Midas

Nov 13, 2024

Bad service my car needed an oil change. I went to these location early in the morning, they told me they were busy with other cars to come back @ 2pm. I went back 1:40 pm and they told me they didn't have a manger and they didn't know how to work the computer. I went to other location they told me system was down , to come back the next day.

Oct 27, 2024

Awesome Service and great prices

Oct 27, 2024

Fast & efficient service. Highly recommended from multiple sources.

Sep 27, 2024

Can’t trust my car with negative energy 😳 so I woke up extra early so I could be 1st for an oil change on my only day off before my busy day full of activities and the Midas were 5-10 min late to open (1st red flag) then the guy opening was not welcoming at all and was like I’m not even opened yet can you give me 5 min? UNPROFESSIONAL red flag 2 (Like sir you had 5 min already) but anyways then he opened and was like well I can’t get you right now I still have 3 cars leftover from last night (unprofessional flag) then he said we’re not doing walk in oil changes at this location. It was very much giving “I hate my job, I hate it here” & why are you here so early?” So I politely and graciously said ok and left and now here I am getting serviced at a different Midas all the way on the other side of town but the service is 200%better

Sep 27, 2024

Had a fitment problem with a Catted j pipe for my jeep,they couldn't get it to seat was the claim, according to kids that work here now, Aaron who I had to speak with, should not have any contact with people, might improve business, was explaining options which of course will cost more money. This guy talked so slurry fast I had to tell him to slow down that he sounds like a tape being fast forwarded. Could not understand the blathering. Called the manufacturer of the product,they said they never had a complaint of this part not fitting. They wanted to speak to the tech,but was past this option as I instructed the delinquents to reinstall the old part back on. So I ended up paying 300$ for nothing. Also had a serpentine belt put on . A Duralast? What in the world? The cheapest junk. Cost 220$. Since the departure of Doug the previous owner this place has gone downhill. I never had any problems ,issues or disappointing outcomes in over 20 years having work done here. I will never return. Overpriced, inexperience, terrible communication, all this adds up to YOU the customer getting screwed. Find another shop people.

Sep 27, 2024

Randy and his team got me in right away. I called because I was hearing a noise coming from the rear brakes. The tech who inspected my breaks found the problem right away and made the repair. Professional, friendly and fast! 10 out 10

Jul 27, 2024

Went in for an Oil Change Service, got there Ike got me in and out in a very reasonable time, approximately 30 minutes and this was at noon. Great employees make a business even better.

May 27, 2024

I had the best experience at Midas today! Randy helped me get my oil changed and it went so fast that I was surprised when he said they were done! Definitely recommend coming here and I will definitely be coming back!

May 27, 2024

Great hospitality and reasonably priced for quality work!

May 27, 2024

Randy did an absolutely amazing job helping me qualify for financing and getting my vehicle fixed in a timely manner. 100% recommend

May 27, 2024

Seriously the best, I really enjoy this place. It has became my go to place. Randy is always so helpful and kind!!

Apr 27, 2024

Service was great and fast. Thanks to Randy for helping out

Mar 27, 2024

I had took my truck to a competitor next door and they wanted to charge me an enormous price to repair my ac compressor; luckily, I went to Midas and spoke to Chris about my experience with their next door competitor. He was able to do my repairs for half the price quoted next door!! Midas won my business from here on!!

Feb 27, 2024

Great service, no upsell, no pressure. I can't speak to all Midas centers but I have dealt with Midas at Thousand Oaks for many years and I highly recommend!

Feb 27, 2024

Very great service. My vehicle is running at maximum potential.

Jan 27, 2024

Polite and professional

Jan 27, 2024

They gave the wrong diagnosis on my vehicle. They bad mouthed and lied about another shop claiming they didn’t change my spark plugs and coils. I took my vehicle to the dealership to see if this was true and I was told my coils where new. The technician at Midas Was telling me I needed new coils what a lie And didn’t even find the cause of the problem with the vehicle saying it was just new spark plugs and coils that where needed when that wasn’t the actual problem.

Jan 27, 2024

We called Midas asking if they could repair a broken weld on our muffler. With no hesitation, Chris said sure bring it in today and we will have it fixed the same day. Chris had it repaired within 3 hours. He also inspected the other muffler and found a similar issue which he repaired as well. The price was very reasonable and all the employees I interacted with were super nice and very professional. Thank you so much guys!

Dec 27, 2023

They did a great job at a fair price! We will use them again.

Nov 27, 2023

Does not respond to online request to schedule an appointment. Went next door to get oil change instead. They honored Midas' coupon for an oil change. Yeah!

Nov 27, 2023

Doug (owner) is fantastic and knowledgeable. He is the type of owner that will take that Dealership Wishlist (wishing to take your money) and let you know what NEEDS to be done, what will need to be done at some point, and what basically is a money maker for the dealerships. Very honest, great to work with, HIGHLY recommend them.

Nov 27, 2023

Doug and his team always do a great job. Great quality work at a fair price.

Nov 27, 2023

From start to finish, Doug and his team have been just great to deal with while visiting the shop during the process. I always see other customers leaving happy and say nothing but good things about Doug. Thank you for everything. I appreciate it. Got my Tahoe up and running like a champ.

Nov 27, 2023

Great service very friendly and fast so recommend!

Nov 27, 2023

Had an urgent brake issue and walked in with no appointment. They were friendly, they took care of the issue completely by that same afternoon, and they charged a fair price. Would absolutely recommend.

Nov 27, 2023

Jim is AMAZING!! He has always been able to fix/address my Mercedes Benz concerns. I get my oil change here every year and his prices are very fair. He keeps his business honest and always has customers coming in. That says a lot! :)

Nov 27, 2023

My go to mechanic for my Camry. Honest, reliable, and reasonable prices!

Nov 27, 2023

Staff and management are great, service is fast and accurate. I have stopped taking my F350 to the Ford dealerahips since their service is so below expectations. This experience was great!

Nov 27, 2023

The guys at Midas Thousand Oaks are the best. They have renewed my faith in auto shops. Very thorough with the issues we had. The 2011 Kia feels much better now! So does my wife.

Nov 27, 2023

They have had our vehicles for 3 weeks and didn't even touch it. Just excuse after excuse. Do not use this location. Cost us more not having our company vehicles. Then the fix we needed done

Nov 27, 2023

Took my car in & got the job done in a timely manner & had good customer service. They were very honest had good turn around time on my vehicle so was very pleased.

Nov 27, 2022

What? An honest auto shop that has an opening, does the job the same day, and doesn't rip you off? This my new go-to auto shop. Doug and Chris were top notch.