McCollum Automotive

Oct 07, 2024

Awesome personnel - stayed after close on Labor Day weekend to accept my towed vehicle and, again, for me to pick it up!!!

Sep 07, 2024

The worst. They overcharge, but whats worse is absolutely messed up my car by putting bad spark plugs and coils in. Had to take to another mechanic to fix. They did not help at all until the other mechanic pushed that McCollum should take responsibility for thier bad job....I had to fight them to fix it for days... they finally redid the work but my car sounds not good still.

Jul 07, 2024

I would strongly advise others to be cautious and thoroughly consider their options before dealing with McCollum Automotive.

Dec 07, 2023

Always willing to go the extra mile

Dec 07, 2023

Best place I have ever taken my Chevrolet Silverado diesel 1 ton in for maintenance, great competitive pricing for outstanding service. I will use this company from now on.

Dec 07, 2023

Failure to diagnose my transmission issues led to a very scary situation for myself and my family. The owner has assured me they are not at fault, and also that they don't need my business. I would not recommend them to anyone looking to ensure their family vehicle is safe to drive.

Dec 07, 2023

Got to it quick and let me know problem.

Dec 07, 2023

Honest and trustworthy folks. I have taken two older model vehicles to them and they made me feel safe driving them again. Will return for any future work needed.

Dec 07, 2023

I have been a customer of McCollum for over 20 years and it's very sad that the business was sold to a national service that is tarnishing the family name. My Chevy Equinox wouldn't start, after holding vehicle for weeks they replaced battery, we paid and picked up, but next day same problem, wouldn't start. Return it second time, after weeks of waiting they replaced alternator over $1200 for both events. Waited over 20 minutes to be acknowledge when picking up the vehicle. Next time driving same issue! Towed it to another shop and they found problem was key fab the same day and repaired it within days. Sent request to McCollum for partial refund but they replied that they did nothing wrong, saying I only stated it wouldn't start. They left out the details in my description of how the car was acting, which included an issue with the key. Will never return to McCollum for service.

Dec 07, 2023

They are professional and easy to approach. I towed my truck there not having any knowledge of the operation, as a customer. They were understanding and willing to take my work and completed all the required services to get me back to driving again. The performed many upgraded repairs and even when I added additional requested services they were easily open to completing all those extras. And the work was very well done. They are a Top Of The Line, operation. 5* stars.

Dec 07, 2023

Top above the line with skilled 4x4 trained mechanic and excellent productive shop. They repaired my truck after winter damages wore the bearings and seals and got me in , even when they were backed up with lots of other truck repairs to complete. Then, I added more work with schools and brakes to do as well they just kept at it and got it all done. So are, everything is working great. Truck is rolling and stopping and the waiting was hard but once they got to me they were quick and steady at getting me fixed and on the road. I will return here Everytime. They had a full shop and fit me in, then got everything done. And the changes the oil . So thanks. Will be back.

Dec 07, 2023

When I took my car in I knew what was wrong and what I wanted them to fix yet they charged me $150 for diagnostics basically just to repeat back to me what I just told them.. then charge double for the part I needed and another $150 for labor so $350 for a $15 part and another 15-20 minutes to put it in WoW I feel really screwed but what can I do.

Dec 07, 2022

Couple of the repairs they did didn't actually work... They do give loaner cars however which is nice

Dec 07, 2022

Friendly, helpful, and fair. I've lived in the neighborhood for about 5 years now, and always bring my vehicles here

Dec 07, 2022

The best mechanic shop around. Reed is awesome to deal with!

Dec 07, 2022

These guys will take your money without fixing the problem and won't refund you when you ask for it back. Don't go here, there are better, more honest mechanics in town.

Dec 07, 2022

This shop is amazing always taking care of me and my car needs highly recommend them keep up the great work

Dec 07, 2022

Fair prices and great customer service! My van was serviced quickly and I was given a loaner

Dec 07, 2022

Very good vary friendly and fair.

Dec 07, 2021

Broke off temp sensor and did not say word. I spent $6000 there last year and will not be back, Tech called and offered to fix it after seeing this. I will give them another chance. Mistakes happen and they have attempted to make good.

Dec 07, 2021

Great service 👏

Dec 07, 2021

Honest Mechanics, friendly service and provides loaner car for longer services. Which makes everything that more convenient to be able to continue daily life.

Dec 07, 2021

My thanks to McCollum's, I'm a long time customer who moved out of the area, and now I'm back. I was reminded about McCollum's when I heard their sponsorship on KISN radio, I knew I had to write this and return. Sad to say while I was gone, I missed the passing of Dave McCollum, the founder and a great guy. RIP Recently my wife had her car repaired at the Foster body shop, great job guys. I'm returning for mechanical work at the 82nd shop, Caddy has issues, and I know Reed and the crew will take good care of my car. Thanks ...go Big Blue M

Dec 07, 2021

Theas people are always nice.

Dec 07, 2021

They were very good. Did what they promised within the time they had. A good value.

Dec 07, 2020

My boy has a friend that works here. Excellent prices and quality work.

Dec 07, 2020

Really great, very talented people.

Dec 07, 2020

Replaced my leaking rear pinion seal and serviced the differential on my truck. They stuck to the quote and got it done when they said they would.

Dec 07, 2019

The people are great very helpful was treated like family prices where very reasonable they did a great job