Monro Auto Service and Tire Centers

Dec 03, 2024

have a few interactions at this store. always had time for me and easy accomodation.

Nov 07, 2024

Bought Groupon oil change for 31.99 and they wanted to charge an extra $75 for full synthetic which I don't need. Shame on Groupon and Monroe for this Bait and Switch. Stay away from this place.

Nov 07, 2024

Got me in and installed with two new tires in an hour. Excellent service.

Nov 07, 2024

I go to Monro for all of my tire needs! The guys always do a good job and take care of me and service is great and prices are fair!

Nov 07, 2024

The individuals here were so professional, timely and did an amazing job. I will be coming here for all my car services going forward and sending all my friends and family as well.

Nov 07, 2024

The team is very friendly and nice, and they are honest people who won't try and needlessly upsell you. Service is quick and reasonably priced. I love taking my car here!

Nov 07, 2024

trash. :/

Oct 07, 2024

The staff was friendly, professional, and quick. They did a fantastic job fixing my car issue and would recommend them to everyone.

Oct 07, 2024

They gave me a good rate for a last-minute battery replacement & cleaning battery corrosion.

Sep 07, 2024

They were able to get my daughter’s car in on a busy Saturday to fix her flat tire. They went above and beyond!

Sep 07, 2024

friendly, fast service. Needed to plug a tire, and it was quick in and out in 20 minutes. thanks!

Aug 07, 2024

Friendly service at a convenient location. I dropped in this afternoon for a tire plug and was happy with my experience.

Aug 07, 2024

I had a Groupon for a full synthetic oil change with tire rotation & filter. I made a 5pm appt for which I was 45 mins early for yet was still late getting in. Afterwards, they told me I had to pay the taxes because Groupon doesn't charge taxes & that the taxes HAVE TO BE PAID WITH THE SAME CREDIT CARD AS THE GROUPON PURCHASE, NO CASH! Well I paid with PayPal & I'm not putting $7 on a credit card. Fast forward to the next day, I'm headed to Chicago when I notice my oil notification on the dash had not been reset after the oil change & there was no tire rotation. When I called about that, I was told the tires were evenly worn & they JUSforgot yo reset the oil level but I could bring it back & they would do the reset. We'll, I was already on the road. How can you forget the reset when you do these all day everyday.

Aug 07, 2024

I made a phone appt came in and was told they didn’t have me on the books. Came back next day and was up charged for a full synthetic oil change and was told they don’t need to rotate tires due to me having AWD. So Untrue!!!! !!! Bottom line I left paying over $110 no tire rotate and could have gotten cheaper and better service at the dealer. I felt all Monro wanted to do was up charge and do little work.

Aug 07, 2024

I was in a pinch this morning with a flat tire and the folks here were awesome to help me out. Great service, quick fix!

Aug 07, 2024

Super quick and friendly staff and service! Thanks for fixing my tire!

Jul 07, 2024

Top notch service at a reasonable price. If you can, make an appointment.

May 07, 2024

Disappointing after taking my car to this location for at least 12 years, probably more. I had a trusted the work and individuals. No longer. Unnecessary work was done and had more noises (issues) with my car when they were done, I brought the car back to fix the issues....1 was fixed, the other, they said they could not find anything wrong. After that I took it to another shop, they found the bolts holding in one of the parts Monroe had just replaced were loose...2nd noise was then resolved when the other shop tightened the bolts Monroe left loose.

May 07, 2024

The location on Bluemound Road is very unprofessional. I went on Amazon and bought 4 new tires for my 2008 Jeep Commander and took it there to get them installed with specific instructions to keep the front two and toss the rear. Well, first off I dropped it off April 23rd @ noon and didn't ever receive a call to pick it up and I even called to check on it twice. My jeep was then returned after another call from me then returned on April 24th at 630pm with no apology. They even gave me 2 different tires with no regard for my specific instructions. Now I believe in grace, and gave them the benefit of doubt because years prior the service was identical and they was not cheap either. Pure disrespect and blatant 0 customer service. If you can, avoid them!!! #TheCOVID19OFMECHANICSHOPS Thank God, I'm changed maybe they should too!!!

Mar 07, 2024

Nice staff, good communicators. Fair prices. I'd definitely go there again.

Feb 07, 2024

Always helpful

Feb 07, 2024

Booked an appointment. When I showed up at the agreed upon appointment time, they magically had no appointment scheduled for me. Trash service.

Feb 07, 2024

I am deeply disappointed with the service my father received at your establishment. My father, who recently underwent a quadruple bypass and is still in a weakened state, had scheduled an appointment to have his tires replaced on Saturday, 1/27/24. Upon arriving for the scheduled appointment, we were informed that the tire replacement had to be rescheduled. The reason given was that the shop had taken on an unscheduled brake job without an appointment and only had one lift available, which was occupied by the unexpected brake job. It is disheartening to note that when the appointment was originally made, there was no inquiry about the type of vehicle or any indication that such scheduling conflicts might arise. This lack of foresight and consideration for customers' time and well-being is unacceptable and reflects poorly on the professionalism of your establishment. Given my father's health condition, this situation has caused undue stress and inconvenience. I hope that you take this feedback seriously and address the organizational shortcomings to ensure a more customer-centric and efficient service in the future.

Jan 07, 2024

The staff were helpful and friendly.

Jan 07, 2024

They did a really good job on my tires and was fair price it takes a while to get them to do your job though they stay so busy.

Jan 07, 2024

They made me comfortable and was treated like one of them the Monroe family

Dec 07, 2023

Quick, friendly, and fair. I selected the Bluemound location to receive and install new winter tires. Their online appointment portal was super convenient. I'll be back!

Dec 07, 2023

The estimate was half of what I expected, and they are fair and honest. They replaced only what was needed to be replaced and even inspected my truck and gave me an anticipated maintanance timeline so i wouldnt run into more costly repairs. Awesome garage

Dec 07, 2023

Had a really great experience with these guys. They quickly diagnosed my problem and instead of charging me, referred me to my dealer as it was under warranty. And they were polite and attentive and took the time to explain what was happening w my truck. Will definitely be back.

Dec 07, 2023

Loved that I was able to make an appointment for the next date. Other places were having me wait 1 to 2 weeks and I needed this in time to pick up my son for Thanksgiving Day. Thank you!