Midas
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Review highlights
"The customer service here has been amazing every visit. Friendly great hours and never did I wait long for service. Also very clean. I would highly recommend this …"
"Very polite, I highly recommend this location for auto service"
"They changed my oil quickly and helped me get a price match on new tires."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
4168 N Mesa St
El Paso, TX, 79902
Phone number
Call: (915) 247-2085Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
Closed
Wednesday
8:00 AM - 5:00 PM
Thursday
Closed
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your El Paso, TX Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
Reviews
Nov 26, 2024
Went in to get a oil change and I was extremely satisfied with the service very good customer service and not to mention the prices , great communication Raul was very good at explaining the issues with my vehicle great guy and awesome attitude you can’t beat the prices and the customer service any where else definitely recommend midas for any issues you may have with your vehicle .
Nov 20, 2024
I got a quick inspection
Nov 13, 2024
Recently, I had an oil change at Midas, and my experience was quite disappointing. Firstly: 1) The staff member I encountered was rude and impolite. 2) I booked my appointment online, but I never received a confirmation call from the center; instead, I had to call in to make the appointment myself. 3) Despite having a coupon for a complimentary inspection, they failed to provide this service. 4) The person in charge acted as if it was my obligation to be there. I chose Midas for its reliability, but this experience has raised doubts about that. During my last visit to Midas in February 2024, the store manager was very kind and explained everything clearly. However, this time, it felt like there was a lack of care and attention. As a result, Midas has lost another customer. I will not be returning. Just wanted my experience out there.
Nov 06, 2024
I always get great service at this location; so attentive and caring to address my concerns. And Manager, Raul is Amazing😊👍🏼
Oct 27, 2024
Great service!
Oct 27, 2024
They didn't respond about online appointment request twice. I recommend buying computer for responding to customers. Poor service🤮don't visit here.
Oct 27, 2024
Wonderful service and a great staff who consistently go above and beyond to ensure everything runs smoothly. Every visit, I've experienced professionalism, efficiency, and honest communication. Whether it's a simple oil change or a more complex repair, I know I can trust Midas to handle it with care and expertise. A special shoutout to General Manager Raul Zubia—thank you for fixing my flat so quickly and getting me back on the road! Highly recommend Midas for anyone seeking reliable and trustworthy auto service! Thanks guys keep up the good work!
Sep 27, 2024
I would give my overall experience a three only because I really had a hassle with my car. But I truly would rate Raul 5 stars because once he stepped in that is when I felt heard and respected. I had trouble and ended up back and forth at the shop for a week and a half. If Raul didn’t assist me I would’ve not had a fixed car periodt
Sep 27, 2024
Roberto, takes care of customers needs professionally, courtesy, polite. Great customer service!!! I recommend this place to anyone for oil changes any automobile repairs.
Aug 27, 2024
Good service and great price! Young guy at the counter was very helpful and courteous. Wait time was very long, but the great service made up for it. Will definitely go again on my next service!
Aug 27, 2024
Never go wrong with going to Midas on Mesa, Robert is normally the person that takes care of all my woes. Robert and team have made my experiences at Midas very at ease. Every time I have a question or concern Robert is there to help me out, I have taken numerous cars, and have always been satisfied with the results. I highly recommend Midas, Robert and the Midas team, thank you.
Aug 27, 2024
Robert, gives great customer service always willing to help you and answer all your question. Very polite, I highly recommend this location for auto service
Aug 27, 2024
When I walked into the office there was some one in the computer who only say to wait for someone then he left. I waited and waited, other people came in and left . About 2 customers, I end up leaving, since no one spoke to me about my vehicle at all.
Jul 27, 2024
I always take my car here they do good, honest, prompt work. Great service. Robert is excellent!
Jul 27, 2024
Midas store at 4168 N. Mesa did an excellent job with my Honda CRV maintenance: oil change, tire rotation, wheel alignment, new air filter and brake fluid! I got a great price by using their coupons! Thank you to GM Mr. Zubia!
Jul 27, 2024
Raul and Patrick and EVERYONE who works at Midas are absolutely wonderful guys! They have helped me when I am in a pinch and needing a repair on my vehicle as well as the more simple things such as inspections and oil changes. They are so friendly and most importantly, always trustworthy. They do their absolute best to find out what is ailing your car and they are very quick to fix it. Not to mention, their communication cannot be beat! I always feel confident taking my car there and I never question where to take my vehicle if it needs maintenance or emergency service. I HIGHLY recommend this Midas and their entire team. Thanks y'all!
Jun 27, 2024
Great efficient service
Jun 27, 2024
Great service Robert was very nice and helpful.
May 27, 2024
Always dependable and honest. Great neighborhood shop
May 27, 2024
Dropped vehicle off on Thursday after lunch. Told two hour diagnostic and would call with an update. NO call. Called Friday morning. Told would provide an update later in the day. NO call Friday, Saturday or Sunday. Drove in after work on Monday. Given an update, engine is total working to find replacement engine. Will call you later today when we here back. SURPRISE, NO call. Did not hear from MIDAS again until I drove back next Tuesday. They give me the estimate. $9000 plus will need to do more trouble shooting after replacing the engine. While MIDAS had the vehicle for almost 3 weeks, now also has a flat tire. MORE PROBLEMS after bringing it to MIDAS then before it got there. If you hate someone, I would recommend this MIDAS, if you only dislike them I would recommend ANYWHERE else.
May 27, 2024
STAY AWAY FROM THESE LIARS AND SCAMMERS. I came here on May 22 2024 around noon/afternoon. Robert said the inspection would take only around 20 minutes - it took an hour. That's his first lie. He then said that my gas cap needs to be replaced and it would only take 1 hour tops to get one in. 2 hours passed by and all of a sudden he changed his story (another lie), and then 4 hours, and now 24+ hours. He even started ignoring my follow-up calls. Please don't get scammed by these liars and frauds. Many other better honest auto service providers/shops just a minute away like Pronto and Firestone.
May 27, 2024
Very good service! They were very good at explaining what was wrong with my car and they checked my vehicle at a very reasonable price!
Apr 27, 2024
Great customer service and friendly staff. Answered all my questions.
Apr 27, 2024
Receive outstanding service from here
Mar 27, 2024
Go to discount tire free tire rotation
Mar 27, 2024
Robert, the manager, was very professional and helpful. I highly recommend this location for auto service. Oil change was done in a timely manner, and the staff was very professional and helpful. Keep up the excellent service 👍🏾
Feb 27, 2024
So far so good! First time customer and very satisfied! Robert the one that helped me was professional and courteous! I'll come back!
Feb 27, 2024
Take your vehicle here!! One year later and still a great place to take my vehicle for mechanical service and repair!!! These guys not only effectively diagnosed my engine trouble and made excellent repairs, but they did it in a timely manner while keeping me informed. I completely trust this team with any vehicle issue. Thanks Robert, Victoria, and Chris, thanks everyone at the shop for getting me back on the road!!!!!!
Feb 27, 2024
Took over 45 minutes to do State inspection. Other places have taken 20 minutes max. With only one person waiting after me the guy got on the phone and started ordering parts. I Please go somewhere else . Short staffed or have employees walking around not even acknowledging customers when coming in. Had two customers leave while I waited.
Feb 27, 2024
Went in for an oil change. Staff was very helpful and professional. Employee at the desk Robert was exceptional at his job. Will come back because of his service.
Jan 27, 2024
Porsche charges me 470 for oil change, midas did it for 129!!
Jan 27, 2024
Very disappointed in the service at this location. Have been taking multiple vehicles here for the last five years. This last time my wife brought it in for an inspection, the shop told her she would need work on front control arm that would cost $500. They did not provide her with the inspection report only with the cost to fix the car to pass inspection. I took the car took our mechanic who has worked on family cars for several years. He did not find any problems with suspension or steering. The car passed inspection at another location. Will not patronize this store and give warning to others for their shady practices.
Jan 27, 2024
Very good technicians and good prices
Nov 27, 2023
Midas saves the day! Thank you so much!!
Nov 27, 2023
Traten de pagar antes de que les hagan el trabajo para que al final no les digan que tuvieron que hacer otra cosa y les suba el precio, también traten de supervisar el trabajo que hacen para que no hagan cosas que ustedes no pidan.