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Monument Street Auto Center

5

4

3

2

1

4.5
(128 reviews)
Review highlights

"Fast service, kind helpful staff"

"Excellent Service Great Staff been a customer for years"

"They are very thorough in their work and people with honesty."


Overview

Categories

Auto repair shop, Tire shop, Transmission shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

Closed


Reviews (31)

Jan 31, 2025

Garry and Morgan at Monument Street Auto Center have been repairing my vehicles for years , they are HONEST and Friendly. They explain all the repairs so I can understand it...and there prices are always fair. Great Place Great People


Jan 07, 2025

Excellent customer service fair prices and quality work, I’ve been there multiple times now I’m with continue to go back


Jan 07, 2025

My first visit to MSAC was amazing! Based on a coworkers recommendation, I set up an appointment. WOW got in right away, with every step of the process detailed with options and pricing. Staff were incredibly polite throughout. Felt like I was part of a family. Can’t say enough good things. My auto care partners for life.


Jan 07, 2025

This place is great!They have the best service and the prices are great. Please go there, you will not be disappointed. Speak to Morgan.


Nov 07, 2024

Headlights been fix on time ,iam satisfied.


Oct 07, 2024

Best mechanics ever! Gary and Morgan are so wonderful and absolute experts. Wouldn’t take my car anywhere else.


Oct 07, 2024

Staff was friendly with good communication. Notified as soon as my car was ready with a final cost. Pricing was very reasonable.


Oct 07, 2024

The service was excellent. They had my car fixed in one day. I will definitely use them again.


Oct 07, 2024

The staff at Monument Street Auto were friendly, professional, and attentive. From the moment I arrived, they greeted me warmly, explained the process clearly. I appreciated that they mention any standout service, provided updates throughout the repair, offered honest advice and the prices are reasonable. I definitely recommend Monunent Street Auto to all.


Aug 07, 2024

This is the best Auto center that I have been with for years and I would recommend anyone to Monument street Auto Center.


Jul 07, 2024

Great service and very informative about the work that's needed and what is going to be done.


Jul 07, 2024

The staff was always courteous, professional, and knowledgeable. Always kept a open line of communication and worked with me with my repair and family needs. My Genesis G-90 is now back to performing at top-notch speed.


Jun 07, 2024

I'm always satisfied with the service. They call before they work on your vehicle and they share any other problems that they see. I would recommend them to family and friend's.


Jun 07, 2024

It wad the best place l been to get my car service since I have been in Maryland. I got my car window fix today. I told my neighbor about this awesome car shop. Thanks Nr. Gary.


Jun 07, 2024

The service there are amazing!! Gary is the best.


Jun 07, 2024

Very professional & courtesy! Manger Mr. Garry Church run Avery responsible and respectful business..


May 07, 2024

Always a pleasure and always honest honest


May 07, 2024

Gary and his crew are top notch. Always courteous, prompt and cost worthy. Big bonus you can get your vehicle serviced while you are at work.


May 07, 2024

Highly recommended shop, great staff, very professional, thank you Monument Street Auto Center!


May 07, 2024

I can sum up my experience in four words, fast, honest, reliable, and reasonable. I had my vechicle at 2 other shops they did not solve my issue. Please use them. You will not regret it.


May 07, 2024

I greatly appreciate fast and good quality of the service, attention and support! I would like to take this opportunity to wish you with happy and joyous New Year!


Feb 07, 2024

Best mechanic I’ve been to in Baltimore. Fast and reliable. If they say you’re in you’re in. They’ll do the best to accommodate you in the time they say! Front desk peeps are friendly and helpful.


Feb 07, 2024

Fast service, kind helpful staff


Feb 07, 2024

Good people


Feb 07, 2024

Honest car repair shop


Feb 07, 2024

I use this as a park and ride, I have nothing to say about the general work they do outside the shuttle depot, but the employees all around the lot are are nice (except for some of the crotchety old ladies at the shuttle) but never had any problems with parking.


Feb 07, 2024

My wife has had her truck in the shop for almost a month. Every time she calls to find out about the status of her truck, it goes to voicemail or a lady picks up and apparently doesn't give the message because there are no return phone calls. Bad business!!!


Feb 07, 2024

Pretty reputable shop! One of the more honest mechanics in Baltimore. Gary by the way.


Feb 07, 2024

They got tha Caddy back on the road and in record time. My only issue was that they put green antifreeze in instead of Dexcool...overall I would definitely recommend using them.


Feb 07, 2023

Great, quick, honest service. Was concerned about a tire that appeared to be leaking and received a quick and honest evaluation within an hours time of my unscheduled arrival on a busy Friday morning. Thanks Monument Street Auto team!


Feb 07, 2023

This auto mechanic place is honest and reliable, which as someone who is not well informed about cars, really appreciates. I brought my car in twice so far in the last year to get routine maintenance and was satisfied. Their location is a bit out there and the staff prefers that customers do not to wait in the lobby, which feels unwelcoming.