Mobicare

Dec 06, 2023

Attempted to get car mobile car repair. I spent 2 hours dealing with Matt to get an email for credit card. After 6 phone calls I gave up. Never got the email. Used someone else

Dec 06, 2023

I do not recommend this shop what so ever even if it's an emergency. My vehicle had been there for a month and had not been worked on for two weeks because the mechanic DID NOT want to work on it. There goes 2800$ and my vehicle is trembling right out the shop. ZERO STARS

Dec 06, 2023

I will give them 1 star because it does not allow me to put 0, they had the truck for 10 days and they did not fix it, they charged me $600 to be able to remove the truck for air conditioning, the technicians they have are not prepared to solve the problems, When You call at the front desk to find out the status of the truck, they give you a different answer in each call, very unprofessional. To collect the money they justify it by saying that they have to hire people from another workshop because their employees do not have enough knowledge and in conclusion they do not either fix it, I DO NOT recommend anyone to visit that place.

Dec 06, 2023

Over priced and they asked for a credit limit before the work told them $1000 and wouldn’t ya know the bill was $966.00 for a simple brake chamber that they hooked up wrong

Dec 06, 2023

We own a small local gutter company and our truck is our only income. We have had a hard time getting shops that prioritize a one truck company for needed repairs. The truck broke down and Mobicare was the only company that could give us a reasonable repair date so we towed it there. I want to make sure that Rich is recognized for what he did for us. The route chosen for the part I needed wasn't panning out and Rich was able to find the part and get it installed Saturday. I am able to go back to work Monday and we owe it all to Rich. We now know who to choose for future service on the truck.

Dec 06, 2022

Have been using Mobicare for over 30 years .Great family owned company.

Dec 06, 2022

I brought my truck in for an alternator and a transmission issue. They told me there was a coolant leak coming from the upper radiator hose and asked if I’d like to fix it. Sure. They didn’t tell me they would replace the whole radiator for $1868. I certainly should have questioned it more and I take responsibility for that, but I feel a decent human wouldn’t upsell a minor issue like this when someone is already down on their luck

Dec 06, 2022

Made it into the middle of the intersection and then it died guess they missed something

Dec 06, 2022

These people are joke! Hahah DON’T COME HERE! I didn’t even come here they tried to rip me off. Stay away!! Be smart

Dec 06, 2022

Very good at what they do. I've delt with them through my company for fleet service fo 5+ years now

Dec 06, 2022

Would be lower....but, not a option

Dec 06, 2021

Do not use this place, they charged me almost $1,000 to change a battery and a bracket the battery that sat in for my sprinter I talked them down to $850 because even to them A thousand dollars for them doing almost no work at all sounded crazy. Wish I would’ve read the comments before coming here about they’re prices.. my sprinters still broken by the way basically paid $1000 for nothing. DO NOT COME HERE AND WASTE YOUR MONEY. TRUST THE REVIEWS.

Dec 06, 2021

Don't ever ever ever bring your truck to them. They charged me 3200 to repair ac when i picked it up ac still didn't work. They had my truck for almost 2 weeks and did not fix the ac problem. I had to take my truck to Tom Nehl. Tom Nehl fixed it, but i had to pay more money. Mobilcare is a rip off. Do not take your truck to them. I give them a minus 0

Dec 06, 2021

Great

Dec 06, 2021

Horrible place. I hope these negative reviews get this place shut down.

Dec 06, 2021

I purchased a new bus, that I am working to convert to an RV for my family. I figured I should have a check done on some systems and a general look at A/C for an upcoming road trip. My friend spoke to Mobicare and asked for a D.O.T inspection, he was quoted $85 on the phone and FIFO service. So up at 7a.m. to make sure we were there early and when I arrived they checked me in shortly after opening. Again reiterating, that I wanted a D.O.T inspection and for them to look at the A/C system, as it was out of Freon and clearly something was wrong. The gentleman at the desk said the D.O.T. inspection would be $135 and a few days to get to it. So begins the absolute worst service I have attempted to get in a great deal of time. After telling them the price we were quoted when we called, they lowered it to $85 and said that it would be $150 p/hr. for remaining work. I agreed, although already irritated that the timeline had changed to 3 days. Nearly a week passes and I finally get a call after following up on my own throughout the week. After two hours worth of work, they said there was no Freon; which I clearly stated when dropping it off. This information came at the cost of $300 and provided no value. When I asked for the status of the D.O.T. inspection and the guy said "why do you want one of those?" He suggested that I only need a needed a safety inspection. Fine... Safety inspection it is, when can that be done? 'Will get it done tomorrow", well two additional days tacked on, the bus still had not moved and I went to pick it up. When I arrive (unexpectedly) I was kindly greeted by "I didn't know you were coming, you didn't call." When he recited what had been done per the service ticket (only confirming the Freon was out) and questioned about the inspection, I was informed that there were "15 vehicles in front of you!" For just over $300 (they did put in a small amount of oil, which was low) and offered no more information then when I dropped it off. Nothing was done at all in a week+; when I was advised by at least two people that it was a "day job." What a rip off, and poor customer service, poor everything. Additionally I had asked them to check the brakes and they quoted me 10 hours to pull the tires (that's $1,500 to look). I swiftly declined, and asking more about the a/c system would require 6 hours. They are out of their minds if I will ever bring something to them. Stay away from this place... they are a joke!

Dec 06, 2021

Mechanics were great but Mobicare of Jacksonville took far more money from my credit card than I agreed to. This was a simple job of repacking wheel bearings on a tandem axel (4 wheels). Two other RV Dealers in the Northeast Florida area quoted me $400 plus or minus a few dollars including bearings & seals, tax out the door. Mobicare said $750, but they could do it now, today. Rather than waiting two or three weeks or a month for an RV Dealer to do it I decided to pay it because I had a trip planned in about week or so. When they were done they said they were cutting me break and reducing the hourly rate. Total bill was $571.56. I’m thinking, great and thank you. Still about $170 more than the going price but I was ok with it because of the turnaround time. The next day they called me and said they failed to charge me for parts to the tune of $264.76. Now we are up to $836.32. This is not right but I wanted to do the right thing and reluctantly agreed to the additional $264.76. When reviewing my credit card activity they charged me the additional $264.76 and took it upon them selfs to charge another additional $180 on top of all the other charges. They said they made a mathematical error and needed more money. Now we are up to $1,016.32 for a service that I thought was going to be $750. I feel like they robbed me of over $266. Just because I may not be a savvy negotiator doesn’t mean you can use your position to take from my household and family.

Dec 06, 2021

Truck was ready as promised. Scheduling next two units to be completed at my yard this weekend, their mobile service is outstanding. Thanks guys

Dec 06, 2020

Amazing staff the dispatcher Chris is great to work with when it comes to road side emergencies. Paul is a great manager and can take care of any problem you might have. And the auto and truck shop guys are fantastic. Over all great experience with mobicare. I won’t go anywhere else for all of my services.

Dec 06, 2020

Brought my companies diesel in. They repaired it quickly. It was a Friday too. Would recommend this place due to my own experience. It was very positive

Dec 06, 2020

Had my RV serviced by this team. Good communication and when we agreed upon the work to be done it was completed same day.

Dec 06, 2019

DO NOT EVER USE THIS BUSINESS. As the person below me wrote too many times I took a chance using them. Just got ripped off. Last time they sent someone out charged our business $700 and never came back to fix it!!! Horrible. So unprofessional. I wish I could give them zero stars.

Dec 06, 2019

If you have a Diesel, this is the only place in town that does quality work... They work on the fleet trucks and have see/done everything...John up front is an ace..had a motor replaced few years back with no issues..

Dec 06, 2018

<1 star. Unbelievable runaround and lies come out of this service departments mouths. Do not waste your time. Wish I could get back the last 3 weeks. Not to mention my peace of mind. Follow this and other reviews and go elsewhere.

Dec 06, 2018

Came in off of I 95 with a flat tire. The folks at mobicare realized the urgency of the situation and took us right in and helped us get back on the road. They even gave my dog some water as we waited. That is what I call service! Thanks mobicare.

Dec 06, 2018

Don’t believe a thing these folks tell you. Not reliable at all. I’ll never bring my truck back to that place.

Dec 06, 2018

I could give you the whole long story of what this shop did to me but it would take up to much space so I am just going to say: DON'T GO HERE! They are a total rip off!!!! Run, don't walk!!!

Dec 06, 2018

I had an absolute horrifying experience with this company. Do not use this company for any reason whatsoever! I wouldn't send my worst enemy to this place. That would be too cruel!!

Dec 06, 2018

The name of the place is "mobicare" right? This joker said he doesn't have the diagnostic machine on their truck and I need to tow my car there!!! Are you kidding me? AND said its 95.00 just for him to show up and another 95.00 per hour and NOT including the part. If someone is reading ANY of these negative reviews that out number the positive ones ( probably relatives) and you still decide to use them then my only advice is that the K-Y JELLY is on sale at Walmart. ..be sure to pick some up on the way 😱

Dec 06, 2018

These people were extremely helpful extremely knowledgeable they were also appears to be fair priced I would highly recommend them to someone

Dec 06, 2018

This place will rip you off, do not go there they I bring my semi truck for same simple repair, they say to me that it will cost me about $600 to $800 to get the job done plus $275 t0 $300 to tow my truck to the shop 25 miles away from they shop. When got me the bill they charge me $650 For the towing. They charge me $2,398.51 to replace One U joint One coolant pipe One center bearing

Dec 06, 2018

Too bad you can’t rate this place a zero. After 3 days of phone calls I show up in my motor home at 7am as recommended by the shop manager to have the ground power transfer switch changed only to be told they don’t do electrical work........

Dec 06, 2017

Best place ever brought my 06 f250 6.0 diesel in for oil pressure issue and leak in the transmission coolent line they quickly fond and fix the oil pressure issue and the leak in the trans line and now it's running better than ever I only got 13mpg befor before and now I'm getting 17mpg so needless to say she has never ran better .. Kevin was the best got my ride back on the road

Dec 06, 2017

JUNK. That redneck at the front desk is rude and a cheater. Took $1000 and did nothing. He said he would fix a oil leak in my car. But there were so many people there. It took him like 2 weeks and when I started my car and drove it home oil still leaked. The worker did nothing but sit my car in the shop for 14 days. CANT BELIEVE THAT Taking him to court. Rate it 0 stars. The city should close this business GUYS, YOU SHOULD LOOK ALSO AT THE OTHER RATINGS AND MAKE YOUR DECISION FOR THIS PLACE ALSO I DEMAND THAT EMPLOYEE/ OWNER TO WRITE SOMETHING BACK AN APOLOGY. The owner only replies to the good ratings and not the bad.

Dec 06, 2017

They cant maintain there underware they are bad

Dec 06, 2016

BEWARE BEWARE BEWARE!!!!!!!!!! THIS PLACE AND THESE MECHANICS WILL RIP YOU OFF GUARANTEED. DO NOT TAKE YOUR TRUCK TO THESE GUYS. I WOULD NOT LET THEM CHANGE MY WINDSHIELD WIPERS. I HOPE A LIGHTING BOLT STRIKES THIS PLACE AND BURNS IT TO THE GROUND SO THEY CANT RIP OFF ANYMORE HONEST CONSUMERS.

Dec 06, 2016

I went to this place with my commercial motor vehicle for an annual DOT inspection. This was the first and only time I will ever do business with these incompetent bozos. I am a 20 plus year mechanic and certified by the State of Florida as a level one CVSA inspector. Since I am contracted to a high level carrier I outsource all my DOT inspections to prevent any possible conflicts of interest. By the time these people got done with me they had written up about 10 defects that basically did not exist. And they refused to sign off on the inspection. I just paid them the 75.00 dollars and left. I then took my vehicle to another facility and they conducted the DOT inspection and found not one of the defects these guys listed. I have also had a level one roadside inspection in the State of Idaho and was awarded a CVSA sticker at that time. It is my conclusion these folks couldn't fix a sandwich. If you go to them you can probably expect the same treatment. There is a special place in hell for dishonest mechanics.