Meineke Car Care Center

Nov 30, 2024

Thieves. I sent an email to the store and shop about a stolen document. I received a call back from the store but missed it. When I called back the same mechanic who had transferred me to a supervisor when I made my appt pretended to be a supervisor when I inquired about the document stolen from my glove compartment.

Nov 30, 2024

Very good service. Diagnostic was same day. Service was courteous, quick, efficient and clearly explained. Cost was reasonable.

Nov 23, 2024

I took my vehicle into Meineke at 3702 W. 86th street in Indianapolis for a recommended replacement of spark plugs and an ignition coil on 10/30 and now it’s 11/12 and my vehicle is still there. $1860.00 later and my car won’t start, they’re trying to tell me I need a new engine, and I can’t get a response back from corporate Meineke. I feel like I’m being scammed. I would give them zero stars but that’s not an option on here. 11/19/24: I got a response on my google review and was asked to call a local number but it was only the local shop and I spoke to the same person that I’ve been dealing with this whole time (and not helpful). He supposedly took a message for a district manager that was to return my call but never did. I still have not heard from the corporate office despite having called twice. My car is still sitting in the parking lot.

Nov 16, 2024

Friendly staff. Quick. Great price.

Nov 16, 2024

This auto shop charged me 150 just to look at the car and not do any work. they quoted me 2500 for work, then i tok at another pace they looked for free and quoted less so i am not sure they are honest, truthful. most auto shops will not charge 150 to look at the car for 3 mins.

Nov 09, 2024

The Service that was preformed on my car was top notch! All around break job and swey bar repair has made it fun to drive my car again. Highly recommend Meineke for these or other needs to be done the right way! My car may be old but drives and handles like a whole NEW CAR Now. Money well spent for the long haul. 👍😁

Nov 09, 2024

Went in about a month ago (2019) to get a full 3” exhaust including x-pipe and Flowmaster mufflers ran. Everyone there was really nice, would recommend them to anyone needing work done. Did a great job on my exhaust! Also almost forgot to mention the price was very fair as well, was actually about $40 less than what was quoted. Thanks! Update: Went back in to get a simple 12” section of straight pipe installed. They refused to work on the car because the exhaust was altered (By them by the way) and not up to the factory specs. I explained that I only needed a small 12” inch section on the rear fixed which was no where near or had anything to do with the altered part of the exhaust, so why they would even focus on that part is just plain stupid. I guess when your business is threatened by the Covid-19 pandemic common sense just kicks right in! Needless to say I would never recommend or return to this place! One very important mention! The guys that were originally there when Meineke did my full custom exhaust were all friendly and helpful! These guys were no longer there when I returned, and because of my first visit you get two stars instead of one! Felt the need to updated again, because I always want to be completely fair! Most exhaust shops WILL NOT do the work I wanted them to do! One would have to find a shop that works on custom and performance vehicles! That being said, they are not the first to turn down the work, but they are the first to do an entire job then say that it’s something that they don’t do. One thing I’ve never understood is, if you’re not touching or altering a part that has already been altered by someone else, then why are we even discussing that particular part! Don’t think I’ve ever heard of someone getting fined for NOT doing anything! Not to mention that it’s a non street driven vehicle. That’s like someone not wanting to do an oil change because you took the evap system off the engine! Makes no sense. And for that reason I will add one more star.

Nov 07, 2024

Excellent job on the Diagnostic! Excellent customer Service 💯.

Nov 07, 2024

Fast quick and fair

Nov 07, 2024

Great service! Efficient and they give you a detailed inspection report with pictures, which I appreciate. Everyone is always very professional as well. Highly recommend.

Nov 07, 2024

I appreciate how the staff at Meineke quickly checked my car when an engine light came on. I had a bad alternator, and I couldn't drive the car home. One of the staff members drove me home. Thank you Meineke!

Nov 07, 2024

Was able to drop my vehicle off the day prior. Exceptional service and pricing is very fair. Will be getting my oil changes from Meineke only

Oct 07, 2024

Great shop with Great workers!

Oct 07, 2024

I asked Meineke to check my brakes due to the noise I heard. Sure enough I needed back brakes. I appreciate the customer service, thanks again to the management and staff.

Oct 07, 2024

I had a good experience at the shop. Will return for other services if needed

Oct 07, 2024

I went in there because I put too much oil in my car and I was honest and told the guy so what they did is they took out a little of my own oil and charge me $66 so when I realize the car was doing the same thing that I came in for I went back and that’s when he told me that. Oh I have an internal issue now, so I said so why would you even? Drained the oil if you know there’s an internal problem and why did you not tell me before I left to go get my car checked at the dealership you just now tell me that when I bring it back.

Oct 07, 2024

My experience with this shop was a work order for spark plugs and a cylinder head-gasket replacement (2013 Subaru Outback). The initial price VERY high for the work being done, an additional $65 being added to my bill, as well as taking multiple days longer than expected, and I had to reach out to find those things. Communication was disappointing, the price was excessive, and they didn't even put coolant in my vehicle when done with the work! The only reason I went here was because I knew they would work on my car and my car is my lifeline. I will never make that mistake again. The work seemed successful, but very very unperforming in communication and detail management.

Oct 07, 2024

Very nice customer service representative that was at the front desk. He was very friendly and knowledgeable. He contacted us to pick up our vehicle after the free inspection. He explanation regarding the findings was very understanding and to the points. Would recommend this location.

Oct 07, 2024

William. Was efficient and knowledgeable. I will come to Mieniki for all my auto servi es.

Sep 07, 2024

The guys at Meineke were great and helpful. I had a small issue and they dealt with it quickly and professionally. I would definitely come back again. Thank you!

Sep 07, 2024

Took hour and half for oil change

Sep 07, 2024

I had 4 mechanics look for a very annoying squeaking sound in our SUV. None could pinpoint where the sound was coming from. Meineke did! I am very grateful!

Sep 07, 2024

The manager at the 86th street Meineke location was great to work with. He accommodated my limited schedule and completed the work correctly and quickly.

Sep 07, 2024

They were great! Honest and told me the truth about the unsafe car I had just purchased!! Those boys saved my life

Aug 07, 2024

I needed a new muffler and pipes for my "vintage" Toyota truck and after ordering the pieces they installed it in less than an hour ! Very fast and efficient and friendly too. GREAT JOB !!

Aug 07, 2024

I was given a price on Saturday and when I went to pick it up on Monday they tried to charge me $500 more. I was told my message board was cleared and it wasnt. The work was done well but prices seemed to be inflated

Aug 07, 2024

Price good. Fair upcharge for tire rotation. Held to reserved time. Polite. Pleasant waiting room and clean bathroom.

Jul 07, 2024

Messed my car up the transmission went out because of connection. Don't ever take your car or any vehicle here

Jul 07, 2024

Went to get A/C checked. Was given bad news but not their fault. There was a coupon out for this service but they didn't ask if I was aware of it. Bad customer service. Declined their $2100 fix. Thanked the guy guy who brought the car around and he just glared at me. Not very impressed. Won't be back.

Jul 07, 2024

met expectations, front brake repair completed on time as promised, drives great, a bit expensive $556 for two front brake pads and rotors. I would recommend them, Mgr William friendly and informative.