocks a large selection of brand name passenger, performance, light truck, SUV/CUV and winter tires all backed by a tire price match guarantee. Our tire prices won't be beat. Come visit us at Mavis Tires & Brakes in Jacksonville, FL today.


Reviews

Dec 05, 2024

Every time I've been the service has always been absolutely excellent and the timing couldn't be more wonderful. Carrie gave me a brief rundown on what need to be done & everything was handled very professionally. Thanks a much guys!


Dec 04, 2024

Cody and Greg were amazing! Had a screw and some metal in my rear tire. Dealerships lost my lug nut lock key and I was told they couldn’t see me until next week. Cody had me bring it right in and I had my tire patched, locks removed, and lug nuts replaced in no time!!


Dec 04, 2024

Had nail in a relatively new tire. Cody took care of getting me in and out pretty quickly. Thanks!


Dec 04, 2024

I took my car in just to get an alignment, a $100 service. The attendant refused to do it unless I replaced my "broken" tire rods totaling over $1200 in part and labor. I went to get a second opinion elsewhere and was then told there is nothing at all wrong with my tire rods whatsoever and that I just needed an alignment. But by the time I was able to get that second opinion, my tires were worn absolutely bald on the inside which is now costing me two new tires and the original alignment I should have gotten a month ago that could have prevented all this. And all just to wrack up a service bill. I had just had the tires inspected prior to this interaction and the tread was completely fine.


Dec 01, 2024

Always great customer service and prompt repairs!


Nov 29, 2024

Carrie was so generous and helpful and got everything in and out for me. Great staff


Nov 29, 2024

Had a nail in one of my tires. I called and was greeted by Carry. She was super sweet and helpful on the phone and in the store. She informed me if I came into tue store soon i would be able to get my car in within 30 minutes. And she was right! The inside is bright and clean. They even have an area with coloring books, markers, and toys for the little ones. Which I was very greatful for. Inhad my 2 year old with me and the kids room kept him occupied! Thank you for getting me in last minute and being so quick and efficient!


Nov 22, 2024

Cody was awesome!!! Had a great experience here. I always come back, I bring both of my cars here. They are fast and prompt with getting you in and out.


Nov 22, 2024

Great people. Always prompt and courteous. Fairly priced and do not suggest a bunch of stuff you do not need.


Nov 15, 2024

Jaden walker best employee there did my oil change and tire in under 35 minutes


Nov 08, 2024

Great service and enjoyed it a lot.


Nov 06, 2024

Carrie and the team here were amazing! Patched my tire within 30 minutes and didn’t even charge me. Will definitely go back in the future!


Nov 06, 2024

Cody and Alex were super helpful, kind and fast when it came to servicing my car. My visit took less than 20 minutes. Highly recommend!!


Nov 06, 2024

Great service every time! I have been coming here for years.


Nov 06, 2024

Honest, great service, fast, and helped me with a flat tire on a Sunday. Really appreciate the help!


Nov 06, 2024

I recently visited Mavis Tires & Brakes, and I couldn't be happier with the service I received. Cody was incredibly attentive and addressed my tire issue with professionalism and efficiency. I explained that I needed my car checked before 10am because of work obligations, and he made sure it was prioritized and next in line. Thanks to Cody and the team's prompt service, I was out of there in less than an hour, which really saved my day. The entire staff was friendly and approachable, making the whole experience stress-free. It's clear that customer satisfaction is a top priority for them. If you're looking for a place with excellent customer service and a team that truly cares, I highly recommend Mavis Tires & Brakes. They have definitely earned my trust and future business!


Nov 06, 2024

I've had to stop by a few times over the past couple years for pin hole leaks in my tires to get patched up. Always quick service and reliable. Good deals on new tires and they have free air out front 24/7 which is nice. Definitely recommend!


Nov 06, 2024

Last minute had to come get a tire plugged, they had me in and out.. Carrie is awesome :)


Nov 06, 2024

Mavis on Touchton got me in super fast today for a leaky tire. They were accommodating and extremely affordable! I highly recommend them!


Nov 06, 2024

Today was a blessing at Mavis tires. The Team along with Mr Calvin kieser was very helpful and will recommend every one to get your tires checked it's safety I was told and explained. Great service always with the whole team Jeremyah , Audi and Mark they are all very helpful ❤️Thanks again 💯❤️Job well 👍✅❤️💯


Oct 06, 2024

Cody, and the team at this Mavis are trustworthy, will go the extra mile and have been servicing my both of my cars for a few years now. Great service and they are all very professional.


Oct 06, 2024

Definitely go here!! 5 STARS! I broke down in the middle of the work day and got towed to Mavis. I called ahead of time and they told me to ask for Cody and were very kind when I arrived. When I got there Cody, Carrie and Jaden helped me with my vehicle. Fantastic service!! I will definitely be returning here and I hope these three people get the recognition they deserve for such AMAZING service. God bless them for helping me in my time of need with my vehicle!!


Oct 06, 2024

Extremely good customer service from CARRIE !! She was so helpful and sweet she made sure I was taken care of and out as soon as possible 10/10 would recommend their customer service.


Oct 06, 2024

Fast service, friendly folks at the front and above all honest. Will be recommending them to friends and family in the future


Oct 06, 2024

Great service! Fast and reliable!


Oct 06, 2024

I was able to get issues with my car addressed quickly at this shop, and they were friendly and did a great job. I will be happy to be a customer in the future.


Oct 06, 2024

They are always quick and handle my old Subaru with care


Oct 06, 2024

Very friendly, helpful, reliable, trustworthy and go above to make sure you are satisfied with their services. I would highly recommend this tire and brake place.


Oct 06, 2024

A flat tire Went there and after long wait and waste of time they said Can’t fix Let’s change your 4 tires So disappointing


Oct 06, 2024

Came in here to get my tire patch Carrie at the front desk was very helpful and amazing giving me the best customer service any company could have I was taking care of within minutes best believe ima be having my services done here for my car!!!!


Oct 06, 2024

Carrie at the front was an absolute sweetheart and was incredibly kind in assisting me with my tire service. The gentleman who patched my tire was quick and efficient and had a wonderful attitude and professionalism. Carrie, I would like to directly thank you and wish you a wonderful rest of your week. Customer service such as yours is a dying breed and I appreciate your kind gesture and sweet smile more than you know. I also wanted to state that I'm currently on a road trip to northwest Florida and it's about 11 hours worth of a drive. I realized last night when I got to my hotel that my tire was completely flat. I was incredibly stressed this morning and Carrie, the gentleman and the entire Mavis location here at 9718 Touchton Road, Jacksonville, Fl are phenomenal. My only wish is that this crew lived near me in Broward County in South Florida. Thank you again :)


Oct 06, 2024

Corey is excellent along with all the other staff!


Oct 06, 2024

Geo and Kenny got me in sooner than expected and out just as fast! Thx guys 👍


Oct 06, 2024

Super helpful, nice, and fast! Thank you!


Oct 06, 2024

👍👍👍


Sep 06, 2024

I was very pleased by the service I received. Cody was an effective communicator and was able to accommodate my needs on a short notice. My car was in and out in a quick turnaround. All service providers were professional and efficient. I will be returning for any future needs and tire related services.