Monro Auto Service and Tire Centers

Dec 06, 2024

I came in I had a flat tire as soon I entered the place dude said Iam booked I was like it just need a batch he said I booked like it’s only a 10 min job. Not recommended. If they only want the big job you go down the street to the dealership and they do it for you and give you warranty

Dec 04, 2024

Great place to start taking your vehicle to for maintenance. I like dealing with the crew at the 27th street location. Good guys. They will take care of you! Jim is a hell of a person and he takes the time to get your issues resolved. Honest and Knowledgeable. He seems to be passing his knowledge down to the guys in the shop in a respectful way! Great to see.. Hard come by shops with guys like this now days. Guys up front like the manager & Michael are down to earth and will work with you. PLEASE REMEMBER THESE GUYS DEAL WITH THE PUBLIC. That can be really difficult I would imagine. Be respectful and these guys will take care of you!

Nov 23, 2024

Great help with emergency tire repair!

Nov 23, 2024

J.R. and Michael provided excellent service! My daughter had a flat tire and they checked their stock to be sure that had the proper tire we needed before we had car towed to them. Once we arrived, they were very friendly and worked us into their busy schedule to provide service. They even stayed open late to get the car fixed! My daughter was back on her way to her dorm within an hour. They were very efficient and the kind of people who work hard, with a smile. We will be using them in the future for tires and service. Great crew and business.

Nov 23, 2024

The staff was very helpful not only with me but with the other customers that stopped in. They actually questioned a potential oil change for a customer ... He was under the mileage to need one, helped the gentleman talk to the Toyota customer service and determined that his 1 st oil change had to be done by a dealer or his Warranty would be invalid...I have found my new car service shop.

Nov 16, 2024

Great location and service! They couldn’t get me in same day in my time frame BUT they got me in the next day right away! If you’re looking for a reliable, affordable, and trustworthy shop look no further!

Nov 16, 2024

You know I only came here because of the Groupon but immediately when we came in the guy sitting at the counter was rude. He’s a heavy set older man I didn’t get his name but either way. Immediately asked for the Groupon code which is fine but I asked what kind of oil does the car take before I purchased it. He was rude and told me whatever I purchased and I said I haven’t purchased it yet because I was unsure of what oil is needed in my car. Very rude just sighing at me asking a question I immediately purchased the one after he told me and the internet was taking forever to load but it took him almost 10 minutes to tell me what kind of oil I needed in my car but rushed me to pull up my code there was no one in the store. I did not like his attitude at all he needs to be checked . It’s your job as being the first person I walk in here and see is to be nice and greeting not rude and dismissive.

Nov 07, 2024

Great service. Tech showed me exactly what was wrong with my car. Job done in a timely manner. I recommend this place for those facing car problems.

Nov 07, 2024

Took them 4 hours to mount 4 tires on some wheels

Nov 07, 2024

Great service, the guys are chill.

Nov 07, 2024

Highly recommend Monro Auto very professional and care about there customers

Nov 07, 2024

I had a pretty severe brake issue that came on you can say pretty quickly they were very open to letting me bring the vehicle in at a very late hour close to their closing time they were able to look at it and diagnose it and help with the best pricings possible they were very considerate and patient I would definitely recommend to anybody who needs at brake work done and if you want good customer service as well

Nov 07, 2024

I visited Monro today to help fix my tires. They were super helpful and honest about what was wrong with my car. They gave me multiple suggestions to help me save the most money and most importantly cared for my safety. I would 100% recommend going to this place to have your car serviced because of the amazing customer service they gave me when I visited.

Nov 07, 2024

Id give it a zero if I could. Went there yesterday to get tire replaced. The mechanic made me pay in cash and gave me another bad tire. Very sketchy

Nov 07, 2024

Saw me on emergency basis and will definitely be coming back for more car work

Nov 07, 2024

What a blessing it is to find Monro. I was in dire need to get my tire balances. I had got my rim replaced at a different place, but they didn't balance the tire. My car was shaking so bad on the highway that I knew I needed it fixed. I called this site, and they were able to squeeze me in (it was late). They found out why it was shaking and balanced the tire. I'm so truly thankful, and from this experience, they earned a customer. It's worth the drive to get good quality service. God bless yall and thank you very much.

Oct 07, 2024

Extremely knowledgeable about my tires and services provided.

Oct 07, 2024

Had a tire with a huge, long screw in it. Called over to Monro Auto Service and they said they would try and help even though they were coming up on closing time. Drove up and Dale took it from there. Removed the screw and patched the tire in about 20 minutes. Dale made it seem like it was nothing but in that moment, to me, it meant everything. Truly. I have a lot going on right now and I need a car in good working order. I will be using Monto Auto Services for all my car needs from here on out. They are good people.

Oct 07, 2024

I recieved great service at Monroe Auto. The staff was friendly and I was in and out very fast. I will definitely be back for services in the future. I highly recommend them for any of your auto needs. Ask for JR or Dale!.

Oct 07, 2024

It was my first time here. I was very happy with the service they provided. They were able to service my Jeep right away. I had my stem valve replaced, which saved me a lot of money because F&F TIRES told me I needed a new tire. I'm never going there again. This place is worth a try. Nice job, guys. Thank you for the service and being truthful with me. It means a lot.

Oct 07, 2024

Staff here is so friendly and professional. They all know what they are doing. They don’t try to up sale you. I been using them for now 5 years and will continue to use them. They are my go to place for any car trouble and regular maintenance!!

Oct 07, 2024

Thank you Monro Auto and all mechanics for taking care of my truck. Even though I thought I had a simple brake change, my truck decided to have a mind of its own, and they didn’t let me leave it with until they could make sure it was safe to drive. It took a bit longer than expected, but worth the wait. Thank you very much for making sure it was safe. I’ll return for future service.

Oct 07, 2024

The three times I have been to Monro the guys were helpful and accomodating. The first visit was for tires after 2 flats on the highway in 2 months time (on good tires😡) they got me into new tires in the middle of a snow storm as quickly as possible. These last 2 times they got me in in a pinch for oil changes/tire rotations and safety checks on some of my concerns before hitting the road on last minute unexpected road trips. The man (JR or JD?) at the front desk was friendly and answered our questions effectively. At my last visit, Dale was easy to talk to about any findings with my vehicle as well.

Sep 07, 2024

Had a tire leaking air and they were able to squeeze me in. Gave me excellent service and were done quickly. Shout out to JR, he was very knowledgeable. This location definitely has my future business.

Sep 07, 2024

Awesome places, Very nice and polite staff. Mr. JR at the office helped me alot with my oil change and tires rotation work. And got me good discount as well. I would definitely recommend this place✌🏻

Sep 07, 2024

Had a tire losing air. They were able to get me in same day to determine the problem and fix it for a reasonable charge. They also advised me on future services that will be needed soon based on their inspection. Staff were friendly and informative.

Sep 07, 2024

Super fast (20 minutes) and friendly service for my leaky tire. Thank you! Tires Plus wanted to keep the car all afternoon.

Sep 07, 2024

Very clean facility. The staff and Manager were knowledgeable and friendly. I plan on future visits.

Sep 07, 2024

Will definitely go there again if needed!!! Great service. Took car in for a check engine light. Manager and team researched and found out that there was a recall and instead of charging us to fix made us aware of the issue!

Aug 07, 2024

Don’t waste your time. I had an emergency as an out of towner and they have zero interest in helping out.

Aug 07, 2024

I had purchased a Groupon for services of an oil change and tire rotation. When checking in he made sure that I was aware that I would need to pay the sales tax and environmental fee that is required by the state of WI. They made sure I was aware of the services that my car was in need of. Very friendly. Will definitely be returning.

Aug 07, 2024

I went to two different tire places that told me it would be multiple hours before my tire could be patched. This Monroe location did it for me instantly and cheaply.

Aug 07, 2024

This place got bad service they’re after your money especially if they know you’re in need of immediately work done. I understand they’re there to make money but you don’t take advantage of people, no stars from me. My advice don’t go there or never say you need done now 🤬

Aug 07, 2024

Zero stars. Trash services and disrespectful front desk staff.