Meineke Car Care Center

Dec 03, 2024

Great service and quick.

Dec 03, 2024

I took my car here for the emissions test. The person at the desk was efficient, professional and personable. I had an appointment and was in and out in just a few minutes.

Dec 02, 2024

My “Check Engine” light came on Saturday afternoon, a day before I had to drive to Chicago. They got me in, checked out, fixed up and ready to go! Professional, knowledgeable and courteous! Thank you so much!!

Nov 30, 2024

Best crew I ever had the pleasure of doing business with.

Nov 30, 2024

Great service and expert mechanics. In and out, if you need state inspections

Nov 30, 2024

Very professional, did great job.

Nov 16, 2024

Alternator went out right across the street from the shop. Cold, rainy, not sure what to do. Called over to the shop, and they were extremely helpful. I had it towed over, and they had the issues diagnosed within a day. I am from out of town and have a mechanic that I usually deal with. Staff were extremely helpful in the logistics of getting the vehicle picked up offering whatever they could to make the process easier. Extremely pleased with the interactions throughout an otherwise frustrating and problematic situation.

Nov 09, 2024

I want to start off with understanding that we are only human and everybody makes mistakes.  But it can get more and more troublesome when mistakes keep adding up. I was a Meineke customer, I have been for the last 2 years when I came into trouble with my car. This was my final and last appointment that I will make with Meineke. My car has been there since October 28th to get the timing change replaced, along with 2 spark plugs and 2 coils since that is what it was diagnosed with, and I was told I would get it back by October 30th or the 31st. $340 worth of Uber trips later, to get to work and home and not get my car back until November 5th. Now, the bill for fixing the car was already expensive, let alone over $300 worth of Uber fare. Parts had to be ordered, which I can understand can take at least half a day to a day to get. Then, a part came in supposedly broken, and they didn't find this out until they needed it. So, another day to wait. Then they told me something is still wrong after the test had driven it. So, that means that we had to go back and see what they missed. And what happened was, they missed by a tooth for the timing change. The best explanation for a timing change is that it is a lot like a chain on a bike. If one tooth is loose, then the chain doesn't work, right? Well, that's kind of close to what the timing change is. Mistakes were made, and mistakes were fixed. By this time, I got my bill through their text messaging system. Me, thinking that my car was finally done (Friday, November 1st), I went to go get, only to receive a call from Mieneke within less than a hour of them closing, that something else was wrong. What was it this time, you ask? Well, the catalytic converter melted part of my car underneath the rear bumper. How they missed this after having it for a week in the air and after multiple inspections beats me. And you see, this is where it gets even more frustrating. Because last year, almost to date, Meineke was the one who replaced my catalytic converter and both oxygen sensors. The person I was talking to even mentioned why they gave me a particular catalytic converter and not a different one. What does that entail? Did they give me the wrong one? To me, it is a bit suspicious that I got this replaced just last year for it to start melting my car. I know that they didn't miss it, they found it VERY last minute before handing me my car back, but what IF they missed this. IF they gave me my car back without noticing. It is extremely possible that I could have died in a car accident or from my car erupting in fire. Becuase that is what could have happened if they missed it. What's happening now is $300 off and a future free oil change. Sure, it just barely covers my Uber fare. And yes, they did replace my catalytic converter for free due to their warrenty. But this total cost was well over $4k.The frustrations and ridiculous things that have happened are not worth the price they gave off to me. For me, my friends and family, and to anyone who will ask me, I would NOT suggest Meineke from any location. Everyone who knows what happens have already been telling their friends, family, and coworkers who not to go to. And I, for one, will not be using that free oil change.

Nov 09, 2024

Knowledgeable, prompt service. In and out quickly. Very nice staff! Recommend to ALL!

Nov 09, 2024

Wonderful Experience with all of the Staff including Nicole! I appreciate the knowledgeable information and service provided

Nov 07, 2024

Got my inspection done like that, when it desperately needed done.

Nov 07, 2024

Great service! Everyone was super nice and helpful. Thanks for taking care of my car

Nov 07, 2024

No issues. Best deal around!

Nov 07, 2024

Staff was friendly and fast! Will return!

Nov 07, 2024

Unless you are here for basic services like brakes and oil changes. DO NOT SHOP HERE! I could type a book of the headache and financial losses from my experience with this shop! IT IS HIGHLY RECOMMENDED TO SHOP SOMEWHERE ELSE. BY DOING SO YOU WILL SAVE lots of $$$ and receive PROFESSIONAL / QUALITY REPAIRS.

Nov 07, 2024

Excellent customer service. I’m very happy with the service I received

Nov 07, 2024

Gave me the wheel alignment same afternoon I asked for it

Nov 07, 2024

Great service

Nov 07, 2024

Make an appointment was EZ and I had a $10 coupon off in the oil change the young lady the manager there is wonderful very friendly good price good work 👍

Nov 07, 2024

Short wait and friendly service.

Nov 07, 2024

The manager was very helpful and just a joy to work with! I will be bringing all my vehicles here from now on.

Nov 07, 2024

You guys did an awesome job at fixing my vehicle in a timely manner. I dropped my car off one morning, an the next day, it was ready. I'm one happy customer. Great job guys.

Oct 06, 2024

Lovely energy from the mechanics and manager. Very helpful and informative. I'll be back

Oct 06, 2024

Meine got a great deal with the team at the shop on Lemay Ferry Rd. The service was perfect 👌

Oct 06, 2024

Needed a state inspection. They got me in same day and was done within 20 minutes. Polite, helpful and great service. Will come back in the future.

Oct 06, 2024

Super easy quick and friendly!

Oct 06, 2024

The manager Nikole was very helpful and kind. Her technician Matt was working very hard and with a smile. Definitely will be back.

Oct 06, 2024

Went here for safety and emissions inspections. From the start, Nicole did a fantastic job as the voice of the business on the phone. She was professional, friendly, flexible with scheduling, and patient with all my questions. My appointment was completed in a timely manner, and both Nicole and Cassy (spelling?) (the technician who inspected my car) were professional and friendly. Highly recommend this location for your inspections!

Oct 06, 2024

Awesome experience, great service and very knowledgeable GM Nicole vein! Thank you Meineke!

Oct 06, 2024

If you're anywhere near the south county area, this is the place you want to go for brakes and an oil change. They do much more, but I can only speak for the services I've received. The manager, Nicole, is fantastic. Her and the mechanic, Keith, stayed after hours to make sure I had my vehicle ready for work that night. The customer service is superb, and the prices are very competitive. I will absolutely be back. *** I had to come back and edit this review, I happened to be at the store the day that the reviewer "Paula" came into the shop. I read her review and I have to say I saw things very differently. Paula was being rude and horrible to the staff at this location. As she was leaving, she threw handfuls of trash onto the parking lot for Nicole and her crew to pick up. I just had to clarify the truth of what happened that day.

Oct 06, 2024

Very fast turn around.

Oct 06, 2024

Very good and fast

Oct 06, 2024

Very helpful and responsive. Easy appointment setting and communications throughout the repair. Will definitely use them again.