Monro Auto Service and Tire Centers

Nov 30, 2024

And the best experience on 52nd and Keystone would anybody to go to that location Steve The manager and his team know how to get it done.

Nov 07, 2024

The shop was able to take my car in and replace brakes on a busy Saturday. Great customer service. They did a thorough job of explaining what my car needed and what my options were. I will return. Thanks again!

Oct 07, 2024

Ed took such great care of me and my car issue today - efficient, quick service. Highly recommended!

Oct 07, 2024

Terrible customer experience. On the phone with an Indonesian call center for 30 minutes. Got booked for the wrong day. Tried charging me for my free tire alignment…Didn’t even check my tire pressure. They left me at dangerously low levels(15-25 psi!!!) Don’t waste your time coming here

Sep 07, 2024

This place sucks. Go elsewhere if you need your car serviced. 4 hours to change a tire is unacceptable.

Sep 07, 2024

I love how ED the assistant manager and the manager was understanding of me purchasing the wrong Groupon coupon and they made sure I was well taken care of I will be back and the way they handled my situation was so wonderful..

Sep 07, 2024

Very quick and efficient service! Ed, the customer service representative was awesome and made the little wait time I had a good time.

Aug 07, 2024

Ed is wonderful and was so empathic to my cars needs! Thank you guys for everything!

Aug 07, 2024

I must say that This monro is the most…when I say that they went over an beon what I thought I deserved as a customer…I really mean it…An Edward was really a big help to , he made sure I was more than “” WITH THE SERVICE!!!.’….

Jul 07, 2024

Ed and his team go above and beyond providing excellent customer service! I had scheduled an appointment online and they were able to order the parts needed and have the car taken care of in the same day in under two hours!

Jul 07, 2024

Exceptional service every single time I come to this establishment. Steve is a great mechanic who is very honest and upfront. Highly recommend

Jun 07, 2024

(Eddie)...The most respectful manager that I have talked to in a long time. Thanks for helping me with my windshield blades, and yes, I will be back for my oil change. Thanks

Jun 07, 2024

Great quick work and fair prices

Jun 07, 2024

Showed up close to close with blown brakes, staff were very helpful and who I believe was the manager helped with the price when the part didn't come in time for me to go home. Edward Robinson was also very helpful and friendly when I came to pick up the car the next day. Highly recommend this auto shop for those in need of car maintenance!

May 07, 2024

Ed and Steve display great customer service when servicing my car

May 07, 2024

Excellent and quick service. Honest on estimates for costs. Props to Ed Robinson.

May 07, 2024

Friendly and successful repair

May 07, 2024

Ed Robinson was exceptional today. He was patient and educational when helping me pick out the best oil change option. Even with only 2 hours before closing he was able to get me in last minute with no issues. Ed also gave me the best advice on what would work for my car and my pockets. I appreciate the very friendly and timely service he provided me today. Will definitely come back just off Ed’s customer service alone very honest and hard working.

May 07, 2024

Jeeps owners beware !!!!!!!!!!I had a problem with my Oil filter, housing fuel pressure hose.. I went to Monroe to get this repaired. I was charged $1403 for the unit connected to the unit is the oil pressure sensor that was not placed on at the same time of the repair for the unit. now my engine light is back on saying that my oil pressure sensor is needing to be replaced. I was informed that he did not replace it and he wants to charge me another $600 for the sensor and it should be insured. I contact corporate and corporate is refusing to honor the warranty jeeps beware they will tear your baby apart!!!!!

Apr 07, 2024

The staff are always polite and helpful. I’ve found this shop has better prices than the of the competitors! Will go here as long as we live close by!

Mar 07, 2024

Awesome service, ED and his team got us in and out quickly.

Mar 07, 2024

Bad alignment crooked steering wheel

Mar 07, 2024

Great place! Honest and hard working- completely transparent with everything about your vehicle. Fast and efficient, and Ed is best at customer service! Thanks guys for all you do!

Mar 07, 2024

Love this place, and have come here for a few years now with multiple vehicles. Steve is an absolute legend, and Alex and Ed have also been really great to work with. They invite you onto the floor and show you issues so that you can see them with your own eyes and understand what’s going on. Super kind, honest, and competent, which is unfortunately a rare combination in places like this.

Feb 07, 2024

Ed, Alex, and Steve got me in and out quick with an alignment at a very good price. Very very friendly, too.

Jan 07, 2024

Ed helped me out with my tire issues today. Got me in quick and gave me and my son great customer service!

Jan 07, 2024

I had a great experience today with the guys at Monro Brake and Muffler honest and courteous not to mention resonably priced ..

Jan 07, 2024

Quick service - knowledgeable - coordinated well with Insurance adjusti

Jan 07, 2024

They have a great team over at Monro. I came in for an appointment I thought was scheduled through a third party but of course they did not contact Monro at all and in the middle of the holidays. Ed quickly figured everything out and got it organized. Even with a full day of work he managed to squeeze me in and do all the work for a very very very good price. There was even a mixup that they immediately fixed without any questions. Have not had better service anywhere before. I’ve had tire issues for a year since the last repair job I had done elsewhere and they fixed a year long headache in less than 20 mins. I will for sure be back with any future issues I have. Edit: And shoutout to the manager and tech. Great dudes!

Dec 07, 2023

Edward Robertson and Ladarius Smith took care of all my needs. Highly recommend.

Dec 07, 2023

Every time I come here I receive the absolute best and honest service. The gentleman that works the counter is named Ed - he will take care of you ! He’s a class act!

Dec 07, 2023

Very pleased with the repairs and quick turnaround. Staff was very nice and helpful. Ask for Ed Robinson and he’ll make sure you are taken care of. All-around a great experience