Monsoon Automotive

Nov 06, 2024

Brought my car in for B service. During the inspection portion the tech noticed the front struts were leaking and notified me. I took the car to the dealer and told them what was noticed. The repair was covered under warranty saving me around 2k. I really appreciate the attention to detail.

Nov 06, 2024

This shop was recommended to me by a friend and they have been complete lifesavers on multiple occasions. I’ve used several different shops in town for oil changes and car repairs and none of them come close to the work and service I’ve received at Monsoon. They’re friendly, explain repairs thoroughly, and don’t try to tack on a bunch of unnecessary work like other places. They’re also fairly priced and fast. Since finding them, they’re who I recommend all family and friends to.

Sep 06, 2024

Rick Becker, and his team have been taking care of some of our fleet trucks and my personal vehicles. If your looking at having the job done right, take it to Monsoon Automotive you wont be disappointed.

Jul 06, 2024

Fair priced. Worked long on a difficult repair. Kept updated.

Jul 06, 2024

I came in last week for an oil change and I ended up also needing my cabin and air filters changed. It was a last minute add on but nonetheless the entire process was completed in under 2 hours! Everyone was polite and no one tried to tack on any extra fees. Overall a great experience and would definitely go back!

Jul 06, 2024

I trust them. New brakes on my Porsche and serpentine belt. These guys do great work 💪

Jun 06, 2024

These guys are good at what they do and honest about doing it. They don't encourage you to do work that is unnecessary and the rates are reasonable. My car runs noticeably better and rides smoother since I had work done there.

Jun 06, 2024

like any new business you can be skeptical at first until you build a relationship and sometimes that takes multiple visits. Not with these guys from the moment I walked in I felt at home. I would recommend mansoon to anyone looking for a good honest repair shop. Plus every now and again when you drop your car off there is a lambo getting worked on which is cool to see and even cooler that these guys can work on such unique cars. Thank you for taking care of my vehicle!

May 06, 2024

I had my headlights changed and they rewired the passenger side wrong and it fried the wire casing which I had to replace. I went in to have the headlight changed within a couple of months of the replacement and found out then.

Mar 06, 2024

Monsoon will absolutely take care of you. Had issues with my vehicle after having excessive work done at a previous auto repair shop. Monsoon found multiple more issues that where left behind by the other guys. Very professional. Strongly recommend

Mar 06, 2024

The customer service is amazing and they took great care of all my car needs at a great price. I will definitely keep bringing my vehicle here and recommend to others.

Mar 06, 2024

They sold me a new transmission and I found out it was not new from the dealership they bought it from and in fact a rebuilt after they told me I should talk to the dealership! Promised this was the best option and it came with a warranty I could have it fixed anywhere in the US. My vehicle broke with in 4 days of getting it back and warranty ended up being not “anywhere in the US” and had to be taken to the dealership to be fixed (fix a brand new transmission). The only way I could get answers is to call multiple times to both places to finally undercover I was pretty much mislead from the beginning about everything. I’ve never felt more taken advantage of in my life. I highly do not recommend this shop, especially if you’re a woman they feel they can take advantage of. UPDATE: when questioned on the new transmission after finding out it was a rebuilt, Jay still stated it was new and I said that was false and he said he would find out and call back and then most response I’ve received is from this Google review. As soon as you discovered you were unqualified and had to send to my car to a transmission shop to diagnose the problem and then to the dealership you wiped your hands clean of the situation. I paid you not them and was lied to on what I was buying. Way to take someone’s money and not stand by your word or work. Dishonesty and a lack of integrity. Also I talked to the dealer, loan cars are free of charge anyways. They didn’t have one available, not that they didn’t want to give me one.

Mar 06, 2024

Professional help, Great Service

Feb 06, 2024

After just moving here to Tucson in July, I am glad to have found a truly honest mechanic. Both Marcus and Jay were very helpful and kept a clear line of communication with me for full transparency. They helped answer all my questions and explained what was going on with my car instead of just telling me what was broken like most other shops. It’s rare to find a shop as truthful and fair as these guys. Will easily be my mechanic for as long as I’m in Tucson.

Dec 06, 2023

Great repair shop. They get my whole fleet in and get the problems diagnosed and cars fixed quickly and properly. They don’t pressure to get repairs done and they are honest and do a great job all the time. I used to go to Brakemasters but now I only take my cars to Monsoons Automotive for all my car repairs and maintenance.

Dec 06, 2023

Had a fine experience my first time at this shop for a coolant leak. Ended up taking it to a previous shop for a repair under warranty. Terrible experience second time. We came in for AC leak inside the car and engine overheating. They assumed my wife didn’t know anything about cars when she reported AC leaking. They said it’s supposed to do that. Yes, condensate underneath the car, not inside dripping on the passengers feet. They also did terrible diagnostic for the overheating. They said your cars not overheating, it’s the coolant sensor for the gauge (which I already had replaced 3 months prior). I figured ok, parts can be bad sometimes, maybe it wasn’t an oem part. so I authorized them to replace the sensor. Turns out the car was overheating. now we have a blown head gasket. Lazy diagnostic, just making guesses and throwing parts at the car for no reason other than to get us out the door.

Dec 06, 2023

Honest, professional, courteous...... Great shop. I have an older Volvo and they have diagnosed and repaired my air conditioning, and emergency brake, giving me estimates, touching base after diagnosis and performing the work in a timely manner. Love these guys.

Dec 06, 2023

I knew my car was going to be expensive to maintain, and I wasn't happy about it. Monsoon Automotive took the time to make sure I was comfortable and explain everything in detail. They really seemed to care about getting my car fixed accurately, and quickly. They were on the ball from start to finish. I will always take my car here going forward. They even offered me an Uber to come pick my car up, which not a lot of places are going to do. They gained a life long customer in me, and I will be throwing their name out anytime someone asks. It's rare to get a bill higher than Snoop at Coachella and sign it with a smile. Thank you Monsoon Automotive!

Dec 06, 2023

I'm a fairly good shade tree mechanic. I recently replaced the hydro boost, master cylinder, front brake calipers, shoes and power steering pump along with all high new high and low pressure lines on my 1988 Chevy truck. Also flushed both systems prior to rebuilding. A REALLY important part of such an extensive rebuild is replacing the brake hoses - an inexpensive part often overlooked and "relatively" easy to replace. I tried multiple attempts but couldn't get them out, they were "cold welded" in place due to their age. Time to call a professional. These guys turned it around in a day for me - and also gave me some additional advice how to service the rear drums. Kudos to Jay and his team. I won't hesitate to use them again or refer them to friends!

Dec 06, 2023

Good customer service. Fair price for my fuel pump replacement. I will return to this business.

Dec 06, 2023

HIGHLY RECOMMEND! Jay and Marcus were so kind and professional and made the whole experience very easy. I felt comfortable with the price and service and would absolutely come back.

Dec 06, 2023

I had a great experience with this Auto shop. Friendly, helpful, fair and got the job done quick. I will be using them again.

Dec 06, 2023

I tried out Monsoon Automotive on Tanque Verde after a couple negative experiences at Big Brand Tire. Monsoon was amazing! They were friendly, professional, and quick, even with me dropping the car off and not having an appointment. They have gained a new customer!

Dec 06, 2023

Jerry Reyes and his team are awesome. I take both of my cars there for service and maintenance. You can trust them for quality work and fair prices!!

Dec 06, 2023

Rick, Jerry and Jay are all very helpful and ready to get you back on the road!! Thanks for everything guys! ~Ted @ Best

Dec 06, 2023

The local place that you can trust for all your car service needs.

Dec 06, 2023

Very happy with the service, Jay and Marcus kept me informed while my Mustang was getting repaired. 10/10 communication.

Dec 06, 2022

Had a problem with a fast and low idel that caused my truck to always stall or Rev up to 3k on the tac. They figured out the problem with in a day and price was not bad at all. Thanks!!!

Dec 06, 2022

Pas encore client de cette endroit ,mais j'ai été très déçu par la manière dont il ont été très incompétent et impatients Aux questions et services demander Pour la réparation de la voiture marque Mercedes de un de mes élèves .

Dec 06, 2022

The real measure of a great shop is how they handle things that are not going smoothly. Recently we had Rick's team at Monsoon do some general maintenance and a custom modification on our diesel truck. The maintenance went smoothly but the modification was challenging. Instead of getting frustrated and giving up they stood behind their work and made sure things were completed perfectly. A great place that you can trust and real people that care about doing a good job.

Dec 06, 2022

Took our 2014 Acura MDX in for a few repairs and these guys were very kind, honest, and had a quick turn around time. Vehicle is running great, parts and labor were very fairly priced, and everything is covered under warranty. Highly recommend.

Dec 06, 2022

You want honest feedback of what your car needs? They will be truthful! It’s not about making numbers, it’s about your car needs. Never pushy, just trustworthy.

Dec 06, 2022

the dealership couldnt figure out the issue and was unable to make the repair. Monsoon was able to diagnose and repair it in just a few hours. Price was much better than expected!!!!!!