Monro Auto Service and Tire Centers

Dec 05, 2024

Wonderful service and experience! Got in and out in minutes for them to patch up my tire. Always nice to support a local business - highly recommend!!

Dec 03, 2024

The entire team was amazing! Quick service and made sure I was taken care of!!

Dec 01, 2024

Had new tires installed here that were bought from a third party and sent to this Monro location. I'd definitely recommend coming here for work with your tires. The staff was nice, and the manager went out of his way to make sure my car would get taken are of. BTW, a note that if you have a Tesla (and possibly other EVs as well), it's worth having on hand Tesla-specific jack pads. Just search for it on Amazon and you'll see what they are and why they're needed. The Tesla car manual doesn't mention it, but they can be important.

Dec 01, 2024

The shop was extremely professional. They are willing to work with you when it comes to pricing. There was no pressure selling either. I will definitely be back. Also, getting a quote for new tires

Nov 30, 2024

Came in to have my tire looked at as I had something in it. They were able to fix it and get me on my way very quickly. Very friendly and clean shop. Would highly recommend.

Nov 30, 2024

I own a 2017 Toyota Tacoma. My brakes started grinding indicating that I needed a brake change. Wasn’t sure of the timing on when I would be able to get it taken care of due to it being Thanksgiving eve. Beechmont Monro even though being very busy understood my situation with the brakes and worked me in quickly. The professional service was outstanding and put me at ease with the work that was being performed on my truck. I will be back for other services needed. Jeff 😃

Nov 23, 2024

Found a leak from an unexpected screw in my tire while on the road to run weekend errands. I knew I didn't have much time before I had a full-on flat, so started calling tire places in the area. Monro was able to get me in that same morning and provided fast and friendly service while repairing my tire. Would be happy to take my car there again.

Nov 07, 2024

Brian and the Monroe team was great definitely would recommend to come here to get any service

Nov 07, 2024

Beechmont Monroe Auto Service and Tire Center made quick diagnosis of my care problem and added me in getting to work on time. Instead of replacing a starter as I was told by some other place. It came down to it just being a battery. Brian Burger and his Tech were very attentive to my situation. I have scheduled an oil change as well as car health check up. Full synthetic.

Nov 07, 2024

Brian is absolutely amazing. He truly cares about his customers here and does an amazing job breaking down what you need done. Top tier customer service and definitely has my business from here on out!

Nov 07, 2024

Brian, the manager, is always helpful and willing to help out his customers at this shop. Sitting in the waiting area you can hear that he wants what’s best for the driver. He educates the driver and has them make their own decision.

Nov 07, 2024

Flexible and fast. Kind, understanding staff.

Nov 07, 2024

Great service and very friendly staff! Will come back!

Nov 07, 2024

Great service, prices and very informative!

Nov 07, 2024

Great staff and service. They do what needs to be done and explain things. I will be a repeat customer.

Nov 07, 2024

My car was shutting down and running funny. I stopped by and two co-workers Brian and Jake greeted me immediately and diagnosed the problem. Me thinking the worst said it was just a battery and they were able to take me right away and within 30 min or less I was out the door and running great. I definitely will go back because I trust them not to sell me something I don’t need . Thank you for taking care of me

Nov 07, 2024

Not very professional not very trustworthy

Nov 07, 2024

The service was great, very nice people !! And the woman was so nice ! And very quick !!

Oct 07, 2024

Needed 2 tires plugged before kids football game and I tell you the customer service is outstanding. Was offered drinks, in and out service and the price was just a blessing. Thank you.

Oct 07, 2024

Great customer service! And despite some tech trouble roughing up their busy schedule they got me in right away to replace a dead battery, all while maintaining transparency on pricing. Thanks team!

Oct 07, 2024

Hands down this is the best shop for fixing your car. They are honest and won’t break your bank for no reason!! We only come here to get our cars fixed! Brian is definitely the best!

Oct 07, 2024

I had 4 tires put on plus alignment . Everything went smoothly. Very friendly staff!

Oct 07, 2024

I had a fantastic experience at Monro Auto Service Centers! They repaired my tires quickly and provided excellent service throughout the process. The staff members were friendly, professional, and efficient, making the whole experience smooth and hassle-free. I’m very pleased with their work and will definitely be coming back again for any future services. Highly recommend!

Oct 07, 2024

I stopped in to monro tire/anderson on a weds late afternoon/evening, just before 7pm - due to a nail in my tire, looking for a patch. Brian, stopped wat he was doing, and listened to my needs. He was honest, and accommodated my need to get tire fixed asap, serting up an appointment first thing the next morming. This was a huge help and relief for me as I use my car for my job. The mechanic was thorough and although I needed 2 new tires, longer-term, I'm set for now. Thanks to a great service shop -- and getting me out of a jam with my best interest in mind. Keep up the great work 👍 and I'll be back to see you all for future service. 😁

Oct 07, 2024

I was having issues with my tire going flat and we called to make an appointment here. They were able to get us in within the next hour and was able to identify what was causing the issue as well as fixing the issue. They had us in and out and I would 100% recommend Monro Beechmont to others. The customer service was also 5 stars as well.

Oct 07, 2024

My experience was honestly awful. 1. We called to schedule an appointment and were quoted $129 for a new tire. Upon arrival, we were told they couldn’t service our car that day. 2. We were then informed they didn’t have tires for our car and would need to return in 3 days. Despite this, Brian promised a “smoking hot deal” on 3 tires. 3. When we returned, Brian didn’t remember us, so we had to provide our information again, and he didn’t give a quote. 4. Brian forgot about the “smoking hot deal” and tried to sell us 3 tires for over $1200. I opted for 1 tire, but was quoted $234, $105 more than the initial quote. 5. The paper bill showed $260, though we were charged $234. 6. When paying, Brian asked for a picture of my card and address via text. When I refused and gave him my info on the phone, he loudly read back my billing info, which was concerning. 7. I asked him to lock the keys in the car for after-hours pickup with our spare key. He said he couldn't do that for "legal reasons" but when we picked up the car the next morning, it was unlocked and the windows were rolled down. The entire process felt extremely unprofessional. The only redeeming quality was the front desk lady who empathized with us about the windows.

Oct 07, 2024

Stopped in with a last minute tire issue as they were closing, Brian and Ricky were able to help me. They took care of me , fixed my tire with a patch, and I was still able to make my schedule to work without being late. THANKYOU, GUYS!!!

Oct 07, 2024

The team at monro helped me out when I really needed it. They were super helpful and the manager was great with explaining exactly what was wrong

Oct 07, 2024

These guys did a great job 10/10 recommend.

Oct 07, 2024

Try every tire retailer up and down Beechmont before you talk to Brian at Monro. The care,pricing and professionalism that we received were outstanding and I'm a Tire Discounter credit card holder. Balancing and alignment were part of the package. Very impressed with all of the changes at this location.

Sep 07, 2024

Great place for repair and many more. I was treated as a valuable customer. All our family cars go for the great service and experience. Thank you so much..

Sep 07, 2024

I stopped in with an emergency flat tire. They repaired the flat and had me on my way extremely quickly. Very friendly and professional.

Sep 07, 2024

The entire team was extremely professional and friendly. They were able to get us in quickly on a Saturday to inspect our tire when other businesses were scheduling out until Tuesday. We will continue to bring our van here for any future needs!

Sep 07, 2024

They apparently serviced and inspected my car 5 years ago. Apparently, the frame is so badly rusted that the wheels are about to fall off.