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Midas

5

4

3

2

1

4.4
(613 reviews)
Review highlights

"Professional. No wait in and out fast service."

"Very friendly staff and reasonably priced, thorough service."

"Great experience this morning for my oil change and alignment."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service


Hours

Sunday

Closed

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 5:00 PM


Description

Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Jacksonville, FL Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!


Reviews

Nov 29, 2024

All I’ve had were great experiences!!! Brandon is amazing!


Nov 22, 2024

The guys did really great service Andrew and his team of experts.Thanks guys


Nov 15, 2024

Went in for an oil change. Needed additional help with a brake issue. They provided the help I needed.


Nov 06, 2024

I needed wheel alignment on both of my trucks. I arrived at 7:30 am and the service was done within an hour. Both trucks are riding perfectly after the service. Brandon was very professional and friendly. The price was more than fair. It's really nice to find a place where customer service still exists!!


Nov 06, 2024

Professional service from the shop manager and service mechs. They also have good deals on tires. 👍🔧


Nov 06, 2024

Spent the day with these lovely folks. Great services!!!


Nov 06, 2024

Went to the dealer and was told my tire was good for two more oil changes. Thankfully I didn't listen to them and went to Midas. They were able to sort me out and keep me safe on the road.


Oct 06, 2024

Andrew helped one of my drivers out in a bind. He provided great customer service and went above and beyond to help us in a time of need. Thank you for showing us the Midas touch we really appreciate your generosity Andrew. You are a true asset to Midas.


Oct 06, 2024

Excellent bunch of guys


Oct 06, 2024

Got my ac fixed been too other Shops that couldn't fix it.


Oct 06, 2024

Very good customer service


Sep 06, 2024

If I could i would give no stars. I went in on Saturday with my car overheating. The manager told me i needed my water pump replaced. Midas had me sitting in the lobby for six hours with my 10 year old son. The manager came out and told me my car would not start, so i ended up calling o'reilys were I had a warranty on my battery. o'reilys even brought me the battery (o'reilys is great by the way). Midas came out and said my car still was not starting. Apparently i also needed my starter fixed. After all said and done and 1600 dollars later, i was on my way to work on Monday Morning and my car started to overheat. I ended up having my car towed to a different shop to get evaluated and they called me and stated my water pump is busted and leaking, and whatever Midas did screwed it up and is leaking bad. Midas has caused me a very big inconvenience and a loss of wages for the time i had to take off due to my car when it was supposed to be fixed and the manager assured me it would take care of the problem. I will like to speak to corporate office in this matter and get to the bottom of it. I will not be doing business with Midas on lem turner ever again. WHAT A WASTE OF TIME!


Aug 06, 2024

Midas was quick and very polite the place was clean staff went their way to make sure I had all I need


Aug 06, 2024

Took care of oil change proper 👍


Aug 06, 2024

Always the best. Always.


Jul 06, 2024

I made an appointment for 9:30 am. It took almost 2 hours for an oil change and to patch a tire. I asked the manager what was taking so long. He said the gentleman performing the work was old. It appeared to take almost an hour for each action. The manager was unprofessional and ill-mannered. Also, he was hostile. I called corporate and have yet to receive a response. Andrew told me not to come back! And, when he pulled up in my car, he slammed my car door. I wouldn't recommend this location to anyone.


Jul 06, 2024

These guys are a bunch of crooks and liars. Do not get your car serviced here or you'll waste your money.


Jun 06, 2024

Great experience


Jun 06, 2024

I had the best experience very thankful for the gentleman who helped me!


Jun 06, 2024

Thomas was so kind and generous. His customer service went well beyond. He was so sweet to my son and we had a good old conversation that will now be the table topic at the dinner table. I really appreciate his kindness and I want him to know it doesn't go unnoticed. Thank you and I hope he gets to see this and feel good about the job he does.


May 06, 2024

$1,915.10 quoted to replace an upper radiator hose, alternator, and belt. If that doesn't tell you everything you need to know, I can't help you.


May 06, 2024

A very pleasant experience Thank You!!


May 06, 2024

Ask for Thomas best costumer service ‼️


May 06, 2024

DON'T TAKE YOUR VEHICLE IF YOU CARE ABOUT YOUR CAR. I don't usually take my time to write out reviews, especially a BAD review. I went to midas on sunbeam road for a long while and loved it. I ended up moving and I'm closer to this location (lem turner) now. In March, I went to get an oil change as I usually do when I go to midas. When they were done and I picked up my car, all they told me was I needed new tires and everything else looked good. Sometime in April I woke up for work, got in my car and noticed and oil light symbol on my dash. After trying to move my car, my car stalls. My boyfriend checked the oil on my car and it was DRY. Obviously I park in the same section on my driveway so I don't notice the leaks out of my car. I had to get it towed and we took it to a 3rd party mechanic and they said it was DEFINITELY A LOOSE OIL FILTER. We ended up getting in contact with midas customer service and they said they would "investigate it". We get NO WHERE with customer service so we just take it to midas (lem turner) and we gave them all the receipts and paperwork from the time I got my oil change and the 3rd party mechanic. They said they would look at it. Takes them another few days to look at it and they tell me something like they GUESS something blew my oil filter out and told me there's probably a recall on my engine and to call hyundai. So I call hyundai, set an appointment with them and go in and we show them the receipt midas gave me about the engine is a recall. They keep a copy and tell us that there is a couple recalls on it but it's just the system and steering. NOT THE ENGINE AND HAS NOTHING TO DO WITH THE ENGINE.It has been about a month now WITHOUT MY CAR and trying to get it fixed.


May 06, 2024

Great service and they dont overcharge or try to do extra things you dont need


May 06, 2024

I would recommend this place to anyone who needs an oil change! They were so kind and fast, they don't try to upsell you or anything, I didn't have a coupon when I came in or even ask about them but they gave me a discount anyways from their website ♡ I am so so happy with their work ! Coming back for my next car needs !


May 06, 2024

My experience with Thomas was amazing. He helped me understand what was going on with my car in the most simplest terms. Thanks, Thomas, for all your help


May 06, 2024

They Aligned my wife’s car in a weeks time the tires were worn out!I setup an appointment to redue alignment correctly steering wheel not centered.I spoke with Thomas for appointment 12:30 brought vehicle in he states it’s an additional charge of $3.25 scam when I have a lifetime alignment car set there additional 1 1/2 hours think twice guys good luck….


Apr 06, 2024

Excellent customer service , care a concern was genuine. Service was timely an updated me an issues that needed attention with no pressure. Thomas at front desk was very welcoming and provided refreshments. Took advantage of their online special for a good discount ,Will definitely be returning.


Apr 06, 2024

I can't speak highly enough about this location. They're so accommodating and go over the top to make sure customers are taken care of! I missed my appt time and Thomas made a way to fit me in! He was full of jokes and kept the customers smiling! Best money spent!!


Apr 06, 2024

Service I received was Thomas was great and very professional.


Apr 06, 2024

The guys at Midas are great! Thank you Thomas and Daniel. They were very attentive and I'd recommend them. We'll be back.


Apr 06, 2024

Thomas has provided me with good customer service and quality service.


Apr 06, 2024

Thomas is great. And the service was quick and efficient.