Maxi Auto Repair & Service

Dec 05, 2024

Very happy with everything, quality, price, time, and flexibility. I had my AC worked on and they came through for me. I will be using them for my auto repair for all future needs.

Dec 04, 2024

Maxi Auto Repair Shop is the most reliable and convenient auto shop I’ve been to in Jacksonville. They are consistently excellent in their work, and every service is worth every penny they charge. Unlike other shops, they’ve never tried to upsell unnecessary repairs or services. They truly live by the motto on their wall: “We Diagnose, You Decide.” They thoroughly assess any issues and empower you to make the final decision about your vehicle. This morning, I brought my car in after another shop had messed up my air filter. Maxi Auto not only fixed the other shop’s mistake but also didn’t charge me a single dollar for it. That’s true customer service! If I could give them 10 stars, I would. They are reliable, dependable, and consistent—Maxi Auto Repair and Service is the only place I’ll trust with my car in Jacksonville!

Dec 03, 2024

The crew at Maxi off of Oak St. is always professional and courteous, plus they get the job done right and they do it quickly. We have all of our family vehicles serviced there and have never had a bad experience.

Nov 30, 2024

We brought our older model vehicle into the shop hoping to diagnose some related issues with the recent cooler weather. After not initially finding anything, they were kind enough to keep the car overnight through the holiday in an effort to make sure nothing was wrong. Lo and behold, nothing was deemed necessary to fix! Just run of the mill old car sounds. Not only were these folks friendly and personable, they are honest above all else, being so gracious enough to not charge anything for no work was completed. But I know these guys test drove, checked under the hood, and everything else to ensure my car was safe to drive. Rest assured, when my car DOES need something done, I’ll be taking her to Maxi Auto Repair in Riverside! Special shout-out to Brad and Keith for being top notch gentleman.

Nov 29, 2024

Brandon and the team were very helpful!

Nov 29, 2024

My car engine light came on and started sputtering. Luckily Maxi was close to my work and was able to take me in quickly. They quickly diagnosed the issue and had my car fixed fixed and back to me within 24 hours. Not only that but they provided me a ride back to work after dropping my vehicle off. Brad and the rest of the staff were extremely nice and knowledgeable. I would definitely recommend this shop if you need Car repairs.

Nov 29, 2024

The guys at the Maxi Riverside shop were professional and knowledgeable, and were able to resolve an electrical issue with the airbag system in my car that other shops hadn't fixed. The cost was a bit more than expected but took care of the problem so the airbag system is working properly now. They were great about communicating by phone and text to give updates on the status of the repair and when the car was ready for pickup, and sent a report with photos of the mechanic working on the car. Also arranged an Uber ride to get home and back to the shop, which was very helpful. Overall a positive experience, the shop seems well run and they appear to want to do a good job for their customers.

Nov 22, 2024

A-1 Customer Service!! Brad, Nick and the rest of the crew are super friendly, knowledgeable and helpful. Shot out the the mechanic crew as well. Did I mention if you're in a certain mile radius they'll provide an Uber so you don't have to wait while your vehicle is being serviced!! Superb auto service!!

Nov 22, 2024

Maxi's always does an amazing job. They also will give you a run down when you get an oil change and give the option if you want to fix anything else. They're very professional, thorough, and very easy guys to work with. Brad is very helpful and knowledgeable and Nick was prompt and helped me with any questions I have.

Nov 22, 2024

Never fixed my issue that I came for. Went back to tell them then they tried to say it was another problem causing that noise not what “they fixed” but they never fixed the whole reason I was there which was to figure out what the noise was coming from very disappointed and not going back again.

Nov 22, 2024

They did pretty good work. They repaired my car once before last year when my air went out...and now for some strange reason it's blowing hot air again...after replacing the a.c unit less than 2 years ago, it shouldn't be doing that 😑

Nov 15, 2024

Friendly, professional and great customer service. I found them by accident due to my car breaking down in their parking lot. They provided me with an uber, and had my car up and running in less than 24 hours. It is 100% worth it to use them for a significant repair.

Nov 15, 2024

I encourage anyone to try Maxi Auto for their car service needs. I had used Maxi 3 times prior (1st time at Hodges location -- very good experience!, + 2 times at Riverside). This 4th time at Maxi Riverside was exceptional. Brandon took my initial phone call and then documented my information when I arrived in person. He took my concerns seriously and seemed genuinely caring to solve the puzzling issue I was having. He thoroughly looked into the issue, and gave me follow-up phone calls with updates and next steps. He was sincerely polite, transparent, and approachable at every instance. Sean, the technician, managed to savvily find the problem causing the issue, and his solution saved me from a future costly repair. When I received his technical notes on the issue and the solution, it made so much sense and I knew it was an honest, accurate assessment. Brad, the manager, greeted me when I returned to pick up the car. He was friendly and helpful in explaining answers to some questions I had, so that I can be proactive in preventing a recurring issue. Nobody there ever used any intimidation tactics or presented me with a massive list of other repairs I should consider. They focused on my main concern and took care of it with excellence. I am so appreciative for their work and conduct!! Thank you!!

Nov 08, 2024

Great service! When my car battery died, they got me in the next day to fix it. Highly recommend!

Nov 06, 2024

Above and beyond. Thank you!

Nov 06, 2024

Brandon was very professional and looked nice. He explained all work that needed and in future what should be done. All the employees were very polite and professional. Very clean and safe atmosphere as well

Nov 06, 2024

Great experience given short notice of issue. They continue to be very prompt in their communication and what I appreciate most is they don’t over commit. Also believe it was priced fairly and the provided alternate solutions in way of parts needed.

Nov 06, 2024

Great service and team. Sean diagnosed the issue in my truck within 30 seconds of hearing the noise and was able to fix within 24 hours! Brandon the gentlemen at the front desk did a good job guiding me through the process and answered all my questions. The manager Brad worked with me to help provide great service.

Nov 06, 2024

I went to Maxi Auto repair for the first time. My experience was very positive. I felt this place was very genuine and I am planning to go there again for oil change and other things that I may need. They fix up a cover underneath my car that was hanging. I didn't even ask for it because I forgot about it. Previous place wasn't able to fix that even after asking. That is one example have for their attention to details.

Nov 06, 2024

In addition to diagnosing the main problem… Maxi Auto Repair provided a very thorough inspection and recommendations for other items/repairs that will be required in the future. The print out included parts and labor cost itemized separately so that they can be budgeted and done individually. It was a pleasure to visit the shop and meet Brad, Brandon, and Sean… greeting, conversation, and answered my questions in detail. Made my decision very easy to allow them to take care of my vehicle. I will be going back to keep my vehicles serviced and repaired. Bruce

Nov 06, 2024

Maxi has worked on all 4 of our cars now, and everything has been great. We've done oil changes, tire repair, check engine diagnostics, etc. We moved here from IL in March and were looking for independent (i.e. not a dealer) service, and we feel pretty lucky to have found a place like Maxi's. Special thanks to Brandon who got me in and out quick last week!

Nov 06, 2024

My first experience with Maxi and I am a customer for life. Brandon and team were knowledgeable and professional and I left feeling good about the work and the cost. Great to have found my go to place for my European car that won't break the bank.

Nov 06, 2024

My husband and I took my 2018 Chevy Camaro to get looked at. The service was excellent from moment one. They first test drove the car with my husband in it so they could get a clear picture of what we were experiencing. They said they don’t like charging people unnecessarily! That won me over because we have all had bad auto mechanic experiences! They did a full and thorough inspection and found the issue. They couldn’t fix our issue because it was something we needed from the dealership. It still was the best service we have ever had at a mechanic shop!! I HIGHLY recommend them!!!

Nov 06, 2024

My repair was done quickly and the staff very courteous. Good job!

Nov 06, 2024

The whole staff was really nice and professional. I mostly delt with Brandon and he was very nice and professional. He took care of my car when my AC went out. I took it over there to them on the 7th of October and it was done the next day. All it needed was a compressor. I would definitely recommend Maxie Auto Repair to everyone. Thanks again Brandon for being nice, professional and quick about the job. Oh yea, they also paid for an Uber to come pick me up and bring me to the shop to pick up my car.

Nov 06, 2024

They were incredibly knowledgeable and helped explain the issues with my car better than anyone else has. This allowed me to make a better decision and felt like they cared about me as a customer.

Nov 06, 2024

Well priced and friendly service.

Oct 06, 2024

Been using maxi auto care for a few years now. Find them to be honest and reasonably priced compared to dealership.

Oct 06, 2024

Great place to get your car fixed they work quick very polite and work with you. Honestly, recommend everyone to get this place a shot.

Oct 06, 2024

Justin was wonderful/helpful! Service techs were able to repair my vehicles issues in a timely manner and did a wonderful job. 10/10 recommend.

Oct 06, 2024

Very informative

Oct 06, 2024

Very professional. I came to Maxi the day before I was moving to a new city, and they went above and beyond to complete all the work on my car day of. Great work and service.

Sep 06, 2024

A.i Great customer service knows how to serve the people 100%

Sep 06, 2024

I am very happy with Maxi. They did a good job working on my car. I was kept informed of the work that was being done along the whole process , and they were able to get all my work done in a reasonable amount of time.

Sep 06, 2024

The only place I’ve ever felt comfortable leaving my vehicles. They are so kind and helpful when explaining whatever the problem is. They are so personable and speak to you with respect. They are a breathe of fresh air in auto care!