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Monte & Sons Auto Repair, Inc.

5

4

3

2

1

4.8
(271 reviews)
Review highlights

"Efficient, friendly, competent, affordable."

"Great service, friendly staff who really care about their customers."

"Hands down they do excellent work and provide fantastic customer service!"


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed


Reviews

Dec 06, 2024

I've been going to Monte & Sons Auto Repair for years. A great family business that I feel are great at what they do. They work with you In regards to getting your car repaired at really reasonable pricing Will try there best to fit you in last minute if you have a emergency situation with your car. If your looking for a good Repair shop I highly recommend. This is a very kind and honest business.


Dec 05, 2024

Great experience and customer service! Ricky, Pete, Rudy and the rest of the team over there were wonderful and they are a community asset! Generations of families had their cars serviced by Monte’s for the best quality repair!


Dec 03, 2024

I just called regarding my car heating system and whoever answered the phone was RUDE and condescending! So nope I don’t recommend ! Because if that’s the level of customer service they provide I don’t want it !


Nov 30, 2024

I've been going to these guys for a few years now and wouldn't go anywhere else if/when my car needs attention. They are thoughtful, knowledgeable, honest....everything you want in a mechanic.


Nov 09, 2024

Monte & Son do a very good job in fixing and repairing my vehicle for the last 3 years. They even were able to perform some minor body work for me last year when I had a fender bender. I have a 2000 Mercury Mountaineer. So I know that getting parts for my vehicle is increasingly difficult. However they continue to come through. My one negative is that they must answer the phone when being called. Also returning messages when left on their answering machine..


Nov 07, 2024

Monte's takes care of me. Thanks l.


Nov 07, 2024

The Monte brothers are exceptional human beings and the ultimate professionals


Nov 07, 2024

The best in the area really reasonable, honest, and professional. I really recommend it


Nov 07, 2024

This is a very well run repair shop. The level of communication with customers is remarkable. Atmosphere is pleasant and professional. Have found the work to be top notch and fairly priced. Highly recommend Monte and Sons.


Oct 07, 2024

10 years ago, I found Monte’s on google when I needed a tire fixed. They were more than willing to take on this tiny job and will a smile! I’ve been taking my cars and trucks ever since. The work is high quality and they never talk down to anyone.


Oct 07, 2024

Best small business ever. Rick, Pete, and the nephew are some of the nicest people you ever want to meet. I give them 15 stars for customer service, professionalism, business knowledge, and trustworthiness. Not many left like these guys.


Oct 07, 2024

Great place for car repairs!


Oct 07, 2024

Very professional shop, they tell it like it is, no BS, highly recommend.


Sep 07, 2024

Best customer service ever. Love and trust this company.


Sep 07, 2024

Friendly, trustworthy, professional and treats customers like family!! You cannot find a mechanic with these qualities...plus they're neighborhood guys... Germantown born and raised with values taught in St. Vincent's and Cardinal Dougherty. Can't say enough


Sep 07, 2024

I love these guys. Actual honest mechanics.


Sep 07, 2024

I trust Monty’s with all of my cars and recommend them for their knowledge, integrity, and communication.


Sep 07, 2024

I wouldn’t go anywhere else. It’s all about the people: their expertise, honesty and fair pricing. They’re the best.


Sep 07, 2024

Knowledgeable, friendly, and timely. These guys are the tops.


Sep 07, 2024

Mr. Rick and Mr. Pete are the best, honest and hard working. They have been my mechanics for 20 years.


Aug 07, 2024

Always appreciate how they explain everything and transparent in their plan and work. I wouldn’t trust my car to anyone else.


Aug 07, 2024

I am purchasing a used vehicle and wanted Monte & Sons to check it out for me. They went over that vehicle with care and professionalism. I got a complete report on the condition of the car and a prioritized listing of what will need attention and when. All this for a very reasonable price!


Aug 07, 2024

Amazing service. Friendly owners. Very fair pricing. Just a great atmosphere all around. Highly recommended


Aug 07, 2024

My dad was a mechanic so he always fixed up my car, but since moving to a different state, I needed to find a reliable and honest shop to work on my car. I’m so glad I discovered Monte’s! Hands down they do excellent work and provide fantastic customer service! For context, my boyfriend and I took our cars to Monte’s for inspection. The inspection was affordable and Monte’s provided paperwork and quotes for the necessary repairs to pass. Some of the work I could do myself, so I asked if I could pick the cars back up, do the work and come back for the inspection. Mechanic shops typically have a bad rep, so I was expecting them to be standoffish and unkind about doing my own repairs, but they were so friendly, understanding and just cool with it. It was a nice breath of fresh air, especially being someone who gets really anxious about these types of things. It’s also uncomfortable going from my father doing all the work on the car to then trusting strangers. But Monte’s really provided a comfortable experience. I fixed up the cars, scheduled the re-inspection and brought them back to Monte’s. Inspection passed and back on the road in no time. Some weeks later, the tire on my boyfriend’s car got messed up and we took the car back to Monte’s since we had such a great experience. Then, a month or so later my car wouldn’t start. I knew I could rely on Monte’s to get the job done, so I dropped the car off, they thoroughly checked it out, and fixed it right up. Needless to say, you can rely on Monte’s for you car needs and they’ll take care of it.


Jul 07, 2024

In the past, with getting oil changes and inspections this place has been fine. A little pricey but they get the job done. Recently, I had to have some more extensive work done, and I went back twice with the same issue. Each time, they replaced a new expensive part and the day after getting it back, the same issue persisted. The last time this happened, I called yet again to bring it back in and they have not returned my multiple calls. After talking with a neighbor who is a mechanic, it’s become quite clear that they replaced parts that were entirely unnecessary. In addition to this, they put cheap oil in my car that would’ve eventually ruined the engine. Aside from these issues, they can be very condescending and demeaning—especially towards femme presenting people. Back in January, after I was told that my brake pads needed to be replaced, I asked whether it was urgent or could be put off for a few weeks and they responded “the brakes are what make the car stop”. This is just one of the many condescending statements that I tried my best to ignore. They might be more decent towards men or people that can just throw money at their problems, but if you are a woman, a queer person, or not doing the best financially- DO NOT TRUST THIS SHOP!


Jun 07, 2024

Efficient, friendly, competent, affordable.


Jun 07, 2024

Excellent service as always.


Jun 07, 2024

Excellent service.


Jun 07, 2024

Pleasant and helpful as usual!


Jun 07, 2024

This is a wonderful family owned business, which makes a huge difference. The owners are friendly, honest and great at what they do! I trust them and go fairly far from my neighborhood for that along with great service and skill. Thank you Rick and Pete. I appreciate you!


May 07, 2024

The guys at Monte and Sons have been nothing but great. Prices are better than dealerships, chain shops and mobile mechanics while being close to transportation if you have to drop your vehicle off. The fixed my power problems, they fixed my brakes and rotors, and they were honest and kept me updated the entire time. I was thoroughly impressed and will be giving Monte and Sons my business from now on.


Apr 07, 2024

Always a pleasure dealing with them. Trustworthy, excellent work.


Apr 07, 2024

Excellent customer service and fair prices.