Monro Auto Service and Tire Centers

Feb 05, 2025

Not all heroes wear capes. Some wear packers hats. I left my place the other day last week or so. Being in a rush I didn't bother to look at my tires, but once I was on the move I quickly heard the dreaded flopping noise of a flat. Tried to quick fix it myself and worry about it later, but the tire was done for. Called MM and brought 'er over and Billy, my chief, my captain, my king, had me back on the move within minutes. Needless to say I would've been boned without his help. He's a model citizen and this city is lucky to have him. This man deserves a raise, a promotion, and an undefeated Packers season. Thanks for the help, Billy. Go pack go!

Feb 04, 2025

Great service. Shout out to Billy who answered every time I called, slotted me in for a day-of appointment on a Sunday, and didn't try to oversell. Took in for brake pads that were low and sticky, could have oversold me on both axles or rotors, but was very candid, said the front were fine and had plenty of life, and the back only needed new pads and some caliper greasing. In and out same day, thanks again!

Jan 30, 2025

I had some work done at this location. Bobby and all the other guys were amazing. Fast and efficient. Do yourself a favor and stop by this location for your service needs.

Jan 30, 2025

My fav location! They get you right in and right out & still make sure they do good quality work. Definitely would recommend.

Jan 23, 2025

While driving, all of a sudden, I could smell burning oil and my oil maintenance light came on. I was extremely anxious and worried that I would not be able to have my car addressed in time before major damage could happen. I was able to make an online appointment and be seen within an hour. The tech examined my car to make sure there were no leaks, and then changed my oil and filter all within 30 minutes. I could not be more pleased with my experience.

Jan 16, 2025

Billy the manager is competent, knowledgeable, and personable. He is a pleasure to deal with.

Jan 06, 2025

Best place in city

Jan 06, 2025

Billy was awesome! He stayed open a little late to help me out with a flat tire. I was in and out in 15 minutes. Great customer service, fast service, excellent experience

Jan 06, 2025

I came in some weeks ago but I was getting out of work and ran something over, knew I always had great experiences at Monro so I found the closest one! Drove here and walked in - they were friendly, quick and willing to help. So thankful they could fill/patch it and get me on my way! Definitely recommend these guys.

Jan 06, 2025

I had a great experience at this location. The team had great customer service, reliable and very reasonably priced. I would highly recommend.

Jan 06, 2025

The Best! I came in for my NYS Inspection without an appointment and Billy squeezed me in on a very busy day. I was in and out in less than 30 minutes!! Excellent customer service! Very accommodating and professional… I’d recommend to anyone… Thank you Billy !

Jan 06, 2025

The man at the front is super agressive and actually scared me. He took me on a test drive in the car and was speeding and ran a red light and acted very very annoyed with me. Idk. Im still freaked out.

Jan 06, 2025

The staff was very helpful, informative, and caring. They made the process far more pleasant.

Jan 06, 2025

These guys rock! Bill got me in without an appointment to get a tire changed same day I called. They were completely slammed and he still pulled it off with time to spare for me to make an appointment I had. You can tell him and his crew really care about their customers and getting the job done right. 5 Stars and will most definitely be coming back but hopefully not too soon!

Dec 06, 2024

Amazing service!! Billy went above and beyond to help me with my Jeep. Highly recommend this location - they are the best!!!

Dec 06, 2024

Excellent service! They were able to get me in same day on a Sunday for inspection and oil change. Didn't have to wait long and were very accommodating. I'll be brining my car here for all it's needs/maintenance going forward. Highly recommend.

Dec 06, 2024

Has consistently been my go to place in the city. If you need help quick or just need a place to get routine maintenance this is the place to go!! They got me in same day on multiple occasions and have fixed everything from a slow leak tire to an oil change, to brakes. I’ve been helped by two different guys at the counter and they are both very knowledgeable and will answer your questions. Highly recommend!

Dec 06, 2024

I called to have my tire fixed. Billy told me to come down and he would take care of it. He said it maybe a small wait because he had people in front of me. My wait was minimal . He got me right in out. Billy took care of me and would go back in the future . Would highly recommended to others.

Dec 06, 2024

I had just gotten out of school and had a flat tire and Billy really helped me out.

Dec 06, 2024

I had my car towed here for an emergency battery and alternator replacement over Thanksgiving. No idea whether the price was competitive or not. The repair was necessary. They worked hard got it done made sure it was done right am satisfied.

Dec 06, 2024

I needed a new battery pronto and the mechanics there were terrific! Thank you for the great, fast service.

Dec 06, 2024

I was dealing with a failing battery at the end of the day. I called to see when they could get me in and Billy got me in right away, literally 10 minutes. They tested my alternator and my battery and the problem turned out to be the battery as I had suspected. I had a new battery in less than a half an hour.

Dec 06, 2024

I went in for an inspection. The staff was super friendly and got me in and out in around 20 minutes. I highly recommend them!

Nov 06, 2024

Billy is an excellent service manager. He is professional, knowledgeable, and friendly.

Nov 06, 2024

Called at 5:40 about a tire needing a patch and they said to come on in and I was done by 6:20! Super friendly and easy to work with :-) been going here for years, but this one was an extra quick emergency need that they took care of ASAP

Nov 06, 2024

Excellent tire center. Had an issue, they got me in immediately and were straight with me. I appreciate their honesty and efficiency and am so glad I brought my car to them.

Nov 06, 2024

Great place! Very reliable.

Nov 06, 2024

Helpful, respectful, and honest people work here. I appreciate their business!

Nov 06, 2024

I got the oil change and NYS inspection for my vehicle done here. They accommodated me on short notice. Thanks Billy!

Nov 06, 2024

Really appreciate the great service from Billy!

Nov 06, 2024

The University Ave location has always been good to me. The new manager is awesome! Treats everyone well. Honest, pleasant. Keep him at all costs. 2024 Inspection appt: Billy and the crew had me in and out on time. They recommend services based on importance and safety. My go-to shop.

Nov 06, 2024

The most welcoming and honest staff ever. I walked in for a quick tire check without an appointment, got a very prompt checkup.