Midas

Nov 20, 2024

Update on previous review of these shysters. They drove my son’s car on the toll roads. He just got the bill. These people suck.

Nov 13, 2024

My son took his car in. They replaced the crank sensor and recommended new front tie rods and struts. The car broke down as soon as he drove it off the lot. Same problem. He took it back. They had it 5 more days, took it to Kyle TX to someone more knowledgeable than the mechanics at Austin location. Said that they didn’t know what was wrong. He took it to another mechanic. The sensor Midas put in was bad. Midas apparently didn’t check that the second time around. They fixed the car and checked the tie rods and struts. Said they were in perfect condition. Midas had also replaced the manifold gasket. The new mechanic said that there was no reason to do that. Midas cost $1034 plus 8 days rental car. Darrius is the name of the Midas “mechanic”. Complaint filed with attorney general and BBB. AG office gave a phone number for a group of lawyers to call. He did try and get Midas to make this right. They declined.

Nov 06, 2024

Thank you for the very fast and friendly service

Oct 27, 2024

Awful place. They messed my car up after I took it in for an oil change. They are the worst to try and talk to as well. Do not trust this place and do not go! Absolute worst place ever!!!

Oct 27, 2024

Darius and Terry took care of me and went above and beyond to make sure my car was good to go for a road trip the next day.

Oct 27, 2024

Fantastic place, expert repair and great prices

Oct 27, 2024

Fantastic service and staff! Helped get my tires back in safe driving order! Highly recommend. S/O to Jay for being the MVP!

Oct 27, 2024

Fast and friendly service. I am well pleased with Terry! I will be back again.

Oct 27, 2024

From the moment I walked in Terry was very friendly and helpful. Great customer service and took care of my vehicle right away. Service like this makes you feel welcomed and comfortable. Will definitely be back here for my vehicle needs.

Oct 27, 2024

Great service

Oct 27, 2024

Highly recommend speaking to Derrick (Rick) here. He’s not only helpful and clear when talking to you about your car he’s also a sweet and uplifting person to chat with about anything. He was extremely helpful when I needed to get my brakes and half shaft replaced. He was upfront about the cost and time it would take which made it super easy for me to wait until I had the money and a day off work to get it done! Not sure if they’re still doing it but when I got my oil changed they also gave me a credit for my next one to be free so definitely worth the price plus some if you just need an oil change. I didn’t catch the other gentleman’s name but he was also very helpful and nice to talk to! He was the man with designs in his hair, a nice watch and jewelry, and tattoos. Both of them really just made my day better!

Oct 27, 2024

Jae at Ben White was a tremendous help! Not only was he kind and professional, but also efficient and very knowledgeable! He earned himself a lifetime customer

Oct 27, 2024

Jae was fantastic in helping me fix the bulb for my bmw. More resourceful than most mechanics that tried to rob me.

Oct 27, 2024

Terri was very professional and knowledgeable

Oct 27, 2024

Terry and Jay were great! Fast and efficient

Oct 27, 2024

Terry was a great help. Will definitely come back.

Oct 27, 2024

Terry was a huge help!

Oct 27, 2024

Terry was incredibly helpful getting me in for an oil change. Very professional, quick, and a great person as well! Would highly recommend!

Oct 27, 2024

Terry was very helpful and did a great job with the car.

Oct 27, 2024

Terry was very helpful with giving me guidance on how to make the most out of my vehicle. Thanks for advice and oil change!

Oct 27, 2024

Terry was very helpful! Great service and my car drives great.

Oct 27, 2024

Thank you Terry and Darius! They were very helpful and I got in and out very fast.

Oct 27, 2024

These guys (Jay and Darrius) were great. Had a radiator hose come lose from a different shop and lost a lot of coolant. Fortunately I was just a couple blocks from these guys… they really saved the day by helping me with coolant and checking the clamp I reattached. Feeling lucky I had a issue with my car so close to them. Thanks again.

Oct 27, 2024

This location has always had amazing customer service. Today was no different. I highly recommend

Oct 27, 2024

Very Helpful!

Oct 27, 2024

Terry and Jay were super helpful and knowledgeable about my cars problems. My front, rear differential needed to be replaced from wear and tear, and came in, they found the part, and gave me a reasonable price. I was nervous as hell, but they showed me the problem, took pictures of it and got me scheduled for that day service. Picking it up the following day. Tremendous team you have at the Ben white location. Thank you for the service and quality of your mechanics.

Oct 27, 2024

Terry was so helpful throughout the whole process

Sep 27, 2024

After spending a whole 9 hours at another shop yesterday , I ended up stuck on the side of the highway right across from a Midas this morning . Called them up and Jerry squeezed me in and made it easy to get everything done. I have to mention that I'm not going anywhere else but back to The technician DUSTIN who professionally took care of my car and it runs just like when I first bought it . Thanks team Midas off Ben White for making this easy and professional !

Sep 27, 2024

I took a chance on this place from the reviews I saw here. I got my oil changed and they gave me a diagnostic of what I needed done. They didn't try to "sell" me anything and even offered me financing that was super affordable. Steve (or Steven?) Helped me and I'm happy to say I've found my new backup oil place, if not my top place. Whole staff is friendly, helpful and respectful. As a women and single mom I appreciate this location.

Sep 27, 2024

Quick, efficient and friendly service.

Sep 27, 2024

Shout out to Terry and Justin!

Sep 27, 2024

Terry and Dustin did an awesome speedy job

Sep 27, 2024

Terry and Steve were outstanding! I got friendly service and knowledgeable information. Plus, I paid less here than the "other" place. Midas is awesome. Ill be back with my camry next month! Thanks, Belinda