Meineke Car Care Center

Dec 02, 2024

They do a great job and they are very professional

Dec 01, 2024

Good job. It was a large job to put in my headlight, but they did what they needed and finished the job while I waited. It wasn't cheap, but it was necessary. Thank you, Meineke.

Nov 30, 2024

Highly recommend​!! They are honest and professional. I have been going to this Meineke shop for over a year. They always have my best interests in mind, not overcharge me for unnecessary repairs being a female and a senior.

Nov 28, 2024

Great experience! I came here because I had a coupon and my Carvana Care plan is honored here and I was not disappointed by the professionality and the easing of my worries when it came to some automotive concerns. Will definitely return whenever in need of assistance my plan covers.

Nov 05, 2024

Excellent service will definitely go back.

Nov 05, 2024

Great experience, employees were very professional and helpful. Went above and beyond.

Nov 05, 2024

Paid $300 to get rear view mirror fixed. Job failed. No reimbursement issued. They’re not as reliable as I expected.

Nov 05, 2024

This place is a SCAM. The quoted me 7K worth of work that should’ve really only been like 2.5k worth of work. I got RAPED for putting in a new transponder and getting a new key had to pay $500 just to find out some bullshit. They hit me with MULTIPLE CHARGES that didn’t make sense, I’ll give you a few examples! they tried to charge me 1210 for a new serpentine belt. I look up the part at the dealer and it was only 60 then when I asked another mechanic how long does it take to replace the belt, he said 30 min!! There no way in hell that it should added up to 1210!!! Another example the tried to charge me 522 to replace my upper and lower radiator hoses, looked up the part at the dealer the hoses were only 80-100 bucks. But that’s not even the scam they put an ADDITIONAL CHARGE of 145 to replace the fluid in my system. They basically double charged me for something they would have to do anyway when they replaced the hoses. These mechanic are full of horse shit. *** UPDATE***** 10/17 It’s been almost 2 WEEKS since this happened, and guess what? My car STILL ISNT FIXED. I PAID $500 for them to fix my key fob and my key STILL DOESNT WORK. All the manager can tell me is he’s sorry and he’s gonna get it fixed. HES BEEN SAYING THAT FOR 2 WEEKS NOW. DO NOT TAKE YOUR CAR TO THIS SHOP, and I will be reporting them to the attorney general, silver rock and whoever else they have contracts with because THESE PEOPLE HAVE NO IDEA WHAT THEY ARE DOING.

Nov 05, 2024

Very friendly and clear and issues and work that needed to be done. I will be a return customer

Nov 05, 2024

horrible ill never be back wish i could leave a zero

Oct 05, 2024

First off, took an hour and a half or more to do an oil change, I initially stated that’s all I was there for, staff was very rude and confrontational when I stated I had a prepaid coupon for the oil change. Management stated they would “see if it applied at their location” (even though I had already made 100% sure that it applied at all their locations) and if not they would charge me full price. It’s an extremely common coupon I’ve used at several locations and have never had an issue. Seemed extremely shady and I had stated I shouldn’t have to pay full price because we had already paid online for the discounted rate and that’s what I expected. Management stated “then we just won’t do the oil change if it doesn’t apply”. They reluctantly applied the coupon I had paid for seemingly and management sounded very irritated with the man at the counter after he had applied the paid coupon. Secondly, they tried several times after I made clear we are getting rid of the vehicle soon to upsell more servicing after so called “inspection” was done, even after I had declined all their recommendations on the work order they had sent me, they tried to tell me servicing that I had just gotten done last month by another company needed to be done “immediately”. They persisted even after me stating I had gotten certain servicing done recently. Even if I needed servicing done, with the initial experience with the staff, I wouldn’t have moved forward at this location. I don’t even feel confident that the oil change was even done. Seemed very shady sales wise, and no one looked like they enjoyed working there. Overall pretty bad and awkward experience. Wouldn’t recommend this location.

Oct 05, 2024

Great and quick service. Would recommend going here!

Oct 05, 2024

Have gone down hill quick!!!! Payed for a coolant flush "FLUSH" !!!! I checked it after it was done, and all the tech did was drain the radiator? A flush means you FLUSH the entire system!!! And they scratched drivers door with the lift arm!!! WON'T be going back and I've warned my friends and family. Beware!!! OH and now the manager or owner is calling and harassing me questioning my review!!! I told him if your guys knew what they were doing he wouldn't have this problem. Said he was going to check the video and get back to me in a couple of days and it's been 3 weeks and nothing. Not that I expect him to contact me but i hope he does check the video,he'll find out that what I said is true. Yeah, never got back to me about anything!!!

Oct 05, 2024

We had purchased a coupon for an oil change on Groupon, the guy was initially very hesitant on honoring this deal. While my fiancée was waiting for the oil change the manager was consistently talking crap to his employee about us using Groupon, how they aren't making much, try to upsell this guy etc. While I get all of this may be normal, you do not do that when the customer is right there. Along with the high wait time, overall, it was a very unprofessional and awkward experience. We will definitely not be back. I don't even feel confident that they did our oil change at this point.

Sep 05, 2024

Excellent professional courteous service.

Sep 05, 2024

Good work, decent prices, good service. They are quick and clever, able to McGuiver when necessary.

Sep 05, 2024

Had a really great experience with this shop (Broadway & Kolb location). Staff were very friendly and thorough with explanation of repairs. Got two maintenance issues resolved within the same day, and it was relatively within range of my budget. Would recommend going.

Sep 05, 2024

If I could give them 0 stars I would. WOULD NOT TRUST THIS COMPANY OR LOCATION. A family member of mine went in for some work done on their vehicle, long story short they told them it would be a certain price but when they returned later that same day to pick it up they brought up a totally different amount and refused to let the car go until some sort of payment was made. I fully believe they intentionally took advantage of this customer because of their age, therefore ending up having to sign up and agree to a payment plan. Employee’s name was ANGELO and when called to report this to the supervisor he was very rude and unwelcoming. Almost implying I was lying and said there was absolutely nothing they could do about it anymore. 0/10 would not recommend. Very bad business. I have went forward with corporate and have yet to receive any action done.

Sep 05, 2024

I’ve been bringing my car to this Meineke for 5 years. Great service every time. Very thorough with diagnostic and explaining priorities. Thanks guys!

Sep 05, 2024

Overall a great experience. They were upfront and honest about work that needed to be done and expenses. I also have a warranty on my vehicle and they went above and beyond to contact them about coverage.

Sep 05, 2024

They service our fleet amazingly. Customer service is excellent and they are very prompt and professional. Adam is a great manager who makes sure to communicate all issues and solutions.

Sep 05, 2024

Took my car in for an ac check, and the everyone there were so nice and kept me updated what was going on

Sep 05, 2024

Another great experience!

Aug 05, 2024

Always very nice and good service

Aug 05, 2024

Did a Great Job on my car, work with me about the prices better than break max and more affordable than break max

Aug 05, 2024

Great customer service and honored my coupon. My car runs great and they didn't try and up sell other services

Aug 05, 2024

I am really impressed by technicians who work there

Aug 05, 2024

I gave a one star because I arrived to the establishment at the time I scheduled the appointment for an oil change. I waited at the counter for 10 minutes and didn't receive any greeting or acknowledgement that I was there. I believe the man in the front office was watching training videos but I ended up leaving as this wasn't a great first impression.

Aug 05, 2024

Just a little overpriced on services

Aug 05, 2024

The oil change was done perfectly by using the oil I expected and complete with a Date and Mileage reminder above the dash. There was minimal delay for getting the right oil filter. The expected time frame for completion was one hour. I was waiting and the timing fit in for my next several errands. In the meantime, I was presented with a list of recommendations for more work on my vehicle in the form of a printed page and an email message. The total cost would be just over $2,000. I agreed to the installation of a new battery and was told the battery would be delivered in 30 - 40 minutes. An hour later when I requested the status of the delivery, I was told it was delivered and it is being installed. I asked to see the battery and was shown the old battery and the installation in progress. I was frustrated while the owner acted as though the customer service I received was wonderful. After I paid the bill, I was brushed off while the owner greeted incoming customers and those waiting.

Aug 05, 2024

They were great! Friendly, knowledgeable, and fast. They took good care of my car and kept me updated continuously! - Highly recommend and will be going back! 👍🏻😁

Aug 05, 2024

Very informative, looking out for the customer

Aug 05, 2024

Very pleasant experience. Very professional staff

Jul 05, 2024

I’m sure it was just an off day but I scheduled an appointment around 10am online for 1:00, right as I’m pulling in for my appointment I get a call that they don’t have room for 1 and to come back at 2. A call to let me know at least a hour before would have been nice and not 2 minutes before my scheduled appointment time. I then had to drive all the way home (I live 15 minutes away) and come back at 2. While I was waiting staff would come in sounding angry and cursing. Like I said it was probably just a bad day but I did not have a great experience.

Jul 05, 2024

Oil change seemed ok. I did not appreciate the enormous upsell attempt.