Mike Johns Imports Service & Repair for BMW, Mercedes, & MINI in Jeffersonville

Dec 06, 2024

I bought a Mini Cooper, took it here. They gave it a look over. Pointed out what i needed to get it running optimally. I have had 3 different services done so far. They exceeded my expectations. Prices are fair, was treated respectfully and given a loaner car. Mike Johns will be my only service center. Very happy patron!

Nov 30, 2024

Looked for a new place to take my car (a 2017 BMW 740i), after taking it to the BMW dealership. I came to Mike Johns after reading lots of reviews, as I am new to Louisville. I am so glad I did! I just needed an oil change, but I wanted to talk to them about a couple of other issues that had been brought up to me and get their assessment. They were very professional, organized, and clear about what the issues were, how important they were or weren't, and what the cost was going to be, and how long it would take for repairs to be completed. I know this sounds like this is what should happen everywhere lol, but obviously we all know that isn't the case! I will be bringing my car here for the foreseeable future!

Nov 23, 2024

All work done with care.

Nov 23, 2024

Very helpful and efficient. Got the work done in a timely fashion and got it right. Very impressed!

Nov 23, 2024

⭐⭐⭐⭐⭐ I recently took my 2022 Mercedes Benz C35 AMG to Mike Johns Imports for servicing, and I couldn't be happier with the experience! From the moment I walked in, the staff were incredibly professional and friendly. They made sure I felt valued as a customer. I had an oil change done, along with four new tires and some regular maintenance. Everything was handled with great care, and they explained each part of the service process to me, which I really appreciated. What stood out the most was their pricing—very reasonable for the high-quality service I received! I left feeling confident in my vehicle's performance and knowing I had chosen the right place for my car. If you're looking for trustworthy auto service in Louisville, I highly recommend Mike Johns Imports. They really know their stuff!

Nov 16, 2024

Absolute worst. My husband's car broke down two years ago so we saved up alot of money to get it fixed. With that being said we didn't want to put new tires and put alot of money in silly stuff until we knew if the the car was even capable of being fixed. I pay to have it towed here because I didn't want to ask a favor of a family friend who owns a mechanic shop. They call me to tell me the car has a flat tire, some corrosion, and a dead battery (I am not retarded I could have told you that) and they can't tell me anything until I pay $500 for a new battery ( by the way battery is $130 online) I get some charge but that is way over kill. Long story short after my father in law went to put the battery in himself and they wanted charge him for something else we decided to have it towed before we get ripped off anymore. So when a friend of the family went to tow it they said it was the pos over by the dumpster. Of course one tire was flat when the tow driver asked to borrow the air compressor he said your not using my air composer get you own. Worst part is we had it towed and the mechanic shop charged the battery and it's perfectly fine. So they didn't even try to charge the battery they just wanted to charge me for a new one. Save your money, your time, and your dignity. I know they car was in rough shape but this was my whole reason of sending it to them in the first place and if they are too lazy to do it then they should have just refused it to begin with.

Nov 16, 2024

I'm glad I took my Mini here for repairs. The brake caliper seized and cooked the brakes. It turns out the DSC controller and valve gave out. The shop had my car turned around in about 3 days after swapping the controller, the battery and an engine mount that they noticed was cracked. They provided photos of everything and paying was super convenient. It was especially nice that I was able to pick up and drop off my vehicle overnight as I work until late and couldn't make it in during office hours. They even provided a loaner vehicle while I waited! There's a couple more things that need fixing on the Mini at this point(which I didn't ask them to fix) but it's never driven better! I will definitely be using this shop in the future when I run into the next thing that I have money to fix.

Nov 16, 2024

The team there is very professional and knowledgeable. The shop is great and waiting room is very comfortable They did a very good job of letting me know about upcoming service

Nov 07, 2024

It was absolutely 💯 to work with such professional people the service 👏 they provided was outstanding very informative and helpful. Thank you Cameron for being very detail on the invoice given to me. I will definitely be back for other services on my car.

Nov 07, 2024

Anytime i need more than i am willing or capable of…. Mikejohns is my goto shop. Trustworthy skilled mechanics are not always easy to find

Nov 07, 2024

Great experience! Friendly customer service and made the repair experience as easy as possible.

Nov 07, 2024

Great service as always!

Nov 07, 2024

Great service!

Nov 07, 2024

Happy with the service and how they check on my mini 😊 they even loaned me a car so I can do my errands while my mini was being fixed. Thank you so much!

Nov 07, 2024

I Get majority of my work done on my car here at Mike Jones. The most recent job was an oil change which they've done a good every time. They do good quality work in a timely fashion I would recommend checking them out for sure.

Nov 07, 2024

I took my BMW in to Mike John’s Imports and received excellent service. Quick, friendly and expert service.

Nov 07, 2024

Mike Johns Imports did a Great job on my Audi in a timely manner. They also gave me a loner to use while they worked on my Audi. I am a Veteran and they added a Discount on as well.

Nov 07, 2024

Mike Johns did an awesome job on my BMW. They will always get my business. Great job Guys.

Nov 07, 2024

My visit to Mike Johns was excellent as I did not have any inconvenience. Additionally, I would like to thanks to the whole team for the strong assistance which allowed me to receive more suggestions from you guys for my next visit. Also appreciate very much to Derek for his advise to maintenance my car.

Nov 07, 2024

Not pleased at all! I will not disparage this establishment, as I do not believe it would be of any benefit to me! I will say this though, the $1423 dollars I paid for services, I will not do so again! After subpar treatment from an advisor there, (Cameron) I will not return!! I own 3 foreign vehicles, 2020 Mercedes, 300 E 4Matic, 2016 BMW 428 XI convertible and my beloved 2010 Mercedes E350 4matic, which they supposedly worked on! I was excited to have a neighborhood service garage located a couple of miles from Anchorage where I could have my vehicles serviced! I WAS SO VERY WRONG with thinking that! Nope, no sir, I will spend my hard earned pennies elsewhere, where one actually receives the service, that one pays for! 🙏🏽✌🏽

Nov 07, 2024

Prompt, courteous, low pressure on recommendations.

Nov 07, 2024

Second time using this shop. Simple oil change, plus review of a possible brake issue. Service was great and very fast. Would recommend!

Nov 07, 2024

Since I have stopped going to the Mercedes dealership for service - I have been very happy with the staff and work by Mike Johns. In fact - my wife will be taking her car there now as well. I really like how they tell you what they recommend - but only perform the work you approve.

Nov 07, 2024

There was no opportunity to actually view the service being performed as opposed to prior visits to the dealership but the service was accomplished for certainly a more reasonable price.

Oct 07, 2024

Always able to resolve the issues I've brought in over they years. And always timely and willing to get things done while I wait. No better BMW service center in the area!

Oct 07, 2024

I had a great experience at Mike Johns when I needed to get my Mini Cooper repaired. I will definitely bring it back to this location for regular maintenance!

Oct 07, 2024

I trust Mike Johns to work on my BMW. They are honest & efficient. Good 👍 people.

Oct 07, 2024

Spectacular shop. Outstanding service. Thoughtful and thoroughly executed. I have my own shop in Austin TX. I know what this kind of service takes...and it is rare. I was passing through with Audi trouble and no tools. They fixed it fast and right. Great communication. Even fixed the wonky hood latch adjustment I had not gotten done yet...without mentioning it...at no additional charge...just because it was needed. These are the guys you need on your team.

Oct 07, 2024

Top notch service from an awesome professional team!

Sep 07, 2024

I took my 2017 BMW340X in for an oil change and was told it was time for new tires. Mike John ordered them and when I took it back in, they installed, mounted, balanced and aligned the chassis in less then 3hours! The car drives like new! It’s just a pleasure dealing with a shop you can trust to do a good job and not overcharge or try to over sell!

Sep 07, 2024

Very responsive. Explained up front what was needed and what the cost would be.. Did a nice job. My only issue is I suggest they eliminate their small add on for equipment usage. That turns off customers.

Sep 07, 2024

Awesome team that took the time out to show they care. I drove a hour away from FT Knox and was not disappointed. I won't mention the name but SUCH dealer is horrible and has no remorse for soldiers. Thanks to Mike Imports and their team that relieve me of stress and not having to sell a kidney to get my car fixed. Great job team, I will spread the word of your consistency, efficiency, ethical conduct and overall compassion for customers, thanks again and you guys rock!

Sep 07, 2024

Fantastic service, they helped me get my mini R53 back on the road and cross country even. Definitely worth it. Making it my go to place in Louisville

Sep 07, 2024

Great customer service and highly skilled technicians. If you are looking for an accessible, above average experience to take you and your fine automobile into the future- then this is your new home for all your service needs.

Sep 07, 2024

Great service great price. The difference between keeping the BMW on the road and sending it to the graveyard.

Sep 07, 2024

Outstanding!! Great service - fixed my issue first time - car runs great. My new Go To for BMW service! Thank you!

Sep 07, 2024

This is my honest review… I wanted to take a moment and share the remarkable experience I recently had at Mike Johns Imports, and express my utmost satisfaction with their exceptional service. To be honest, I initially chose Mike Johns Imports as a second option for repairs, after having been let down by my dealership. However, from the moment I stepped foot into their establishment, I felt an immediate sense of ease and comfort. It was a night and day difference from what I had become accustomed to. The team at Mike Johns Imports conducted a thorough diagnostics check, and to my astonishment, it revealed that the dealership had done nothing but rip me off all these years. I was disheartened to realize the amount of money I had mindlessly spent, believing that the dealership's service would always be superior. In reality, I was just another number to them, being taken advantage of. Contrary to that disappointing experience, the professionals at Mike Johns Imports treated my vehicle as if it were their own. Their diligence and attention to detail were remarkable, and what amazed me even more was the affordability of their services. I paid a mere fraction of what I used to pay at the dealership, which was a pleasant surprise. Therefore, I want to emphasize that I will no longer be returning to my previous dealership for any of my automotive needs. Mike Johns Imports has earned my trust and will be my go-to for all future vehicle repairs and maintenance. I am genuinely grateful for their commitment and pride in their work. I truly believe my car has found a new doctor! Thank you for your time, and please extend my appreciation to the entire team at Mike Johns Imports for their outstanding service. I have no doubt that they will continue to provide exceptional care to others, just as they have done for me.

Sep 07, 2024

Top notch customer service. Can never be disappointed with their work. Have take. both of my 3 series to them!