Memorial Drive Tire & Auto

Jul 27, 2024

I used Memorial Drive Tire & Auto for a state inspection and David & team provided stellar service! Post- hurricane, I've been to 4 area shops including the nearby Valvoline, Jiffy Lube and Take5, all were unable to assist due to power, internet or the inspector not being on duty. Memorial Drive Tire shared that their internet was down after the storm and so I'd anticipate a few delays but they were still able to accommodate me. I also observed them and their technicians triaging problems with other customers and they've gained a customer for life!

Dec 27, 2023

I've been bringing my older car here for repair for over 3 years. Its the ONLY place I come to now, cause I trust these guys. They know me and the car and always treat me fair. I even bring my car in for oil changes, since they do a little extra checking on the car as a whole.

Nov 27, 2023

Been coming here for 10+ years. Honest family business.

Nov 27, 2023

David and Ray do a great job. I take all my vehicles here. They are honest and transparent, which is a great quality in a mechanic shop. I have never had an issue with the repairs or maintenance. I recommend this shop to everyone in the neighborhood.

Nov 27, 2023

Definitely sketchy. The price I was initially told and the price I paid were $100 different. I felt like I was fishing for information. Could absolutely just have been transparent so I didn’t have to ask so many questions. Its cheaper to just have the GoodYear mobile van come to your house and less of a hassle. If you do not want to pay $340 for ONE TIRE steer clear. Edit: No written estimate was provided. The employees here spoke to my girlfriend like she was not intelligent. There continues to be the issues of “we said this” “we discussed this” there was no discussion. The staff continuing to claim there was one is rude and condescending. If the price had been transparent I can assure you we would have found a better shop over the weekend. Feel free to watch any footage your shop may have of the employee client conversation. I assure you there will be no mention what you claim. Nor did my girlfriend leave your shop Friday with anything in writing. Also the tire was inflated to 60 rather then the suggested 35. Do better.

Nov 27, 2023

For years this location has been honest and never pushy about selling something you really don't need! The whole atmosphere was pleasant!

Nov 27, 2023

Great people and reasonable prices. I have been a customer for 16 years.

Nov 27, 2023

I love this place! Great service always!

Nov 27, 2023

I took my car to Goodyear Memorial Drive Tire and Auto for an alignment. I explained the issue that I was having and that I wanted the spare tire put on in place of the unevenly worn tire on the drivers-side front. They gave me a lift home (which I appreciated) and after about three hours of waiting I gave them a call to check on the status of the car. They said "Yes, the car is ready" to which I replied "Well, no one gave me a call, I’ll be there in a few minutes..." Once I arrived, I paid for the work and they handed me the keys and my wheel lock, they didn’t tell me about anything that they found or offer me a print out of the adjustments to the alignment, I had to ask for it. Then I asked if the spare tire had been put on in place of the worn tire and the response was "Yes". I went to the car and opened the trunk to check that spare had been installed as promised – it had not. I've repeatedly given this shop a chance because they are convenient to my home and each time I have been disappointed. Convenient or not, I won't be back.

Nov 27, 2023

Thank you for your help with tires

Nov 27, 2022

Friendly service and better prices than anyone else in the area

Nov 27, 2022

Great service. Quick and fair priced.

Nov 27, 2022

I went there for a state inspection and didn't wait long. Customer service lacking points they are very to the point and no personality.

Nov 27, 2022

I wish I could give this place zero stars. I bought a tire from them 5 months ago and the tire went flat. No holes, screws, or nails were found. Instead of looking at the tire they wanted me to buy a new one for $212. That’s too high for ONE tire. Also, the guy at the front was a total jerk and super unprofessional. Don’t waste your time! I recommend LA Union Tires.

Nov 27, 2022

Nice folks who do good work but are more expensive than others in the area.

Nov 27, 2022

These people are not here for customers!!!😡

Nov 27, 2021

Fair prices, great communication & fast service replacing my tires with new Goodyears

Nov 27, 2021

I took my car for a tire change and everyone was really good, they showed me the issue on my tire, what needed to be done and even understood when I couldn't get my car the same day due to work schedule. I will definitely go back when needed.

Nov 27, 2021

Wife took a tire here for a repair with a screw stuck clearly in the "repairable area" of the tire. They said they couldn't repair it because the screw was in the shoulder (it wasn't). Wanted us to buy a new tire instead. Argued with the rude attendant over the phone who said they would not repair it. Took it to discount tire and they repaired it without issue and, to my surprise, for free. It's clear to me these guys were trying to take advantage of my wife.

Nov 27, 2021

All I needed was a state inspection, but I was treated very politely and the inspection was done immediately. The lounge area is clean with comfortable chairs and current magazines. This was much nicer than many other places I've been for service.

Nov 27, 2021

Brought my SUV in to replace the starter and have a motor mount installed. After a week my SUV was returned to me with a power steering issue. Now they want to charge me another 600 dollars to "fix" an issue that was not the original problem. First and last time I will come here and not recommend them to anyone.

Nov 27, 2020

I came here because my AC was acting up and they were so kind and helpful. They explained everything to me in detail and gave me a reasonable price. They even picked me up at my place to come and bring me back to my car once it was ready. Overall very friendly staff and great mechanics. I would and will definitely be coming here again!

Nov 27, 2020

I used to take my beloved '98 Tahoe there for years (always great service and expert repairs). Have a newer car now and they still perform with A+++ service and integrity. David super helpful in assessing problems with the tech's and obtaining estimate costs. Fast, courteous, ethical. Highly recommend this woman-owned business :-) #SHOPLOCAL

Nov 27, 2020

The owners Nancy, Linda, and David are incredibly down to earth and a pleasure to interact with. The staff is very knowledgeable and patient in explaining in detail what is going on with your car. This is my go-to place for oil changes, state inspections, and overall car servicing. I am very happy with their overall service!

Nov 27, 2020

Very good customer service. Doug was very helpful and professional.

Nov 27, 2019

Go see Doug! He'll do you right! Has taken care of our cars for decades!

Nov 27, 2019

Good service. They are making Free tire inspection and making tire pressure

Nov 27, 2019

Got TX license renewal inspection, done quickly and professionally.

Nov 27, 2019

The best auto repair service I have ever had!!! They really helped me out with the work that all needed to be done on my vehicle! Their customer service was remarkable, along with the time it took to order parts and labor being done! Doug is so nice and very very honest which I really respect! My mother will be coming here as well, now this will be our new auto repair shop! Thank you guys so much I appreciate everything you guys did for me!

Nov 27, 2019

They answered my questions very thoroughly.

Nov 27, 2019

Very prompt and efficient service for my vehicle inspection. 5 Stars, thanks.