Momentum Motorworks

Nov 07, 2024

Momentum is the best! I had several complicated issues with my BMW Z4. They discovered the cause of problems that were mis-diagnosed by another shop. Matt explained each in detail and gave excellent advice on which issues we needed to repair ASAP and which could wait. He also went above and beyond, coordinating to complete a complex convertible top repair. Communication throughout the process was outstanding. I highly recommend Momentum for your BMW service needs!

Nov 05, 2024

Absolutely the best! Todd our daughters car there after dealer told us they couldn’t get to it for 2 weeks. They fixed it in one day and knew exactly where to start looking for the problem. Everyone was so helpful!! They have won our business 2’d referrals!!

Sep 05, 2024

I purchased my first Audi over the summer and was worried to death when it came down to maintenance. I called the shop and was easily able to make an appointment. Mary, Taylor, and Matt were very kind and patient with me whenever I had a question. I appreciate the fact that they called me to get my approval prior to doing the additional services they recommended beyond what I had come in for. Personable, thorough service is how I’d sum it up. Definitely will be returning for future oil changes and diagnostic checks. Thanks guys!

Sep 05, 2024

Momentum has performed services and repairs on Audi Q3 and previously on my Q5 and have been honest, transparent on costs, great at communicating inspection results, and performed quality work on par or better than the dealership. The best independent German car shop in the area and highly recommend.

Sep 05, 2024

Timely service,

May 05, 2024

I had a Great experience with Momentum !!! The staff was professional & most of all courteous. They were most informative & precise with scheduling an appointment including the service repairs. They were excellent with communicating with me about discovering additional mechanical problems concerning my Mercedes -Benz. Momentum is truly a great place for Mercedes -Benz services & repairs. Thank you for such a great experience as a new customer !

May 05, 2024

My first experience with Momentum was excellent. They went the extra mile to remedy a problem with my old 2008 BMW 135i and were terrific to deal with. From now on I’m trusting my beloved Beemer only to Momentum.

May 05, 2024

Rory is an amazing owner with many years working in the automotive industry, backing his self-made business. Mary is so sweet, hardworking, and the true backbone & mama bear of the shop. The guys are all extremely knowledgeable and trustworthy. Vince is my technician, and his level of expertise and credible workmanship; the way he can explain a repair in the most simple and easy to understand ways is the reason I'd never take my car anywhere else.

Apr 05, 2024

They are good!

Apr 05, 2024

Just picked up my car after an excellent first experience with Momentum. Taylor, my service writer, was cordial, to the point and did not attempt to sell anything I didn’t need. The store is beautiful.

Feb 05, 2024

Super impressed with Momentum!! They identified and repaired an issue that the dealership could not. They are very knowledgeable and honest! Loved the people and service and will never use anyone other than them going forward. Thank you so much to everyone at Momentum!!

Feb 05, 2024

Thanks again for your help this morning. I made it home safely to Nashville today after stopping there for service. Matt was extremely knowledgeable and put my mind at ease. I can’t say enough good things about your service center. I’d give you 10 stars if I could!

Jan 05, 2024

Excellent service which is consistently provided.

Jan 05, 2024

I can’t say anything about the technician since I decided not to bring my BMW there after talking to the receptionist. I called and asked if I could bring my car in the next day. Apparently that (or my strong overseas accent) caused the receptionist to respond like this “ You mean that you want to make an appointment and we have a spot next week” I appreciate the fact that she told me what I meant. Next thing I wanted to know if there were any costs involved for checking the problem? “Yes $150” which she said twice. I thanked her for the information and she replied “hmm hmm/uh uh” and without a goodbye hanged up the phone. So I will drive my 17 miles to bring my car and money to my own mechanic because I do appreciate great communication and customer service which in my humble opinion also starts when answering a phone.

Jan 05, 2024

Matt and the rest of the team are incredible. My car was in rough shape and Matt was able to fit me in the schedule and diagnosis my car during the week of Christmas. My car had a bunch of problems and Matt walked me through everything throughly and with great detail. Never once did I feel like I was being sold or pressured with products. My car was on its last leg and instead of pushing me to fix the car, Matt and the team helped me get my car in the best condition to sell free of charge. Momentum gained a customer for life in this transaction and I strongly encourage you to make the same choice for a mechanic as I did. Thank you to Matt and the rest of the Momentum team for their above and beyond level of service!

Dec 05, 2023

Always great service at Momentum! We've been taking our BMW for a couple years now. Highly recommend! We've never had any trouble.

Dec 05, 2023

Great experience every time I go ! Friendly and very helpful staff !

Dec 05, 2023

Great service by great people. Been going faithfully for years. Highly recommend!

Dec 05, 2023

I purchased my 2007 BMW X3 in August, 2018. From the beginning, I have put my trust in Momentum Motorworks for all of my maintenance and service needs. One of the best decisions I ever made. The staff is always friendly, professional, knowledgeable, and accommodating. Mary is “Top Notch” on the front end. The first person to greet you in person or on the phone, she is always polite and helpful. My service advisor, Matt Thomas far exceeded my expectations. Matt contacted me quickly to review in detail the inspection report and to make arrangements to get my service completed. My last visit on January 12, 2023 called for multiple extensive repairs. Matt committed to having my car back to me in four days. To my surprise and delight, I had my car back in 24 hours. Matt delivered on the repairs and cost we discussed. My 16 year old “baby” is running like new. I couldn’t be happier! Thank you, Matt, Junior Grant (Technician), and Mary for a job well done!

Dec 05, 2023

I want to give the biggest strongest recommendation for Momentum Motorworks!!! They are the best and most customer focused BMW and other import car repair shop I have ever found. They do everything possible to make the customer happy and are very technically competent and honest. If anyone has ANY repair needs for your import vehicle I would go to them for certain. Miss Mary is great and Taylor is one of the owners. Great place!!!

Dec 05, 2023

Matt was/is amazing!! He thoroughly went over what was found and provided options on how to handle the findings. I never felt rushed on the phone and he also gave time to think about what we wanted to do. The cost of the repairs aren’t the cheapest, but they aren’t the most expensive either. One thing you will get for your money is honesty along with knowing that you will have technicians repair your vehicle that truly know what they are doing.

Dec 05, 2023

Over delivered! This is my place if I ever need work done.

Dec 05, 2023

This place is the biggest blessing! I was so afraid when I brought my car in for the first time a few years ago. Ms. Mary was amazing! She was so welcoming and made me feel comfortable being there. The gentleman who work there have always been very transparent and upfront with what was needed for both of my BMWs. They are still consistently amazing every day. I could not ask for better service.

Dec 05, 2023

Very customer focused. Had an appointment-still took all day. Not cheap but less than dealer. No ride home.

Dec 05, 2023

Very pleased with the repairs, price and overall customer experience. We have three older-model Mercedes ranging in age from 23 years old to 38 years old. I took our 27-year-old S-Class in for some maintenance and repairs as I’d been searching for a new shop. Momentum will be where we go from here on out. Matt was incredible to work with, and I’ve had the car back for a week now with no issues whatsoever with the repairs performed. They even did a couple extras. That’s earned my loyalty, and I’ll be returning to Momentum for more maintenance items on all three Benzes over time.

Dec 05, 2023

We were having an issue with our car but it wasn’t showing a check engine light. I’m sure if we had taken it to the dealer they would have just turned us around. Momentum had it figured out in no time and had it back to us the same day. I’ll be using them again if any other issues show up.

Dec 05, 2023

Fair and honest auto repairs. I recommend

Dec 05, 2023

Fantastic customer service and very easy to work with. Matt knows his stuff about BMWs and I trust his opinion completely. I can tell he is honest and that is by far the most important thing when it comes to car repair. Highly recommend!

Dec 05, 2023

I highly recommend that you visit momentum over the dealer. The dealer will give you very little in the way of diagnosis, and they certainly will not evaluate the car for free. At Momentum, they gave me a complete look at my car, recommended services, and they let me know the price before. I'll be back

Dec 05, 2023

Momentum Motorworks is a first class bmw service shop. I was very impressed with the customer service. Mary and Mat were very helpful in providing information concerning repairs for my vehicle. I got calls to keep me updated when my car would be ready. I would recommend this company to anyone needing services on their BMW.

Dec 05, 2023

They diagnosed exactly what was wrong with my Audi A5 brakes. Fixed what others had messed up and only replaced what was needed using actual Audi parts. Lesson learned, places who use aftermarket parts who charge less will cost you in the long run. Momentum told me in advance they would only be using Audi parts. Even did me a favor and getting rid of a squeak in my trunk. All around great employees who worked faster than expected

Dec 05, 2023

We have been taking my car to Momentum for a couple of years and have worked with Taylor. They are always professional and thorough. This time, we worked with Matt. He was great also and very responsive to us on repairs to my daughter's vehicle. He made sure to explain everything thoroughly and worked with us since the car had several problems. This was a used vehicle we recently purchased and wanted to make sure it was thoroughly looked at and all repairs made to provide a safe car for our daughter. The guys ordered the parts and did the work quickly to get the car back to us earlier than they had quoted. Great experience working with Momentum.

Dec 05, 2023

called ahead for a service A on my CLA250. Was first in line and out by 9am at half the cost of the dealership. Thank you!