MK's Auto Service LLC

Nov 27, 2024

Went in to get my brake pads, rotors, and a coolant flush done. Roy and his team were awesome! Super friendly and did a great job. I’ll definitely be coming back next time I need work done.

Nov 24, 2024

I went there this morning. I paid 87 bucks. My truck is running the exact same way. That was a horrible experience I would never go there again. Money dont grow on trees real messed up smh

Nov 06, 2024

Best shop in Fort Worth area

Oct 30, 2024

I wanted to take a moment to recommend this shop because of the service and the integrity I received. Great guy and even his dog was pleasant.

Sep 27, 2024

Roy at MK's Auto Service LLC is very nice and when I call and ask a question he always has an answer and seldom has to call me back

Aug 27, 2024

Did even the imposible to get me back on the road yall need to come talk to Roy badass mechanic !

Jul 27, 2024

They are friendly so they get a star for that since it won't let me continue without some rating . I took my car in just because of a thermostat code. Keep in mind I never told them my car was running hot just that the code said replace. Shortly after them installing the so called new thermostat my car starts allegedly running hot. Unfortunately I was out of over a thousand dollars in redundant repairs because of whatever they did to my censor while putting in what was probably a junk yard thermostat. I believed I was a scammed to come back I'm for redundant work. My car had never ran hot until after their so called repair. Turns out it wasn't running out they did something to make me think it is. Is this possible I have already confirmed with people that work in the industry that it is a common theft prepared by dishonest business

May 27, 2024

Fast friendly and good people Roy runs great shop

Apr 27, 2024

Good people. Good service. They took care of my car and got me back on the road. Well worth every penny.

Apr 27, 2024

Honest, upfront and very competitively priced.

Apr 27, 2024

The service has been great here every time. The staff is friendly and the work is honest. I'm recommending this business to friends and family.

Apr 27, 2024

Went in to MK's after wasting almost a week waiting for a simple call back and a quote from Pepboys. MK's was extremely kind and polite as they helped me with gathering info about my car, and they had me quoted instantly over the phone. When I went in the next day, they ordered the part while I was there, charged me no more than they quoted me originally (which was about $200 less than a different shop I'd called), and had me out the door in about an hour. The car runs perfectly and I'm so grateful for the lack of stress and complications. I plan on returning for any future issues. Also, I had to bring my dog due to a pest control treatment in my apartment and planned to just drop the car off and walk to a public area or somewhere. But they welcomed both me and my dog inside, introduced a dog of their own, and carried on a conversation with me while feeding my dog treats. I think this, paired with the red-haired gentleman's kindness, made me feel the most welcome I've felt in an auto shop ever. Thanks you guys!

Apr 27, 2024

Wonderful service and honest. I was lucky enough to get the car right in and got the AC service in less than an hour and done. AC has been working great since. I definitely recommend MK's!

Mar 27, 2024

Great customer service

Mar 27, 2024

Honest

Feb 27, 2024

MK’S auto shop went above and beyond to help me with fixing everything on my car. Their service was exceptional and the pricing was very fair for all the work they did! I definitely recommend going there for all your auto repairs.

Feb 27, 2024

Quick - and most importantly, very open with communication about what is wrong and what to fix. Appreciate that.

Feb 27, 2024

They know their craft! Trust them with our most precious vehicles.

Feb 27, 2024

Could not recommend this mechanic enough dealt with Roy and he was very professional, explained the repairs and was thorough and quite quick. 5 star service for sure!

Feb 27, 2024

Decided to stop in to see if there was availability for an alignment to be performed on my vehicle. They said they could take me in and I was happy I wouldn't have to schedule an appointment somewhere. Not so great on names but I was initially great by a person with a beard. It was a good interaction. He was curious about my vehicle so we talked about it for a couple mins. My vehicle was taken into the shop to have the alignment performed. I know my alignment was off because the steering wheel was no longer centered and I could tell there was something loose from the feel and noise I heard the previous couple days.Throughout my time there I heard several interactions with other customers and mechanics in the shop. I didn't hear anything out of the ordinary or concerning. What I mean by this is as I listened to the technicians talking as they were telling the customer information it made sense compared to the concerns they described. Then here comes the person working on my vehicle. I'm not going to call him a technician. His name was Sam if I'm not mistaken. He stated the reason I had something loose was because there was grease put on the bushings for the lower control arm. This was done during the install.This is is not why the lower control are bolts were loose as a property secured bolt does not come loose. I let him give is explanation and just ok despite knowing this is not true. After and extended period of time Sam came back in the waiting area talking about the caster and camber being difficult to get into spec. He said did they tell you it cost more to adjust these angles. I stated no. Caster is not an adjustable angle on my truck and as long as the measurements are close it will not cause any issues. He processes to talk over me about angles and I asked him who comes in for a front end alignment and only wants 1 angle adjusted. I understand there is a front end alignment and a 4 wheel alignment. All he wanted to do was talk over me . I said just adjust the camber and toe. When he gets ready to go back out to the shop he calls me to go out to the shop with him to show me something. He stated he has been struggling and he should be charging me for extra parts. I beyond annoyed at this point. I have to raise my voice for him to shut up and listen. I said just finish the alignment. I will pay whatever I need to get out of here. I said I don't need to see anything. I go back to the waiting area. He comes in and said it's ready. I was charged the initial 89 dollars that I was told. He proceeded to ask who did the alignment before him. I said it is not relevant. I pay and leave. I drive 100yards and my steering wheel is at the 3 o'clock position instead of centered. I turn around and pull up to the shop. I said do you have the print out for the alignment. He said yes and then proceed to tell me that is why I was asking who did the alignment last. Some reading this review my not know anything about alignments but if you do you know toe is angle that directly goes with steering wheel alignment when performing an alignment. This guy has no business touching a car or dealing with customers. I will be getting it done right at another shop now. $89.00 pissed away and over 2hrs. It you dont have to deal with this hack you may have a good experience. Not worth the risk in my book! Thanks for nothing. (On a side note I have 12 years experience working on vehicles and have done hundreds of alignments during this time. I held several ASE certifications. I'm an educated customer bullshit dosnt fly)

Feb 27, 2024

Great shop excellent service and always ask for Roy he is the best

Feb 27, 2024

Improper expectations, poor communication, lack of professionalism, and the place smells like an ashtray. Would not recommend.

Feb 27, 2024

Very honest and great work! The only people I trust to work on our vehicles. Big Red is the best!

Feb 27, 2024

We have been going here for 6 years for problems here and there and had some pretty descent interactions and seemed fair, Roy is professional and seems honest. Just a couple of problems we've had; Went the first time for a transmission leak and was told the seal needed to be replaced. After the repair, the car still leaked transmission fluid, went back, and was told the bushings were the problem and they do not work on transmissions. So it slowed down the leak, and we needed the seal replaced but still wasn't fixed and paid $360 to find out it's something else. Recently stopped by for a diagnosis because the car was whisling when braking and felt clanking or grinding on our feet, just sounded and felt off in general. Mechanic takes it for a drive and sais he hears and feels nothing more then the transmission having trouble shifting (an old issue not related to new issue) but does not hearing whistling or grinding, went on to say it could be debree in-between the brake and rotor and recommended cleaning it with brake fluid. I asked how much they would charge to spray there, and the owner without answering me, told the mechanic to just spray it, then proceeded to charge an additional 8 bucks on top of the service (diagnostic fee) for spraying the brake with a little cleaner without clearing the additional charge with me first. As soon as we drive off, the whistling is immediate and obvious. The car has since become louder and behaves worse. Something is absolutely wrong, and we were trying to ketch before it became worse. Not to impressed with that visit. I would trust Roy's word and skills and would recommend the shop solely on him because of the great experiences we've had with his honest and skillful work.

Dec 27, 2023

First off, they are very affordable! Secondly, they don't take to females like they are dumb (some mechanics do that). Third they are too the point, make sure you understand & are friendly in the process. Thank you guys!

Dec 27, 2023

MK's saved the day. They figured out the problem quickly and had me back on the road the same day. I've used them before, and they have come through each time. They also have the lowest per hour rate in the area. I recommend them.

Dec 27, 2023

Very courteous, professional and reasonable

Nov 27, 2023

Great service and great staff, reasonable price and great job. Thanks.

Nov 27, 2023

very help full, fair prices