Monro Auto Service and Tire Centers

Dec 04, 2024

Quick inspection, good work, really friendly and knowledgeable staff, especially Chelsea and Fred. Helped me out a lot and gave good advice. Very much appreciated.

Nov 07, 2024

scheduled appt online. I got a text message confirming it. Dropped my car off at my appointment time. Worker quit so they couldn't do the work. They said they tried to call me but I never got a call from them. I rescheduled the appt. Dropped my car off the day before the appt. I called them around 2pm and they were just starting the job! They said that they would call me when it was done. I called them at 4pm and they said was done. THEY NEVER CALLED ME LIKE THEY SAID THEY WOULD!

Oct 07, 2024

I came to monro after being turned away and mistreated at pep boys and earl and fred welcomed me in with open arms. They instantly got me an appointment the next day and we're extremely friendly, fast and professional! I'm highly pleased with my experience!

Oct 07, 2024

I was referred here for an inspection. They took me in same day and were very accommodating. Fred and Earl were very helpful, professional and friendly. I don't live in the area but wouldn't hesitate to make the trip back here for all my future repairs!

Sep 07, 2024

Excellent customer service, they got me in and out in a timely manner.

Sep 07, 2024

They did a good job on changing the front brakes and rotors on the front of my jeep. BUT the problem is they bait and switch you. They quoted me $630 for all 4 sides with all new brakes and rotors included. They said they charge $150 per axle plus parts which was reasonable which is why I went here in the first place. I can get a set of brakes and rotors for $200 or so. I expected a mark up obviously being a professional shop but to deliberately quote me a different price over the phone and give me half of what was initially agreed to is crazy. When they did the brake inspection they glossed over what was agreed to on the phone and installed the parts only on the front end and over charged me imo. It is what it is I won't be back. I understand that businesses have costs and are looking to make profit but what they charged me is what I would pay at a dealer and they would've installed oem parts. I also asked about what exactly the lifetime warranty is what exactly is covered and the person in the front treated me as if I was stupid for even asking. When I pushed for an expalnation they just gaslit me. It's just another bait and switch tactic that is vaguely worded to make you feel like you're getting something you're actually not. If you go here be warned unless you bring your own parts--whatever they tell you on the phone is just to get you in there.

Sep 07, 2024

They got me in very quickly and were so helpful, especially Earl. I feel very well taken care of.

Aug 07, 2024

I came into the shop with an issue with a tire and it was stressing me out. Josh got my car in immediately and fixed it for me. Thank you so much and I will absolutely be going back!!

Jul 07, 2024

Jody is always friendly and gets me in and out. Best ever.

Jun 07, 2024

Good service and nice staff

Jun 07, 2024

Great location. Zero pressure. Josh took care of my needs plus helped me save money on an alinment. Female boss was great. Took me back to work while car was worked on. Good location. Clean. Friendly. 5 stars !

Jun 07, 2024

I needed new rear brake pads and rotors on my Subaru. The staff were very friendly and professional. I got a time and cost estimate shortly after dropping off my vehicle and the work was completed well ahead of schedule. I am a very happy customer.

Jun 07, 2024

Thank you, Josh, for squeezing me in last minute and providing impeccable service! I will definitely be back, hopefully not soon! I appreciate your later weekday and extended weekend hours! I highly recommend!

May 07, 2024

Had a tire repair done here. Quick and easy.

Mar 07, 2024

Brought in my vehicle for steering issues and they said they looked it over and couldn’t find any issue. Paid the fee of $100 something. Picked car up and still same issue. Near impossible to park. Take the car back and said it’s still having same issue and they said they could look at it again but would charge the fee again… for the same issue they couldn’t find the first time… manager told me I could take it somewhere else if I wasn’t happy with that. Take your car anywhere else, horrible service.

Mar 07, 2024

I was in a rush and had to get to class 3 hours away but my tires were in horrible condition, these guys were immediately able to get me in and change the tires. Josh was super helpful and accommodating. Super good dudes here.

Feb 07, 2024

The guys are really nice and they help me out if I really need it..I know they have been reasonable with the prices. I am adding to my review. The guys did my car inspection and,it passed with flying colors. They were fast ,so it was done in no time. The pricing is reasonable. I'm going in next week to get brake pads on. Jodi is a really nice person.and I feel like I can stop if I need too.

Jan 07, 2024

Good service

Jan 07, 2024

Great service. Highly recommend!

Dec 07, 2023

Always quick help. They fixed my tire on the house and didn't have to do that. So extremely nice and that alone would be good enough for the 5 stars.

Dec 07, 2023

Called down and spoke to Eric and asked if they can put a plug in a leak I had in my tire, he said bring it down and took it right in! Highly recommend their shop!

Dec 07, 2023

Good people good service

Dec 07, 2023

Good service, right prices.

Dec 07, 2023

Got my car back after an inspection and rear brake job with the parking brake not working. They'd already had it two days and said I'd have to come back another day and leave it because they didn't have any mechanics left. He raised his voice in front of other customers and told me it wasn't related to the work they did and it probably came in that way (in which case they should have caught it during inspection.)

Dec 07, 2023

Great location, service, and people at this location. I can always count on Jodi to take care of me.

Dec 07, 2023

The manger was able to help me out very quickly with a tire that needed plugged because it had a nail stuck on it. I’d highly recommend this shop to anyone and I will definitely be back with any needs I have.

Dec 07, 2023

staff is always wonderful

Dec 07, 2023

Good people work here and respectful. Will be going back for sure.

Dec 07, 2023

Great staff, super helpful, and a staple for me for the past 3 years

Dec 07, 2023

I stopped by today in between work’s appointments because a tire warning had popped up on my car. I did feel safe driving back to the South Hills so stopped by. The manager and another gentleman were so kind and courteous to me. The checked my tires to make sure they were safe. I’d recommend them to anyone, thank you!

Dec 07, 2023

Super helpful and wonderful employee. I got a flat tire and was an hour pls away from home. They were so helpful and got me fixed up asap.