Meineke Car Care Center

Nov 24, 2024

If you value your vehicle, or depend on it for your quality of life. Choose another location

Nov 20, 2024

Great communication and great service.

Nov 13, 2024

Awesome service

Nov 06, 2024

Came in for an oil change and they said they found a bad radiator. I said okay no problem, let's get the work done. However, after I picked it up, I had to take it back a total of 2 different times because during the process of my radiator being fixed, I guess they messed up my ac compressor, and when I took it back to get that done they messed up my radiator hose, it was sliced and the fluid was spraying all over my belts. So now I still need to get my belts replaced and I'm 1200 down the drain. They did not charge me for the 2nd two things, because they said it happened on their watch and they'd fix it for free. So that's a good thing they did. Only thing they offer is great customer service, people are very friendly there, I will give them that and the guy at the front desk gave me a discount on my headlight on the final time I picked my car up because they did it for me but I didn't have the full amount and he cut me some slack. So, weigh your options, people🤷🏽‍♀️

Nov 06, 2024

Came in to get oil change and they’ve found a leak in two of my hoses and cracked serpentine belt. They fixed, fair price and good work.

Oct 27, 2024

Aaron the service tech very nice. Went in for brake check, found not needed at this time. but went ahead with an oil change. I am happy with their service and would definitely recommend!

Oct 27, 2024

Daniel quoted a good price to replace a starter for my 2006 toyota tundra. The starter has a good warranty worth the price

Oct 27, 2024

Explain everything that needed to be done.

Oct 27, 2024

First time to take any car to them. Other places I called did not carry the Freon I needed. After they diagnosed a blown condenser and it was fixed we were very pleased with the work done. Showed us pictures and we go back in a week to recheck the car. It was a good experience

Oct 27, 2024

Great work on my fiancée's older vehicle. I can always count on their honesty with me. Would never hesitate to recommend them

Oct 27, 2024

I needed a new muffler system on my truck. These people did a great job in a timely manner. I had no issues. They allowed me to inspect it before I left their place and I was completely satisfied. Thank you guys!

Oct 27, 2024

I originally found this store as my car was literally dying in the street on me, and they were the nearest decent rated store who answered their phone. That time, they treated me well even as I was visibly stressed when I first went to them. I live on fixed income due to some major medical issues and so usually would shop around but they made things easy and so I came out of pocket for an expense I didn’t plan for, and they were great in understanding as well as communication and the repair itself. Upon needing to warranty out their part some time later, I was met with a two man team, one of whom had been part of who helped out before, but also, a ton of miscommunication about time, price, and a general “I could care less” attitude after I impressed upon him that the feeling I was getting was that I was being nickeled and dimed and was already out of pocket for a rental and now extended rental so could I get 1. them to figure out allll the stuff I’d need and 2. a firm timeframe, because my health didn’t need the stress of uncertainty when originally when I dropped it I was told “yes it’s our part we’ll be happy to honor our warranty”. Rather than advocating for myself I could have been that angry/curses them out customer, OR the victim who gets blamey and cuts communication only to toe my car elsewhere at that point. So to be met with apathy, when what I had expected to be free replacement out of my pocket plus cost of an oil change turned into $1500+ piece by piece and over days’ of time from initial estimate? Yes, I expect better service, so will be taking my car elsewhere, even if it means to maintain that history of relationship for the basics (oil, tires, etc) costs me more. You really do get what you pay for I guess.

Sep 27, 2024

Compliments to Daniel, and his staff on the integrity and honesty of this Meineke franchisee! A month ago there had been a repair on my vehicle. Now I feared another repair was needed to address an oil leak. The staff at Meineke, carefully and tediously inspected the problem, and discovered that the problem was due to a mistake in their earlier repair. It would have been so easy for them not to admit the true problem, and do a related repair, which I was willing to authorize; and then charge me full price for it, (perhaps even clandestinely fixing the real problem on the side). Instead, Daniel and his technicians carefully analyzed, and acknowledged the real problem, and corrected it, at no expense to me!! Again, it would have been a great temptation for some mechanics to have kept me in the dark, and charged me for a 2nd costly repair. I can only applaud Daniel and his staff for their thorough and honest service, and hope other customers will place their trust and vehicles into their competent hands.

Sep 27, 2024

Gentlemen were very helpful and polite

Sep 27, 2024

Great experience. Staff was friendly and very helpful.

Sep 27, 2024

My name is Grace and I Always have pleasant and excellent customer service with great explanation of my service rendered…..they go above and beyond to help me understand what, why, and how everything works and may be resolved in the most efficient and affordable manner…..thank you for your exceptional service….

Aug 27, 2024

Great job guys!

Aug 27, 2024

I never give 5 stars because there is always room for improvement. Host & Techs were receptive and thorough at their skill. Listed and showed other areas of concern with my vehicle, no hassle or force in repairing the findings. Willing to work with the customer beyond my initial visit.

Aug 27, 2024

Inept

Aug 27, 2024

Long time customer. As usual excellent job.

Aug 27, 2024

Supra oil leak repaired. Workmanship was well done. I will return for further work as needed.

Aug 27, 2024

They explained all the work to be done and kept me informed of all the steps. Professional employees. I was also able to see the work they did before I left.

Aug 27, 2024

Great work again! These guys are miracle workers keeping my beloved ancient Equinox on the road!

Jul 27, 2024

Amazing customer service. Job was fair and work that was done correctly

Jul 27, 2024

Brought our car to Meineke on Nacogdoches road, to have some stuff taken care of oil change, air and cabin filters as well as wipers... And as always, they did a great job. And the manager was extremely helpful. Thanks guys!!! 😷😮😊👍

Jul 27, 2024

Buen servicio al cliente

Jul 27, 2024

Excellent inspection and gr8 customer service!

Jun 27, 2024

Absolutely great. In every aspect. Will be returning for future services.

Jun 27, 2024

I've been going here for years. Very satisfied with the service and maintenance of my vehicle. Great customer service .

Jun 27, 2024

It's expensive but they have financial options for you. Good service!

Jun 27, 2024

To Whom It May Concern: I was at Meineke on Nacogdoches Rd.on 06/07/24, I took my vehicle for manufacture -recommended services that day. I am very pleased with the customer service given by the Meineke staff and Robert, who I first spoke to and who helped get me started. The staff did a superb job with everything my vehicle needed o be done ( oil change, oil filter, cabin filter, and other required service's ). I will continue to do business with Meineke, and I want to say “Thank You” for the pleasant experience! Sincerely, Raymond