Midas

Nov 26, 2024

They broke down my underpan shield during oil change and did not install it back.

Nov 26, 2024

I had a good experience here. What I’m not okay with, is the fact that the employee at the front was clearly sick/exhausted and he told me that you guys still made him come in. That’s not cool, treat people better. I could care less if I had to wait longer because someone was sick, I’m not coming back to Midas because of this because if they can’t treat their employers right…imagine what else is going on.

Nov 26, 2024

Too busy not enough coverage. 2 and half hour wait on a Saturday so just left.

Nov 24, 2024

Had an appointment at 7:30 this morning. Service was terrible and waited without any communication from the manager until after 12:30. Mechanic brought me the keys, no manager or any other employees there to check me out. Finally another mechanic came in and, even though I could have walked out without payment, I asked to be checked out. The mechanic went to get the manager from the office. When he came out, it appeared as though he had been sleeping. Ridiculous.

Nov 24, 2024

Wait there for almost 20 minutes nobody was there to help me. So I left if that's they wait they treat people I won't risk leaving my car on their hands. 2 more people left. 11/23/24 12:19 pm.

Nov 13, 2024

Came in super last minute to get an oil change before I go out of town - they were able to fit me end at the end of the day and did so with such kindness! did a fantastic job, highly recommend

Nov 13, 2024

First time at this location, Taylor was a blessing!

Nov 06, 2024

Been coming here for a little over a year consistently for any repairs or preventative maintenance. Never not satisfied!

Nov 06, 2024

Great service, great oil change. Great price. Appreciate Midas in my hood!

Nov 06, 2024

If I could give them 0 stars I would! Do not take your car here. Came for an oil change that turned out my oil pan was broken took a month of waiting to get my car. Finally was ready to pick up and had to turn around for them to reattach my skid plate that they didn’t tighten because it was scraping while driving. I Decided to take it to Nissan dealership for another oil change after Midas “fixed it” just for them to tell me the part was broken in a different spot. When I called and asked Walker the manager where he bought the oil pan from which Nissan dealership so I could use the warranty he refused to give me any information, and acted extremely sketchy and defiant about giving me any information on where he bought the part after reassuring me it was a Nissan part. Come to find out that the part he bought my car was not a real Nissan branded oil pan so how much money he scammed is crazy (I was charged $1200 for part and labor). Broken part, aftermarket part, and now I just found out that these people cut my skid plate under my car in half to work on the oil pan now leaving me with no skid plate and oil pan that needs fixing. Walker refused to refund me my money so I will be reporting him and this Midas to corporate. Ridiculous! Do not take your car here just go to your car brand dealership it’s not that over priced at least the Nissan one isn’t, and I wish I would of done that then trust these people with a brand new vehicle.

Nov 06, 2024

Poor service , they are slow and rude people

Nov 06, 2024

Scam If I could give less then 1 star I would. It takes a lot for me to give a bad review. Was told that a bundle deal of brakes and rotors was 400$ front and back. He really made it sound like it was for both, but they got me for 400$ each 800$ total. Maybe they should explain to the customers what the total price is gonna be instead of leaving this grey area where your not technically lying. I couldn't afford it financially when the job was done, was told they can put the old rotors and brakes on for a extra labor cost. All I wanted to do was fix the squeaking noise my brakes were making they talked me into saying it was all 4 of my brakes and rotors. Then when that was all finished told me it was my wheel bearing. I drove off noticed my stud for my lug nut was missing. Drove back he told me I believe you I'll fix it tomorrow. I noticed my other lug nut wasn't even tightened on all the way, asked him if he could tighten it he said damn they told me they broke one stud for the lug nut, but they didn't tell me this other studs about to break too I can't tighten it all the way. Why wouldn't you tell the customer if you broke it. I'm honestly scared to even bring my car back there just to get that fixed for free. Only positive thing I can say is they discounted me 100$ I guess for my wheel bearing and stayed late to fix my car so I could go to work the next morning even though I gave them my car around 1. Update didn't even fix the problem my wheels still scrapping and ABS light won't turn off.

Nov 06, 2024

This Midas is the best. Very professional and friendly. Definitely recommend as I drive 30 minutes just to come here

Nov 06, 2024

WARNING DO NOT TRUST THIS LOCATION WITH RECOMMENDATIONS FOR SERVICES. I had purchased a Groupon for an alignment at this location. I went to drop the vehicle off and the gentleman tells me they will try to do the alignment… Im puzzled and ask what does he mean? He says if there is anything that needs to be serviced in order for him to perform the alignment he wont be able to do it until it is serviced. It was a bit weird they spoke in this manner so quickly but i brushed it off. The next day after about 9 hours being open, I didnt receive a call from them so i decided to call. The same person tells me the bolt on my tie rods are seized and I would need to get new tie rods to perform the alignment… I thought to myself this man is either incompetent or is trying to scam me. I decided to not opt for the recommended services and took it straight to a local competitor (Firestone). They performed the alignment with NO ISSUE. I asked if the tie rods were seized and they said nothing out of the ordinary. I would definitely look elsewhere for your vehicle services as this place either doesn't know what they are doing or is just being dishonest for financial gain.

Oct 30, 2024

Friendly, fast, fair, and communicative service!

Oct 30, 2024

The best place in Austin to get your vehicle serviced! With every visit being most pleasurable, satisfaction is guaranteed! Tyler is incredible and extremely helpful!!

Oct 27, 2024

Excellent service and good attitude

Oct 27, 2024

Great service and I definitely recommend Midas! I am a woman in my late 20’s with little to no knowledge of cars so going to an auto-shop I trust that will not try to price gouge me, or tell me something on my car needs repairs when it does not, is something that will make me into a loyal customer. I’ve gone to several Midas and each time the service is quick, and the employees are respectful and kind. I always do my research on average pricing and even will call around to other auto-shops for repairs on my car and Midas always comes lowest and is even willing to price match. Thank you for the great service and making me trust auto-shops!

Oct 27, 2024

Horrible. I had a sensor replaced at the Midas in Dallas. 4 weeks later the engine light came on again. When I went in to Austin location, to have it diagnosed, it was unclear that they intended to charge me another diagnostic charge of $178. The recommendation was to replace a different sensor. When I asked why the first sensor did not fix the situation, the associate became very irritated and told me to do it or pay the diagnostic bill and go somewhere else. They refused to give me my keys until I paid. Two other associates came out and surrounded me. Being afraid, I simply paid. It was horrible.

Oct 27, 2024

They did an amazing job. I got there about 30 minutes after they opened. They explained the different types of oil I could use for my particular make and model and the different costs associated. They changed my oil and had me in and out in 30 minutes.

Oct 27, 2024

Tyler is the best!!! Helpful and welcoming. I've been coming.to this location for about a year. Great experience.

Oct 27, 2024

Walker and the entire staff were AMAZING! I’ve never been to an autoshop where I’ve gotten exactly what I came for without being pushed 100 other things needed for my car lol. But, they DID NOT do that! They gave me exactly what I came for with NO HASSLE! And it took WAY LESS time than was expected! I’ll be back for my next oil change!

Sep 27, 2024

Excellent service from Terry and the crew. Terry was communicative, helpful, and informative. Will go back again for future vehicle maintenance. Thanks !

Sep 27, 2024

Fast and efficient

Sep 27, 2024

Had a great experience, Terry helped provide me with quotes and a timely service. Peter and Mike the technicians did a great job working on my truck, were super knowledgeable and helpful for future self maintenance. Had a carrier bearing, front U-Joints and two front lower ball joints, also got me two new lower control arms replaced for a great price and a wheel cylinder replaced and brake fluid leak addressed. Thanks for y’all’s help, will be coming back!

Sep 27, 2024

Midas does great work. Terry T. was very professional and thorough.

Sep 27, 2024

My car still there after 2 YEARS. All the time a new excuse, trying to reach a high level manager for a solution and never receive an answer. Already paid for the Job almost $4000 and still waiting. Really bad experience.

Sep 27, 2024

Rick is great person great mechanic I trust him he’s reasonable prices and honest job well done thank you Rick for getting me back on the road

Sep 27, 2024

Terry & Mike were both great! Got me in and out super quick. Appreciate it!

Sep 27, 2024

Terry and Javier were great got me in and out right away! 😊

Sep 27, 2024

Terry and Peter helped me out a lot. Excellent service today

Sep 27, 2024

Terry offer a great costumer service

Sep 27, 2024

Terry was awesome great knowledge and friendly quick service

Sep 27, 2024

Terry was very helpful for me today I really appreciate his kindness and getting things done in a timely manner. He was a wonderful associate;🤠

Sep 27, 2024

The best! My car is purring like a kitten :) 🐈

Aug 27, 2024

First time coming here and used a Groupon. Was super fast and I was out the door in less than a hour!