Meineke Car Care Center

Dec 07, 2024

Pretty fast with getting your car done .

Dec 03, 2024

I can say is they followed through in correctly repairing the issue from the first appt in which wasn’t in my opinion done right the first time. Thank you

Dec 01, 2024

I will Never spend money with this company. Seems as if I was getting the run around and that a particular employee was more concerned about the price of me spending instead of interest in helping me figure out what was wrong with my car. Two different times I called to make an appointment to get my car looked at & one guy told me that it would cost two hundred dollars just to get my car looked at to get a price. Also if I called and made an appointment and an employee told me it be free of charge then don't waste my time by me coming in and then someone told me something different. That's weird Yeah so I went elsewhere and spent my money because like I said I needed to get my car fix never had to pay any other time just for you to tell me what's wrong with my car. Where I went they looked at my car free of charge and I got it fixed their great customer service. You guys suck never again

Dec 01, 2024

Trying to call and simply say I need to cancel an appointment at 4. Get put on hold for 15 minutes so I hang up and call back to say it quick and he doesn’t give me a chance to speak. I call back and he hangs up. I call back and he screams HOLD. Why do I need to hold to simply tell you I won’t be coming in? I won’t be coming in and I tried to tell you, oh well. Gfy. Awful customer service. I get you’re busy but if you can scream and tell me to hold, you can listen to my 5 words so you aren’t expecting someone at 4. No need for a 15 minute hold to give you a heads up.

Nov 30, 2024

I bought 4 tires from them last year with 45000 miles warranty. When I went it this year for warranty, they said the management is changed, and they cannot cover the warray

Nov 23, 2024

They have always served me well!🤗

Nov 16, 2024

All the folks at Meineke are professional, thorough and actually care. I’ll definitely be back.

Nov 16, 2024

Took care of business quickly and well.

Nov 07, 2024

Customer service was excellent! Recommendations were thoughtful and communication clear. Highly recommend the Lombard store.

Nov 07, 2024

For the most part the experience was good. Greg was helpful. The price was good on the tires, however the labor cost are just becoming so out of control. Not the staffs fault. But probably won't return to another Meineke based on overall pricing!

Nov 07, 2024

Friendly, fast, and efficient. I’m very happy with the service I receieved at Meineke on Lombard and would use them again.

Nov 07, 2024

Great service, super nice staff and good pricing as well! I was in and out within 5 minutes, I will definitely be coming back for any maintenance in the future!

Nov 07, 2024

I will never go back. They got permission to replace a part turned out I didn’t need - then replaced the part I actually needed without checking, Acs told me it was going to be an additional $500. Then when I was shocked and mad - told me that they could ‘go ahead and rip it out then’. Replacing the part I didn’t need messed up my car forever! They also punched a hole in my A/C compressor. Told them it wasn’t working after I took my car in and they told me try didn’t touch it, so it wouldn’t have been anything they did. Took it somewhere else after the part he replaced failed.

Nov 07, 2024

Under ‘new’ management recently. Hard working, great mechanics, busy shop, great customer service! Replaced my transmission for a decent price! Trusted. Very satisfied. Highly recommend.

Nov 07, 2024

incredibly awesome and greg is the best!!

Oct 07, 2024

DISHONEST - BEWARE. They did some fluid changes for me, and prices were comparable to a dealer or Art of Maintenance down the street. They weren't busy, and the services were done in a half day. Then they attempted to sell me front brakes (brakes and rotors) for $900, telling me mine were worn down to the rotors. I declined, and took the car to Les Schwab on Lombard that afternoon. Their price was $450 (including rotors). They checked both sets of brakes, and all were at approximately 50%. They said I shouldn't need brakes for at least another 20k miles. I guess that explains why this shop isn't busy.

Oct 07, 2024

Great experience. Fixed my car in a timely manner and it’s running great.

Oct 07, 2024

Very quick service.

Oct 07, 2024

We have been coming here for oil changes for years-mostly because I don’t like to shop around and I can walk to the nearby park. A while ago they quoted me for brakes and it was significantly cheaper at Les Schwab with the same warranty. It made me think that their skyrocketing prices for oil changes might not be market driven. Well I still went there again. It seems like they get your vehicle done a lot faster if you stay in the shop. I stayed this last time. They were chatting loudly as a group in the shop and at one point one of their friends rolled up on a motorcycle and reved the engine extremely loudly. The customer service area is completely filthy. The walls, floor, toilet seat-everything has a layer of grease on it. I cringed at how gross the tote full of toys must be as it does not look like anyone ever wipes things down. In the end they failed to even write a new oil change reminder tag. And almost charged me for a full synthetic oil change even though I have never had that done (it was caught before they put oil in as they were quoting me for another service). I worry about whether I am getting the services that I am paying for and can’t trust that I can get other services done at Meineke without shopping around first.

Oct 07, 2024

Wonderful customer service! Probably the best customer service and also the quickest I have received at the mechanics in a long time! I had an issue draining my battery over the course of 2 years, and after 4 different mechanic shops and 3 battery replacements the mechanics at Meineke figured out that I had an aftermarket remote starter that was short circuiting and draining my battery. After fixing this my battery was damaged later on and they replaced it and did a full diagnostic work up to ensure that the parasitic drain was taken care of. Both managers, Jared and Greg were great. I would recommend their quick and friendly service to anyone!

Sep 07, 2024

I took my vehicle in for an oil change and tire rotation. The staff were friendly and efficient. There was no pressure to add a bunch of additional services as some places do. They called when the job was done and the price was very affordable!

Sep 07, 2024

I took the van in because it was stalling out. They said they couldn’t find anything wrong with it. It stalled out the day after I drove it him.

Sep 07, 2024

Jared and the rest of the staff were extremely helpful

Sep 07, 2024

Straight to the point with what was wrong with my vehicle. Ensuring that I didn’t overspend and ensuring I pay for what would benefit my vehicle. Friendly service, would recommend

Sep 07, 2024

These guys rock! Honest and knowledgeable. They did a thorough inspection of my truck and showed me exactly what was going on. They are my auto shop from now on!!!

Sep 07, 2024

We ran into a significant issue brought on by another dealership and the creative workmanship that these bloakes provided to relieve the issues and get the job done was imperial at the least, freaking 10/10 for all around amazing service, meinike for the 🏆

Sep 07, 2024

Went in for an oil change and they found that the engine mount was missing. They let me know, ordered the part and had the appointment booked for the following day. Everything was quick and easy and the service was friendly and professional. No where else I go for an oil change!

Sep 07, 2024

Went in for an oil change and tire rotation. Service was good staff was friendly I'll definitely go back for my next oil change. Price was good and they didn't try to upsell service.

Aug 07, 2024

I had a flat tire on the freeway and was towed to this establishment. They checked out my car for me, offered to fix the flat or put on my spare. The environment was friendly and I in no way felt they were going to try and take advantage of me. Overall a very positive group of gentlemen, took care of my car quickly and sent me on my way. If I lived closer I'd trust them with my car maintenance and care.

Aug 07, 2024

I've been here before and the service was excellent ! I’ve been consistently coming here for two year. It’s my go to automotive shop. Always great with great prices