Midas
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Review highlights
"Great service, timely appointment and knowledgeable service. Couldn’t be more pleased."
"Awesome service friendly staff great prices!"
"The manager and the mechanic I dealt with were both very kind."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
851 Shadeland Ave
Indianapolis, IN, 46219
Phone number
Call: (317) 280-3170Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:00 AM - 3:00 PM
Description
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Indianapolis, IN Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
Reviews
Dec 06, 2024
Todd was a huge help when I didn't know what was going on when my car was having issues. He was able to run both me and my father through all the issues and what needed to be fixed exactly and was able to offer all the possible solutions to get my car issues handled. Will be going here from now on, thanks guys!
Dec 04, 2024
Everyone are polite I always get my oil changed with these guys. Appointments are on time.
Dec 04, 2024
Great customer service
Dec 04, 2024
They got me in and out pretty quickly and honored my coupon without any hassle or up charges. Seems like new and improved management
Dec 03, 2024
Todd and Kathryn did an amazing job helping me with getting my truck’s oil changed. Service with friendly smile
Dec 01, 2024
Todd and Katherine were very friendly and open, easy to deal with. No Problem!
Nov 30, 2024
Friendly and great service. I recommend them to anyone.
Nov 30, 2024
Todd was awesome an good service an friendly. An very professional
Nov 30, 2024
Exceptional!!!
Nov 30, 2024
Good work excellent
Nov 30, 2024
I came in for an oil change. Quick and easy. Great customer service!
Nov 30, 2024
I had a great experience at this Midas. The person at the front desk was very helpful.
Nov 30, 2024
Tom was very helpful and nice! 👍
Nov 23, 2024
I recently moved to the Eastside, but was sad to be far from the Avon Midas location. I was very hopeful when I read the good reviews of this Shadeland location, and they did not disappoint!! I got the same great service here as I did on the Westside. Thank you!!
Nov 23, 2024
I thought customer service was gone! I'm here to say that my belief has been restored in just that. They took the time to explain all the repairs that my vehicle needed. They weren't pushy at all in the sales process and I will be bringing all my vehicles to them!!
Nov 23, 2024
It was very fast great service very friendly
Nov 23, 2024
The Midas team always does a top tier job! Thank You for the hard work and dedication!
Nov 23, 2024
The best ever
Nov 23, 2024
The folks here are great! They’re straight up and no bullshit about what needs to be done. They also work FAST!
Nov 23, 2024
Was visiting from out of town and my dashboard started flashing like a christmas tree. The team at Midas was all over it and got me back on the road the same day! Very thankful!
Nov 23, 2024
they were so attentive and helpful!
Nov 16, 2024
Great bunch of people very knowledgeable had a great experience thanks
Nov 16, 2024
Speedy and Professional Service!
Nov 16, 2024
Really nice people and didn’t take long
Nov 16, 2024
The staff here is very helpful and friendly nice clean shop coffee and water if needed great customer service I just love coming here good energy
Nov 16, 2024
Very friendly place and the service is the best the manager todd the best he deserves a raise asap
Nov 09, 2024
My experience at Midas was nothing short of amazing, they were polite as soon as I walked in the door. Provided me with all the information in regards to my car and got me in and out in no time !!! Definitely recommend Midas for your car service needs
Nov 09, 2024
They got me in and out in an manually timing, plus was some good people.
Nov 07, 2024
Can to get new tires and everything were great
Nov 07, 2024
Great service great staff, took care of me and gave me a great price on all 4 tires! They also added free battery check!
Nov 07, 2024
Great service. Very efficient and accommodating. I was running late and they waited and had no issues. Definitely recommend.
Nov 07, 2024
Midas on 10th Shadeland is most unprofessional service shop one could ever imagine of. I was told to send my car to them to get a diagnostic service per my warranty company because my 14' Traverse fail to accelerate, so I had it towed to Midas to complete the diagnostic test. I informed the management team what I felt was wrong with my vehicle. They never took into consideration of what I told them what could be wrong, which I figure could be a fuel pump. Midas diagnosed a compression failure but that would be hard to prove if no gas was running through the fuel lines or if the engine wouldn't rotate. It just wasn't making sense. They recommended me to install a new engine so I refused. A few days later I had a tow truck to pick my vehicle up. Once my Traverse made it home I inspected it come to find out it was not reassembled. I made several attempts to see if they could fix the repairs and they would not take my calls. I was tire of being treated like a pest. They finally took my calls and began to lie about how they would make things right. After several attempts I finally got a hold of Midas corporate offices and informed them about the issues I was facing with Midas and without hesitation someone from Midas management team call me back with poor excuses why my vehicle couldn't be reinstalled immediately to its original state. They told me I would just have to wait on them to make it right. They had no care or concern for my time or respect for me as a customer. We finally came to common ground were they would send one of there technician to my house to reassemble my vehicle. My experience was just horrible. The management team never communicated with each other. The shop manager or owner Steven would not stick to his word. I would never recommend them after the way they treated me. I hope they don't treat others like this. I went through all of this to find that I just had bad gas! There is no need me to make mockery of services or your name. It's was pretty evident I got my truck up and running, just by clearing my gas tank with bad gas. You all may have done everything you said but you failed by thinking I needed a new engine when mine was just fine. Best wishes to you and the your company.
Nov 07, 2024
Really great service. Been coming to them for years.
Nov 07, 2024
The only place I’ll come to for an oil change! The service is fast and the employees are always great! Would recommend to everyone!
Nov 07, 2024
Todd , was a good customer service he got me in without any issues and was quick with everything I always have came to get an oil change from here and I love it they also tell you the things that needs to be fix’s on your car give you the opportunity to let them fix’s it are get it fixs somewhere else which is great I love it I recommend these guys to everyone 😊