Midas

Nov 07, 2024

Pretty good service, great price on oil changed at this time too.

Nov 07, 2024

Front Manager was a very pleasant man that worked with my budget and went the extra mile to inform me on a transmission flush since they were unable to do the flush due to a sealed transmission.

Nov 07, 2024

Horrible, I went there for an oil change and I got there at 8:30, 12 my car still wasn't ready by 1 pm he told me my car was ready, but the guy got ready to pull it out and I was standing there and he says, "oh ma'am I have to take it back in, 1minute later they call me and show me that my OIL PAN HAS A CRACK AND ASKED ME DID I KNOW IT?" I TOLD THEM THAT THERE WASN'T A CRACK WHEN I BOUGHT IT, and NO OIL LEAK! IT'S WEDNESDAY AND MY CAR STILL ISN'T READY. THEY CALLED ME AND SAID THAT NONE OF THE AUTO STORES HAVE MY OIL PAN AND THAT THEY WOULD HAVE TO ORDER IT FROM THE MINI COOPER DEALER AND IT WON'T BE READY UNTIL FRIDAY! THIS IS UNACCEPTABLE, I USE MY CAR TO WORK I'M A FIELD REPRESENTATIVE, AND I DRIVE. I HAVE MISSED 3 DAYS OF WORK Friday, my car still isn't READY! I HAVE MISSED FOUR DAYS OF FIELDWORK, BECAUSE OF MIDAS MECHANICS SCREWED THE BOLT BACK INTO THE OIL PAN TOO TIGHT AND IT CRACKED MY OIL PAN! I FEEL THAT I NEED TO BE COMPENSATED FOR THE FOUR DAYS I'VE HAD TO MISS. Well Alberto isn't there! I took my car there in May for an oil change, and they messed up because they stripped the bolt that holds the pan, I had to take it back in May. Alberto got it fixed. But this is ridiculous to go in for an oil change on Tuesday 10/8/24 & Friday I still don't have my car! I'm a FEDERAL EMPLOYEE WHO IS A FIELD REPRESENTATIVE, WHICH MEANS I DRIVE, AND I HAVE NOT BEEN ABLE TO WORK FOR FOUR DAYS! WHO'S GOING TO COMPENSATE ME FOR MISSING WORK?

Nov 07, 2024

I am so disappointed! I take my car here and get oil changes and this time I wanted to trust them with something a little more complex and Josh totally lived up to the shady mechanic reputation. DO NOT TRUST ANYTHING THEY TELL YOU ABOUT REPAIRING YOUR VEHICLE!!!! I wish I could give no stars!

Nov 07, 2024

I needed an emissions done asap, and Josh the manager was able to get my vehicle in and also did an oil change the same day without an appointment! Very happy! Thanks!

Nov 07, 2024

Overall excellent experience and great customer service.

Nov 07, 2024

They really messed up my car. I took it here for an oil change and filters replaced. Literally in perfect condition. Next day check engine light came on. They put a filter n my engine cap and it was suppose to be a PIN and a filter goes in the PIN & they broke my filter top, my engine collect fan light came on as well. None of this happened till i went here. They even gave me a print out saying my car was in perfect condition. I went back the man argues me down that it’s not there doing !!! I took it to get looked at BOOM they confirm the engine cap was broken andddd they put a wrong part in my car … my car is still not running right. DO NOTTT TAKE YOUR CAR here they are rude & they don’t know how to service every car. I have a 2011 bmw and they did it no good at all. I have to get my car fixed now and it’s up to $1500 already… after a little $80.00 oil change. Smh

Nov 07, 2024

They were very good

Nov 07, 2024

Worst don’t waste time by going this store

Oct 06, 2024

Absolutely horrible, had to go back 6 times before issue was resolved, crappy communication, crappy service, and can't believe Albert had the audacity to get an attitude with me the 5th time I went back. Do not go here unless you have a lot of spare time to drive back and forth to their shop.

Oct 06, 2024

Excellent customer experience and work every time! I recommend the Midas on kingshighway to everyone I know.

Oct 06, 2024

Great customer service!!

Oct 06, 2024

I went to Midas Auto Services and Tires as a walk in customer. The customer service was excellent. I was greeted by TJ who was knowledgeable and friendly. Midas exceeded my expectations. I definitely recommend their services.

Oct 06, 2024

The staff took me unscheduled and checked the air in all tires and rotated a misplaced hubcap that was blocking my air valve. Great services!!

Sep 06, 2024

Excellent service. TJ and Sarah were very responsive

Sep 06, 2024

Has to bring the company car here.they where fast an friendly knowledgeable about the cars

Sep 06, 2024

I came in due to a lot of shaking when accelerating and on the highway. They quoted $2,700 to fix my struts on a car not nearly worth that much after a test drive. I took it for a second opinion to Chippewa Tire (highly recommend) and it turns out it was a stuck caliper and not even related to the struts! Midas would have taken thousands of dollars to not even fix the problem.

Sep 06, 2024

Needed new brakes and rotors and only had time in a saturday. Even though they were booked up they still said to bring it in and they'd try to at least get an estimate. They ended up staying late to finish the work so I could have my car for my monday commute. Very helpful and willing to go the extra mile

Sep 06, 2024

TJ and Albert are amazing you can’t get better service then this

Sep 06, 2024

TJ and Albert were amazing! They got me and quickly and took care of the problem!

Aug 06, 2024

Great customer service, Tim was very pleasant. They had me in and out.

Aug 06, 2024

Great experience with Tim today, very helpful and great service.

Aug 06, 2024

Tim and Daniel are the absolute BEST!! They’re very friendly and professional and was able to get me in and out with no problems! I highly recommend their services to anyone that’s interested!!

Aug 06, 2024

Appreciate the customer service and the upfront fee. No hidden fees. I also enjoyed their coffee while waiting for the services. Thanks.

Aug 06, 2024

Daniel was super helpful and the whole team got my car in and out quickly when I had a flat!

Aug 06, 2024

Drive my car into the Midas on Kingshighway and they said they couldn't do an alignment for 2019 Ford Escape SE because their computer wasn't upgraded to that new of car, and I'm thinking this is the over half way of 2024. So they told me to go to the midas on Hampton, took it there and they first told me that my outer tyerod ends were upside down, and then they said that they were missing a washer. The steering wheel was off center to the right a little and I told them that, and they said it would be fixed with the alignment. They charged me $129.99 for the alignment and another $150 for labor to fix the outer tyerod ends. After they were done I looked at my outer tyerod ends, they were still in the same position they were in when I brought it in and didn't see any added washer they claimed they added. To top it off my steering wheel is still off center. Midas won't be getting any more of my business ever again!!!!

Aug 06, 2024

Great service every time.... The store manager is awesome 😎

Aug 06, 2024

Not equipped to do a simple job. I had to go to a Missouri store to get the job done. Job was completed at my expense of my time. Should be able to go into any store and have the job done.

Aug 06, 2024

Sarah and Tim were very helpful and explained what repairs were actually needed to my car!!

Aug 06, 2024

The service and staff was very courteous and efficient..Tim Sarah and tj were very helpful

Aug 06, 2024

The services here is remarkable. Daniel was a huge help. I highly recommended.

Aug 06, 2024

Tim Is very awesome was very friendly really made my day thank you so much

Aug 06, 2024

Very friendly, nice customer service, and decent pricing. They make sure to explain what's happening with your car and brake down what they believe is happening with it. Good service.