Meineke Car Care Center

Sep 08, 2024

Fui por un cambio de aceite, me cobraron $200 y supuestamente con descuento. No se si sea lo justo o fue una estafa.

Aug 08, 2024

The oil change was quick and honest!

Jul 08, 2024

I think this is the worst place to change your oil. They’re super expensive plus the guy who works there there he always yelling like he’s doing he paid for our oil himself

Jul 08, 2024

It was Pleasant experience I will come again. Marilyn

Jun 08, 2024

To expensive 😫

May 08, 2024

Be careful with this people or they would rip you apart. They wanted to charge me $99 dollars for a regular oil change and when I canceled the transaction, they said that I needed to pay them $20 dollars for basically doing nothing!!!😡 This is not the first time they had tried to scam me like that and I don’t know why I came back. This will be the last time and hope you read this and stay the hell away from this place. Save time and money and go somewhere else!

Apr 08, 2024

DO NOT GO THERE!! They scammed me! I went to get my 2 front rotors and brake pads fixed in November 2023, got there and everything was explained being my first time, by the time I swiped my card to pay I was charged $690.26 then I said I wasn’t interested and will come back later when I can. I was told I’ll get a refund back between 2-5 business days, but after 7 business days I got nothing and called my bank to fix it, which they did. Now February 2024 my bank recharges me the full amount saying they (Meineke Foothill Oakland) sent the bank proof that the service was completed, mind you they never touch my car to fix anything! I call them (Meineke Foothill Oakland) and they asked for my name and phone number then proceeded to tell me that they don’t see anything on my account. I later went there in person to address the issue, you would expect that they at least have a record of the card being charged, but no nothing, and now my bank says there is nothing they can do. I’m being charged for a service I never received!! Could not write a new review, so I’m writing an update. If you know what’s good for you, do not enlist the service. At this point, this is FRAUD! 4 months down the line, and my complaint has not been attended to! The bank eventually sent me the proof “they” sent. Can you imagine that they sent a copy of an actual merchant copy recipe and an invoice!! Of something they never did, didn’t even touch my car!! Went back to the shop and they still insisted they didn’t have a record of any service, I had to show them the proof the bank sent. Hopefully they fix this ASAP, else they’ll be hearing from my lawyer.

Mar 09, 2024

Definitely scammers! Take your car elsewhere. My car engine died and the towing company brought my car here. They charged $250 for a diagnostic test (VERY much on the higher end). They then quoted me $1,100 for a car starter replacement (INSANE) and $9,800 for an engine replacement. Any sane mechanic would tell you this isn’t financially worth it for an older car, but these guys are NOT on your side. Don’t trust!

Mar 09, 2024

The biggest scammer guys that I seen all my life, the Wrote in their sign, free inspection. They charge me for Shucks Inspection $200 and the manager said inspection is free for engine and brakes and ask him so why you didn’t tell me that you guys will charge me $200 for shucks inspection and they have no choice because he already did an inspection and I gave them the money I will never go in this place again

Feb 09, 2024

DO NOT GO TO THIS PLACE!! I came to get my tires aligned and I was charged $200 for it. I checked other places and they charge half the price. This place is full of SCAMMERS I don’t know how they are still in business.

Feb 09, 2024

DO NOT bring your car here for service, from my experience I’m convinced this place is owned and operated by scammers. On August 5th, 2023 I went into Meineke to make an appointment for brake replacement. Andre Halim, the manager, told me they wouldn’t be able to work on it that day (Saturday) and they are closed Sunday, so to bring it in on Monday August 7th first thing in the morning. I agreed and asked if I could fill out any paperwork and pay for it so my partner could just drop it off. He agreed and we proceeded with this process. On Monday, my partner was not able to bring the car in and I had to cancel the appointment and services. I call Meineke and explain to Andre the situation, he cancels everything and tells me that I will need to bring my card into the shop to receive a refund. I explain to him that I will be out of town and won’t be able to physically go into the shop till September. On September 5th 2023, I went to Meineke and presented my card to receive the refund, again Andre is helping me. Everything checks out, Andre prints the receipt and I go about my business. Two weeks go by and nothing is showing up in my account for the $882.96 that was supposed to be credited. I call Andre and explain to him that the refund has not gone through, he proceeds to tell me that I need to call my bank. I called my bank, they disputed the original charge of $882.96 and told me to send any evidence so I sent them a photo of the receipt. In November I got an email saying that the Meineke Merchant does not agree that I am owed a refund, they proceeded to submit my claim to the Visa Arbitration committee. On January 10th, I get notification that the Meineke merchant provided documentation that services were rendered and cannot complete the refund (I assume this is the paperwork that I filled out and signed when I made the appointment). My dispute was closed by my bank. I tried calling Meineke customer service to find out more information, but they are not able to help me because Meineke at Foothill is a Franchise. Since January 10th, I have been going into the shop and speaking with Andre trying to get as much information as I can about who the owners are, and how to contact them to figure this out. I asked him to pull up my car history and according to him the last service that was done on my car was in 2021 for an oil change. He also told me that he cannot provide me with any documentation that I have signed. I ask for the owner's contact info and he tells me he cannot provide me with their information but said that he’d pass my contact info to them. On Monday January 15th, I go back in and he tells me that he has passed on my contact info and someone will be in contact with me. I go back in on Friday, January 19th, and he tells me that person by the name of Aziz will contact me. It is now Monday and still nothing. It shouldn’t be this hard to get in contact with the owners, I don’t even post reviews but I thought that this would help get the attention it needs. My car was not worked on and I have proof. At first I thought this was a small misunderstanding of paperwork, but now I’m out $882.96 and still trying to talk to someone that can help me. Pretty soon I will have no choice but to take legal action.

Feb 09, 2024

Got my car serviced here because I was driving to Illinois, in January weather, oil change , break flush, fluids check etc..I told them about my trip several times! Long story short & $800 later I broke down because they put water not antifreeze in radiator, a hose completely disconnected, loose wires, bolts loose & more. now I've been stuck in Nebraska ,car in shop no coolant in reservoir, leaking, froze up everything causing numerous issues &damage!! Costing me over $1000!!! Not including the 4 days hotel Bill! DO NOT BRING YOUR CAR HERE! They have NOT heard the last of me! Crooks

Feb 09, 2024

I called to get a quote and they were helpful

Feb 09, 2024

The owner is a communication engineer, he has nothing to do with mechanical experience or even the basic oil 🛢 changes. you can check his background if you don't believe me.

Jan 09, 2024

SCAMMERS!! Went in for a new tire because I got a flat. Andre the “manager/owner” asked what I needed I took him to my car to show him exactly what kind of tire I needed he sed yeah I will order it. I went in to pay 350 no receipt no overall review no signature no nothing just says I will call you when ready to pick up. I get there to notice it’s a different tire from what we talked about. I go on to tell him that’s no it I want my tire or a refund! He says we don’t carry your tire and we don’t do refunds… WOW no call to confirm I was ok with what he was doing. I feel scammed I feel unsafe to drive my car with my kid in it. At this point everything about this place is a safety issue.. I go on to speak to the worker who did the job because he’s the only one working there, he says he does this all the time to customers as much as customers complain he gets away with it!! I will be reporting this, this is not ok. I got a cheap tire that cost 120 for 350. No sir this needs to stop. Bridgestone is what I asked for milestone is what I got. This is Andre without a care he proudly posed for the picture because he refused to give me his full name.

Dec 09, 2023

Extremely over priced. Paid for an alignment that I don't believe was completed and they would not provide an alignment spec sheet. I have filed a grievance with their corporate office.

Dec 09, 2023

Great service

Dec 09, 2023

It doesn't look like much from the outside, but they gave me a quality oil change and fixed my air conditioning (I guess I was low on fluid). Constructive advice: communicate more with customers what needs to be done and why. You could have upsold me on products had you explained *why* it was necessary and provided information collected during the oil change. Thanks, though!

Dec 09, 2023

SCAMMERS!!!! RUN!!!!! Went in to get an oil change and vehicle was placed on the mount and had the hood open but the service was never done. $90 for a synthetic oil change. Had the vehicle checked by my friend and noticed that the oil was still dirty and the filter was never touched. Went back to talk to the “supervisor” and had them actually do it since they didn’t want to give me a refund after a verbal altercation.

Nov 09, 2023

140 for headlight change is be, went somewhere else and got it for half the price

Nov 09, 2023

Bien

Nov 09, 2023

DO NOT COME HERE! I can confirm that this place will scam you. I came in with a fully-functional car for Uber inspection and somehow my tail lights and one headlight stopped working when he went to "inspect." He then offered to pass the inspection for me for $200. That is called extortion and bribery.

Nov 09, 2023

Good service but overpriced

Nov 09, 2023

Great service

Nov 09, 2023

Great service, I was in and out as usual. If you have to get you interlock device serviced this is definitely the place to do so.

Nov 09, 2023

Muy bueno el servicio que le hicieron ami carro muchas gracias

Nov 09, 2023

Oil change to expensive

Nov 09, 2023

Such a relief. Good prices and made me feel at ease

Nov 09, 2023

Terrible customer service, extremely long waits and overpriced. Avoid.

Nov 09, 2023

The same guy there needs to practice Customer Service VERBALLY better.. 90$ ended up $100 oil change... Not going back again... AND IM TELLING ALL MY SOCIAL MEDIA ACCOUNTS... It's called EXPLAINING to customers... What this or that EXACTLY is... Not a brush off