Meineke Car Care Center

Dec 05, 2024

Oscar runs a very Professional store he is honest assertive very patient and goes the extra mile.The service was phenomenal they put my brakes on flushed brakes add new fluid I will return Thanks

Dec 03, 2024

They replaced my transmission and they did a good job. Only issue was that I didn’t need a wheel alignment when I took it in. I now need a wheel alignment after picking it up. Overall they did a great job.

Dec 03, 2024

What great service, they got me right in on a Monday morning. The man at the front was awesome, polite, and explained everything thoroughly.

Dec 01, 2024

It was reasonably quick service, but they forgot to put the caps on two of my tires. It's not a huge deal but pretty annoying and makes me less likely to trust them to be thorough or careful. I could call them, but what would they do? I wasn't going to say anything but this review request showed up in my email, so I figured I might as well say something. Should probably look for somewhere else.

Nov 30, 2024

They addressed all my issues with my heater hose the first time and my ac heat motor blower the 2nd time. Oscar is a great manager and fit me in whenever possible. Quality work at this location.

Nov 16, 2024

I always support Meineke over other commercial mechanics.

Nov 16, 2024

My vehicle was worked on before my inspection, went in for one issue came out with another, the issue was my water pump they didn’t let me know that until they fixed something that didn’t even need fixed! Previous experience at a different location, they inspect the vehicle first tell you the issues, it’s the customers choice on which issue need to be fixed, they overpriced me $504 for a hose replacement which I’m sure that’s how they make commission kind of see why people don’t go to this location often, definitely was my last time going there for anything, guy at the counter told me 200-300 at first before even pulling my car in the garage, but somehow the total ended up being 504 all for a rubber hose that wasn’t damaged! Highly suggest other options before going to this place they just try to get as much money as they can out of you instead of worrying about the customers real complaint about they vehicle, not sure how they sleep at night after playing customers out they money!

Nov 07, 2024

Buen colectivo y muy profesionales y rápidos me quedé súper satisfecho con la atención

Nov 07, 2024

I was driving and all of a sudden my brakes failed! Not panicking, I slowly tapped the brakes to slow down until I made it to the Middletown, Kentucky Meineke. Oscar, the manager was very professional and understood my problem. They were about to close but he was able to determine the problem. Left the car over night and it was fixed the next day. Oscar went above and beyond in kindness, professionalism and efficiency. Thanks so much for making a scary situation barable.

Nov 07, 2024

Meineke has installed two defective CV axles on the driver side of my Sienna van. Both times the defect wasn’t diagnosable until after the six month warranty expired. My original parts lasted over 200,000 miles, but these won’t make it 5,000.

Nov 07, 2024

Easy to work with and very professional

Nov 07, 2024

Horrible! Overpriced and half assed at the repairs. Took forever and still isn’t actually right. Replaced several parts none of which fixed the simple problem. Some of which were new parts. Called corporate office to get it finally handled. They also stole my battery and replaced with a cheaper one and tried to charge me for the new battery. Straight up liars! Will absolutely never go to any meineke ever again. Especially this branch. This is literally the type of mechanic that makes you not trust any of them.

Nov 07, 2024

I love getting an oil change here, when ever I have an appointment they get me in and out and they do a great job everytime

Nov 07, 2024

Life Savers. I needed to get my old (2006) car in shape for the drive to St. Louis over Thanksgiving. Meineke rose to the challenge. Identified the problem areas and when authorized made the repairs in a timely manner. They identified other areas that needed future attention and I know where I'm going to go for those repairs. Thanks Meineke.

Nov 07, 2024

Oscar Wright was outstanding. His personality and expertise represents quality. Meineke has a talented leader at the Shelbyville Road Location.

Nov 07, 2024

People were really nice. Unfortunately, you wanted literally 3x as much as everyone else for the same repair. Took my car somewhere else.

Nov 07, 2024

Practically had to have a huge overhaul and they got me in that moment and had my car back the next evening. Easy to work with and very responsive. Thanks again guys!!

Nov 07, 2024

The only reason I didn’t give a five-star is because of a lack of communication between the mechanic and the clerk, but the reason they’ve earned a four-star instead of a three-star is for making my oil change free: the clerk warned me of a longer wait time on my oil change due to only having one mechanic on staff that morning but that he was running late. My wait time was two hours, and I never received an update until I asked, after 1.5hours of waiting, why my car was just being raised up for the work. I do appreciate the clerks upfront honesty and the freebie.

Nov 07, 2024

The service was done professionally and efficiently. The shop manager worked with me to assured me that I was getting the best price possible.

Nov 07, 2024

Well I went to meineke again to get some brake work done they were very very good management knew what they were doing and explain to what was going on I enjoyed their service their mechanics are very good at the place was clean very busy place very busy place I don't hear any more grind grind grind or squeak squeak squeak the front rotors and pads are great they did a great job

Nov 07, 2024

Would not go here. Very bad experience. Oscar wasn’t pleasant and not professional. Stay away.

Oct 07, 2024

Big job on my Toyota Sienna. Completed in 1 day. Problem fixed. Great communication!

Oct 07, 2024

Good service very knowledgeable explain to all the service work and detail I'll be back

Oct 07, 2024

I got an oil change and everything went well the young man that waited on me was very nice. His name was Gary and because of him I will be back. Oscar was also very nice.

Oct 07, 2024

Oscar was amazing - great personality and fantastic customer service - so knowledgeable and helpful. Will return for sure

Oct 07, 2024

Oscar was wonderful!!! I will be returning for any of my car’s need.

Oct 07, 2024

Service was efficient and quick. We received a tire alignment. Took less than an hour. Would definitely go back again.

Oct 07, 2024

Very friendly and helpful. And fast! Will return again. I had a brake flush done there on my Nissan Pathfinder.

Oct 07, 2024

With no true knowledge on modern cars, the staff at my local Meineke branch, put me at ease. Their friendly and knowledgeable staff confirmed what was the issue and promptly replaced the part as well as noting the vehicle maintenance that was needed after being unknowingly ignored by me. Once all once repaired I left with sound of mind.