Metro Car Care Tire Pros

Dec 03, 2024

Horrible customer service

Nov 07, 2024

I wish to express my sincere gratitude for Tony’s excellent service!!!! He was the best! Thank you!!!!

Nov 07, 2024

Kirk does an amazing job, is very helpful and gives a very fair price. I was very impressed and will definitely go back!

Nov 07, 2024

The team there is knowledgeable, honest, and great pricing! Highly recommended!!!

Nov 07, 2024

Trustworthy

Sep 07, 2024

A lovely place to grab a coffee if you are having your oil changed or tire work done next-door. And they have dog treats. :)

May 07, 2024

Had a brake light and vsa pop on my dash so I brought my car in before I headed on a cross country road trip. Was told it was a faulty sensor and got that replaced for $250 only to have the same lights pop back on less than a week after taking it in. Turns out, the cars brake fluid was leaking all over which damaged the rotors and calipers which meant I Had to fully replace the brakes for the second time in 2 years, coming in at around 1300 for the complete work. Everyone was civil but my major issue I spent 250 for a part that wasnt the issue in the first place, and on top of that I was told my car was good (for a 2000 mile trip nonetheless) to go when in reality my brakes were completly shot and I would have almost certainly been in an accident if my lights had waited a couple days to come back on.

May 07, 2024

Honest.

May 07, 2024

Metro Car Care is a perfect example of how to run a small business. It is ran with integrity, knowledge and Kurt and his team are very professional. Small businesses like this are essential vertebrae in the community and Kurt's shop is a gem. You can trust this shop to be straight forward with their recommendations of what your vehicle needs and no aggressive upsells. I have had a Tahoe and two Lexus vehicles serviced there in the last three or four years and have been completely satisfied and strongly recommend and trust them to people I care about. Just refreshing. Shout out to Phil as well.

May 07, 2024

Very honest folks. GOOD MECHANIC WORK

Apr 07, 2024

I'm fairly new to Portland and fortunately haven't needed a mechanic until recently. I found a major leak in my 2021 Jeep Cherokee and Metro Auto Care just happened to be the closest shop near me at the time. Kirk the owner quickly diagnosed the problem which would require all my hoses to be replaced along with some other work that needed to be done. Kirk was told that it would likely take up to two months in order to obtain some of the replacement parts. He didn't like that answer and used his connections to obtain them much faster. He also let me use one of his loaners at no charge while my Jeep was in the shop. I have never been offered that by any other mechanic and it ended up saving me a lot of money and heartache while it was being worked on. Kirk is a local to the area and has the respect of his neighbors and customers. He kept me updated throughout the process and there were no surprises when the bill came. The price he quoted me in the beginning is what I ended up paying when I picked it up even though the job required more work than what was originally anticipated. I am completely blown away by how well he treated me as a customer and if you take the time to read all their reviews you can tell that he treats everyone the same way. I'm not sure how I got so lucky to find Metro Auto Care but I'm so thankful I did.

Apr 07, 2024

Trustworthy mechanics that are always fair. Give good advice on keeping my cars running smoothly without upselling unnecessary repairs. Always there when I need them too!

Feb 07, 2024

It just occurred to me today, that I have never left a review for Metro Car Care! And they are one of my favorite small businesses around here! I am so, so appreciative of the service I have gotten here over the last 4 years. They have always been so professional, fair, and honest with me. When I first came to them I was under the impression from another business that my car needed to have something changed on it. Kirk looked at my car and then told me “well, I could change that out for you, but your car really doesn’t need it and I would just be wasting your money! So I don’t recommend that!” They totally could have taken advantage of me if they had wanted to. I have always felt like any repairs were well explained to me, and the charges very reasonable. I have a 2006 Toyota Camry at 260K miles and they have been so helpful in keeping the car maintained and helping me sort through which repairs are actually needed to keep my old car running as long as possible without costing a ton. Thank you guys!

Jan 07, 2024

Outstanding service and stellar communication. If you are looking for an alternative to the dealership repair shop then check Metro Car Care.

Jan 07, 2024

Said I needed new brakes, new belts, replace bearings, new CV joint. Almost 3K for the work estimate. I got another shop to give me a second opinion. Thankfully. Brakes are in absolutely perfect working order and the belts are fine, no cracks or need to replace. Good original bearings still working fine, no need to replace with lesser quality ones they make now. I also asked them to look at a tire that was losing air. They told me it was sidewall damage. No that was not causing the leak. There was a nail lodged in the tread. Right there in the middle of the tire. They couldn’t take a minute to look at the tire? I’m really disappointed with Metro because I’ve used them many times. I’m glad I didn’t spend thousands of bucks on an older car. I have very limited income and it would have hurt me a lot to pay this, esp for unnecessary services. To reply to your question, it’s your shop. I talked to you. My car is a 2001 CRV Honda.

Dec 07, 2023

Exceptional customer service. I had Metro Car Care Tire Pros do a lot of work on my car and it drives 100x better now. Have patience and they will take very good care of your vehicle, and they could even save you money too.

Dec 07, 2023

Kirk has been part of the local community for 25 years. He and his team do a great job. They are to be trusted.

Dec 07, 2023

Ladies if you are looking for trustworthy mechanic this is it!

Dec 07, 2023

Metro Car Care is my go-to. The staff is honest, they clearly explain what their findings are, and their advice and performance has been outstanding. We've taken older cars and newer cars to them. It just comes down to trusting them.

Dec 07, 2023

These guys are the best!

Dec 07, 2023

We have been using Metro for auto service for several years and have always been happy with them. Kirk has a great crew!

Dec 07, 2023

What can I say I’ve been coming for years and Kirk the owner is always helpful but today surprised me. Just needed a change over to winter tires but it was freezing they will if they can sometimes drive you home within reason; instead he let me use a work car to drive myself. I am only a mile away. Kirk and the service team has just been great and if you are looking for a local service shop look no further. Metro does great work BTW.

Dec 07, 2023

Had an excellent experience with Phil at Metro Car Care. I took my camaro in because I suspected the rear differential was going out, and the right rear tire pressure sensor would not turn off. I'd also added a note asking them to check a vibration/rattle in the front that has been happening for year. (I'd take it to Chevy multiple times and they could not figure it out and I was eventually told to bring it back when something actually broke). The guys at Metro Car Care confirmed the rear differential, figured out the issue with the tire pressure sensor, AND also figured out the front end vibration/rattle (it's the engine mount dampener is going bad). The downside is that they don't have ability to fix the rear differential, and said they didn't feel comfortable doing the engine mount dampener. I was recommended to go to a transmission shop for those things, and Phil even went as far as to call ahead to make sure that transmission place could do the work. It's rare to find a shop that won't take advantage of you, especially if you're a woman. I will absolutely be taking my car back to them for any needed repairs.

Dec 07, 2023

I can not say enough nice things about how friendly and helpful everyone has been at Metro car care. They have gone out of their way to be helpful and fix problems quickly. They will always be my first stop when my car needs repairs.

Dec 07, 2022

Everyone at Metro Care Car are amazing! They are so nice and very helpful with everything. I came in with an issue I stated that I brought to another place and they checked it out. They confirmed the issue and quoted me $700 less than the other place! Wow! Highly recommended!

Dec 07, 2022

I came in with radiator issues around noon and met with Phil. He took a look at it and said he could have it fixed by 5. He gave me a call at 3 to tell me he had finished. I initially was expecting it to take all day. He exceeded my expectations. The car runs significantly better than it did and im very appreciative of the professional and understanding attitude that he had.

Dec 07, 2022

I have nothing but wonderful things to say about everyone I’ve interacted with here. They are friendly, professional and honest. As a woman who knows nothing about cars I never feel like I’m talked down to which has been my experience elsewhere. I recommend them to everyone I know.

Dec 07, 2022

Kirk the owner helped me find the right tires for my truck. I tow a trailer and also head to the mountains for fun often and wanted a 10 ply tire with lots of grip for snow. Kirk directed me to the perfect set. I am very pleased with the interaction and work provided by Metro Car care. I also have used them in the past for repairs on my company vans. Always a great experience. Kirk and the team are always very communicative during the process. I strongly recommend them for your vehicle tire replacement and repairs.

Dec 07, 2022

Kirk, the owner, is a gem. We’ve been trusting his service and support for decades. His team is always respectful and good at communication. If something goes wrong and it’s their responsibility, Kirk takes care of it $$$ 👍🏼

Dec 07, 2022

The best

Dec 07, 2022

What's hot: they know how to diagnose and fix a car. What's not: they have a pretty hefty mark-up on parts.

Dec 07, 2022

Fantastic place for all services! Professional, honest, timely, great communication, friendly and helpful staff. Highly recommend!!

Dec 07, 2022

Had the team rotate the tires I bought a few months ago. Easy to schedule and good service

Dec 07, 2022

Kirk runs a great shop. Second to none.

Dec 07, 2022

Well, the check engine light came on in my car and if you're reading this chance are you are in the same boat and you're looking for someone near you that will take care of your car and charge you a fair price. Heck, you even may have just moved nearby and your looking for "the one", the elusive mechanic who understands the cost of car troubles and would rather take care of you as a customer than make a quick buck. If that's what you want, that's what you've just found. Metro Car Care Tire Pros was able to get me in the same week and took care of my problem within a few hours. I was expecting to leave my car there for a day or two as it was Friday, but they knocked it out no problem and the charge was fair. They came recommend to me by a close friend, and here I am to do the same for you. If you need a good mechanic, take it here. They'll treat you right, fix your car, and wont over charge you. I mean, what more can you ask for?