Mobile Auto Works
Overview
Categories
Mechanic
Directions
1564 Sanborn Ave
San Jose, CA, 95110
Phone number
Call: +1 408-422-6446Website
View websiteHours
Sunday
10:00 AM - 4:00 PM
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
10:00 AM - 4:00 PM
Reviews
Nov 16, 2024
Charles is an unbelievably skilled technician and consummate professional. Absolutely our go-to mechanic for everything from oil changes to new water pumps. Highly recommended by us highly-satisfied customers with no hesitation.
Nov 12, 2024
I used Charles to replace a dead battery on a weekend. The service was convenient but expensive. Fast forward 3 months, the car won’t start and the battery is the culprit. My regular mechanic tested the battery and determined it has a bad cell. Taking advantage of the battery’s warranty through Charles was going to be extremely inconvenient and expensive. I’d have to take out the battery, drive it to Charles and then pay for him to drive back out to replace it. I understand his time is money, but not a great customer experience when I already overpaid for the initial service. Just something to consider when you’re looking for a longer term relationship with a mechanic.
Oct 20, 2024
Easy to make an appointment, very communicative and fixed the problem quickly! Great option if your car isn't drivable like mine was. Thank you!
Oct 17, 2024
Called Charles for a pre-purchase inspection the morning of, and he got me into his schedule at a very reasonable price. He went independently to the dealer and quickly gave me all the details I needed over the phone. He even suggested a few items to ask for repair, which the dealer did for me. Highly recommend Mobile Auto Works.
Sep 17, 2024
Charles always diagnosis problems quickly and accurately and then fixes problems as soon as possible always saving me money and time and stress.
Aug 17, 2024
Working with a mechanic is a universal stressful feat, with fear of being taken advantage of, and oftentimes given the runaround. I am happy to report Mobile Auto Works breaks that stigma. Thorough, direct and honest. 10/10 Recommend.
Jun 17, 2024
Not a fair experience, would not recommend.
Jun 17, 2024
Thanks Charles for all your good work!
May 17, 2024
Charles from Mobile Auto Works is my hero! When my car broke down unexpectedly, he came to my rescue with exceptional service. Their prompt and honest repairs, from brakes to electrical issues, were done at an affordable price. From now on, Mobile Auto Works will be my go-to mechanic service, and I will enthusiastically recommend them to all my friends and family!
Apr 17, 2024
Charles is extremely knowledgeable and cares about doing a good job. He came out to diagnose my dead Ford Ranger. He got her running after a month sitting idle and we have a plan moving forward with maintenance and fine tuning. I would STRONGLY recommend this mechanic. Honest, knowledgeable and reasonably priced. Thanks for the excel service Charles!!
Mar 17, 2024
Charles was great. Got a pre-purchase inspection. Came by right on time, checked out the car quickly, pointed out everything he found and explained it all comprehensively. He answered any questions I had in a very kind manner and offered further help in the future. Didn't even pay that much for a PPI. Setting an appointment was easy and quick. Give him a call before you set it online and it's even easier. I would definitely recommend MAW to anyone looking for a kind professional who knows what they're doing.
Feb 17, 2024
Charles came out to my house to give me a repair quote on my Jeep! He’s very knowledgeable, that much is obvious! However is is also extremely kind and took time to explain the repairs! I am scheduling the actual repair work next week, but thought a separate review on the estimate process was warranted!
Nov 17, 2023
Called them and texted them. Never bothered to call me back
Nov 17, 2023
Charles did an excellent job helping me with a pre-purchase inspection. He was on time, communicated well, and was very thorough in his work. He clearly communicated what he was checking, offered to teach a bit about what to look for, and took his time answering my questions. His advice and expertise paid for itself, would highly recommend him for any other pre-purchase inspections!
Nov 17, 2023
Charles is the best out there! From setting up the appointment, getting the inspection, having the problem fixed to payment was a smooth process. Highly recommend! His craftsmanship and professionalism make having to deal with car problems less stressful! Thank you!
Nov 17, 2023
Don’t bother calling anyone else. This guy is top shelf. Fast, very knowledgeable, effective, professional, and considerate. If you need it done fast, right, and reasonably this is your mobile mechanic.
Nov 17, 2023
Gave me a used battery and over charged for the labor. Better off going to a real storefront that is established instead of worrying about getting ripped off. Keeps making excuses but his hustle is to sell used and old batteries in order to make a living.
Nov 17, 2023
I can't say enough appraise for Charles' work! He just saved me from buying into a long-lasting trouble with his thorough inspection. The car I was interested in is expensive and looked fantastic on the surface, but Charles' found out issues that made the car unsafe to drive. I dodged a bullet. Besides, talking on the phone, getting the report and pictures through text and email, convenient appointment online just make everything super efficient.
Nov 17, 2022
Charles is AWESOME. I hired him to do a pre-purchase inspection, and he was incredibly meticulous, thorough, and patient with me as I asked what I'm sure were very stupid questions. He made sure I understood every aspect of the process and even went for a test drive with me as he gave me his run-down of the vehicle. In the end, I was able to get the price I wanted (even though this dealership was notorious for being "no haggle" and downright stubborn). It really helped having Charles in my corner, who is clearly passionate about what he does and is a genuine consumer advocate. You should definitely hire him if you are thinking of buying a car. Thank you, Charles!
Nov 17, 2022
I had booked an appt. with yourmechanic.com and they cancelled because it was too difficult for them. I then booked with Charles @ Mobile Auto Works who gladly accepted. Charles came out and had the problem completely fixed within 15 minutes. Very knowledgeable!
Nov 17, 2022
I've used Charles twice now for pre-purchase inspections, and both times he saved me from buying total lemons. He takes his time and goes over every inch of the car. He not only tells you everything that needs to be addressed, but he is able to give you estimates, and is able to break the news to the sellers politely. He is a well of knowledge, and is simply a great person along with being a great mechanic. He is very trustworthy and always has the customer's best interests in mind. His services are worth every penny, you will not be disappointed. Thank you so much Charles!
Nov 17, 2022
Thank you so much to Charles and Chuck. Very professional and so kind. I had a rough weekend. I cried when my car would not turn on. But when I reached out to you. Your calm voice helped me be calm. And Chuck thank you for helping to keep postive and you told me it's gonna be something simple. :( Thank you to Mobile Auto works for your trust.
Nov 17, 2022
This is a true hero who deserves more praise than I could give.
Nov 17, 2022
Very knowledgeable and helpful. Charles really did a miracle for me on my small block 350. Thank you again for such an excellent job and such a friendly attitude. Definitely will use Charles again.
Nov 17, 2022
Fast, friendly, respectful, service
Nov 17, 2022
Got my car started after 4 other guys couldn't. He is the greatest
Nov 17, 2022
Helped me locate a blown fuse and super genuine and friendly. gained my trust quick. i didn’t disappoint.
Nov 17, 2021
Charles is honest, punctual and thorough. I used him for a used car pre purchase inspection. He sees things any buyer would miss with the naked eye. Gave me an honest opinion on if he’d purchase the truck and saved me about 3k. 100% would use his services again. I paid $200 all in. A bit of a premium compared to others, however, you get what you pay for. It’s hard to find a mechanic you can trust.
Nov 17, 2021
Charles was everything anyone could ask for in a mechanic; he thoroughly explained the process and pricing, had everything on him that he might need, and he worked quickly and accurately. We had a complete diagnostic and the car was fixed in less than 2 hours. Pretty darn awesome.
Nov 17, 2021
Charles was right on time and problem solved the issue right away. He knew exactly what was wrong and had it fixed in no time. What a great experience! I will definitely be using his services again any time I need a great mechanic.
Nov 17, 2021
I had a starter go out on my pickup and I was stuck at work, 100 miles from home. In my panic, I called several mobile auto services and booked Mobile Auto Works online. I screwed up and thought I had canceled. Another company came and did the repair. Guy showed up and I felt bad. He was very professional and understanding. Showed up on time. I will use them in the future.
Nov 17, 2021
Quick service, called and get my car fixed same day