Mobile Mechanic of Baltimore

Nov 06, 2024

Called the number listed on Google on A Saturday, when I was able to reach someone they asked what service I need. I told them that I need a bolt extraction, they requested a picture of which I sent. Upon receiving the picture and a wait they called back to inform me that they would not be able to get to me until that following Monday. I reluctantly agreed because I was having trouble finding someone else at that time. When Monday came I called him early so that I would be able to get the work that I needed done with in a reasonable time. They answered, and I asked to see if they would be able to still assist me with a bolt extraction. They said that it would cost 60 for them to come out and that they would not be able to know for sure until seeing the car, even though I had already sent them a picture of the car. After agreeing to the terms I sent my address and information for my car. That was at roughly 8 a.m.. Shortly after I received a call to inform me that someone would be there shortly. After going out to my car to wait, I was then told that they had been mistaken and I was not the customer that they would be arriving to shortly. I have tried to be understand of busy schedules, when I called and sent a text to get a estimate on how long, they did not pick up the call or return my text message. I get that you may be busy so I would like to give them the benefit of doubt, but it has been almost 6 hours. Ultimately had to find someone else to do the work.

Dec 06, 2023

Mr Lazar did an excellent job. He came on time and was very professional. Kalman Lejtman

Dec 06, 2023

The worse

Dec 06, 2023

Wowww.. If this is the place on the side of the building.. Junkies with Family Dollar tool sets. They will mess up your car, soon as you leave or turn your back, messed mine up. I wasn't even a problem, I'm cool, calm with everyone, imagine if you give attitude or ask questions.... All pictures are stock, no real pictures, WHY?? Too much a problem to type. Beware

Dec 06, 2023

Nice

Dec 06, 2022

Exceptionally honest mechanic

Dec 06, 2022

Great customer service and the mechanic was very knowledgeable

Dec 06, 2022

I called this company on 2/25/2021 to recieve some mechanic work. They came out the same day the mechanic was really nice. He attempted to repair my coolant leak, but ran into some issues. I was informed that the mecahnic will be back out on 2/26/2021 at 11:00 am. The mechanic was not instructed to come back out until maybe 2:00pm. The mechanic ran into another issue and was able to take me to the store to get the part. However, I was informed of the wrong part to purchase and had to wait until the next day to recieve the part. I was informed by the owner or dispatcher that the mechanic will not be back out until Monday. I was very disappointed, I have a mobile business and I understand that things happen. I was informed "the mechanic went above and beyond and could have just put the hose back on and left it." After finding out that the coolant housing crumbled. Which, the mechanic reported that he missed. But, why would someone tell a paying customer this. He could have schedule me for Monday which would have been March 1, 2021. I did not understand why I had to call back inorder to schedule an appointment, when I already was waiting. I should have been rescheduled ASAP. Needless to say, My dad had to take off work to finish the work. I was disappointment, i paid for a service that should have been convient and it was not. I was treated as if the company was doing me a favor. The mechanic however was very nice. But I will never use this company again. Money lost!!!!

Dec 06, 2022

One star because that's the lowest I can go. I called to get worked done on my vehicle, and the guy who answered the phone was very rude. Not only was he rude and disrespectful but he hung up on me. I will not recommend them for anything not even to wash my windows. Just saw the response, I'm not a lady. Good try though lol.

Dec 06, 2022

They were good pol until they got in my personal business not knowing anything about me or my family

Dec 06, 2022

This is the ABSOLUTE worst company to do business with. They don't response to call/text, bad communication, over priced. I WILL never use them or recommend.

Dec 06, 2022

Unprofessional I will never recommend this place David never showed never called Im new to Baltimore and the level of professionalism sucks makes baltimore look even more horrible . Take care get better people that will provide excellent service I am a customer that’s willing to pay for a service to be provided better yet this company needs to get somebody thats going to actually come out and not do a NO CALL , NO SHOW David wasn’t apologetic neither I will never recommend or go here point blank . If I could give zero stars I would . Absolutely unacceptable very distasteful.

Dec 06, 2021

He was at my house for 3 mins and charged me $60 after I kept asking him ' how much it was going to be. I feel ripped off.

Dec 06, 2021

Complete trash dude didnt know what he was doing and very un professional had my car for a whole day and didnt even try to fix it. He call himself a mechanic but couldnt even get my car started sml. I dont recommend this guy or his establishment to nobody n im only giving him 1 star bcuz i cant give him negative stars

Dec 06, 2021

Here the prices of the items we useiy buy from brand name stores is way cheaper at this store.

Dec 06, 2021

I would rate no star if possible. I don't review bad but this is necessary. 2 dirty old men without a tooth in they mouth should've been a red flag for me. but whatever. My belt popped off my car. they diagnosed the tensioner. then they said the belt is just worn. there is no problem with the tensioner. they charged me $300 to put a new belt on. next day it popped off again. I called another mechanic he fixed the tensioner, the original problem. basically I paid them for nothing. DON'T USE THEM.

Dec 06, 2021

Paid for them to tell me what I already knew. Waste of my money and time....

Dec 06, 2021

The person who answered phone identified himself as David and took my contact information and my home address he then told he would call me back when a mechanic would be able to come and do a diagnostic test to determine what was wrong with my car. He also told me there would be a fee of $80 for the test that would be included in the labor cost to make the necessary repairs The next day two men came to my house and looked at my car did not run any diagnostic test but assured me that this would be an easy repair and all I would need to was purchased the parts so I gave them the $80 fee which my mother witnessed me giving to them so I purchased the items he indicated I would need and called to schedule day for the work to be done I was told that no one was available and as soon as someone was free they would let me know I still have not heard from anyone and it had two months

Dec 06, 2020

Came when they said. Seemed knowledgeable. Far pricing

Dec 06, 2020

Had to call the police on this scammer. He took my money to diagnose my timing belt needing to be replaced. He claimed to have a shop on Belair Rd which does not exist. He stole my tags and vandalised my vehicle. Police Report 4-20028166.

Dec 06, 2020

I spoke with someone around 9am who requested that I text my Address and my car repair request. I was told that I would get scheduled for service b4 12pm. No one called me until after 4pm. I had to find another provider

Dec 06, 2020

I'm part of the google community and I will be trying to see how we can make it possible to be able to give a company a NEGATIVE rating. This company doesn't deserve even the 1 start it takes to do the review. We reached out to them on August 25th because our car wouldn't start they finally made it on the 27th and diagnosed the issue as a bad alternator and charged us $80 which was suppose to be $60 based off what we were told when we called but OK fine. They wouldn't come out on the weekend "cause it was raining" and told us to call at 8:30 Monday morning the 31st. They were short on the phone, very unprofessional and said "11:30 or 1 which one you want" we said 11:30 because its been days 1:50pm still hadn't show or CALLED when we called they were disrespectful, unapologetic, unsympathetic, and plain rude. We got on the phone and found another mechanic in less than 10 minutes he was here at our house with tools in had to diagnose and FIX the issue in about an hr. and within a total of 1.5hrs the issue was properly diagnosed, the REAL mechanic (showed us his aes card) showed us the readings off the alternator and the battery both and explained everything to us so we understood that it was in fact NOT THE ALTERNATOR but merely a dead battery cell. Minus the $80 improperly diagnosing my car the overall experience was total $200 bux! So PLEASE HEED THIS WARNING do not go to this place for service, you will not get it and you will be misled!

Dec 06, 2020

Lack of customer service when asking for an estimate

Dec 06, 2020

Never showed nor called .

Dec 06, 2020

Sucks to be stuck on the side of the road and need these clowns

Dec 06, 2020

They quoted me $100 to come and tell me what’s wrong with my car. That is ROBBERY!!

Dec 06, 2020

They were quick and to the point got me back on the road fast....

Dec 06, 2020

Unprofessional and unreliable.

Dec 06, 2020

very satisfied information was help ful a little pricey look around first