Motor City Auto Repair
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Review highlights
"The quality of service is exceptional here in the DFW area."
"I couldn’t be happier with the quality of work and the friendly service."
"I love this place great customer service and prices."
Overview
Categories
Auto repair shop
Directions
2939 S Ervay St
Dallas, TX, 75215
Phone number
Call: (214) 565-5550Website
N/A
Hours
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM
Reviews
Nov 27, 2024
Excellent service!thank you so much Zee!
Nov 26, 2024
Please avoid this place. I paid for $1200 for nothing. He replaced my good parts for no reason. I don’t know how this guy gets so many good reviews. But the experience for me is traumatic. First I got the engine light code from auto-zone it says high pressure fuel pump issue and I told Zee to fix the fuel pump he gave me a quote of $650. Later on, He “thinks” it’s the alternator and fuel injector causing the issue. I was at my grandma’s funeral in China at the time. Even though I thought it’s weird but I chose to trust him. After he replaced the alternator and all 4 fuel injectors I still cannot start my car normally and after jump start the car is shaking heavily and the engine light is on, the speed does not go above 40 after pedaling for 20 sec. My car was at his shop for 50 days. He asked me to be positive and he can fix my car. But after 50 days, he says the car drives fine which is not at all. My car still doesn’t start unless we jump start it and when we drives it the car just doesn’t feel right. With all these problems, Zee told me when I sent the car to the shop it did not start, now the car can start , so his job is done. After hearing this, i just felt there is no need to waste time there. So I drove the car away to Mazda Service Center. And the Mazda told me it’s the issue of high pressure fuel pump. So it means he changed non relevant stuff for my money. I paid $1200 for nothing but stress and frustration. I don’t know what to do. I felt so helpless. He has a way to fool people by his nice way of talking. I was fooled for so long and at the end my friend dragged me out of this. The guy shows no empathy. He blamed me crying at his shop. But why did I cry? Because I was scared and so frustrated that I have a feeling this guy scammed me. I never experienced something like this. Imagine what would you feel you got scammed when you lost someone important in your life. After another shop replaced my fuel pump, the car runs normally now. But whenever I sit in the car, it reminds me of the horrible experience and I feel sad. It’s not about money. It hurts that I was fooled for so long. In the meanwhile, when I was in China attending the funeral, Zee told me my windshield is broken. I was like what?? When I dropped it off, it was all fine. Luckily, the guy who towed my car has the proof of picture so Zee replaced my windshield at no cost. He also damaged my dashboard which he says he doesn’t know what happened. I don’t have pictures for proof so of course he can deny he did it. Guys, please avoid this guy. Last thing, he kept saying the car will be ready for tomorrow or he says the car should be ready at the end of day and he will call me when it’s ready. First of all, he never called me. Second, every time when I go there in person. He let me wait for so long at least 2-3 hours. Idk why he is doing this to me. It’s time to let it go. It’s not about money. I didn’t believe I was fooled for so long. I didn’t believe he lied to my face. But it’s true. It is what it is.
Nov 26, 2024
The sisters and I are most thankful for ZEE, and his crew. They truly care about the quality of work they do. Zee is professional, thorough, caring, and thoughtful. I highly recommend Motor City to everyone. -WiL Turner
Nov 26, 2024
Whenever I need them for service either an inspection or tires they provide me with great service. Especially as a women, I feel they are genuine don’t try to mislead me! The only tire shop I use in Dallas! Make sure you do too!
Nov 23, 2024
Honest guys, replaced rear brake pads in about an hour at a reasonable price. If I lived around here, I'd go back to them with all my future mechanical needs.
Nov 20, 2024
Fantastic customer service! Woman friendly, staff is great. Prices are fantastic. Zee is responsive as well as goes that extra mile to get you the extra information you need but you just don't know where to start. I took my vintage Jeep in to have minor to engine repairs done - Zee was able to repair not only what I was worried about but was able to help me identify any other potential issues. He kept me in the loop the entire time - great communication. And it doesn't hurt that the location is it the best people watching spot in South Dallas.
Nov 20, 2024
Great experience, technician was awesome it was fast and easy and affordable for the safety inspection. Definitely coming back
Nov 20, 2024
I got help from Z, & he was very honest and knowledgeable when it came to my vehicle! Came in with what I thought was the problem and expensive, but left with a running vehicle & some great advice with little to no cost! Would highly suggest coming for trustworthy & reasonable work! Thank you again! Will definitely be back for any car problems!
Nov 20, 2024
I have had such a great experience with this shop. They have been very patient and flexible. I am always nervous when dealing with mechanics as a woman but I felt comfortable leaving my car with the owner. I’m a grateful and returning customer!!
Nov 20, 2024
Zee and his team were excellent. Despite not having an appointment, they serviced my car quickly and at an unbeatable price. Zee was transparent throughout the process, taking the time to explain everything thoroughly and even showing me the issues with my car. This experience has made me a loyal customer—I’ll now be returning for all my routine maintenance, not just when problems arise. I highly recommend this shop for its exceptional service and outstanding value!
Nov 13, 2024
Got my car back up and running fast. Good people.
Nov 13, 2024
Had me waiting over an hour for the “parts” to come in. Why not tell me you don’t have the part in the first place. Been waiting all this time and they still want to charge for labor even though I didn’t get the part replaced. Would never recommend.
Nov 13, 2024
Really helpful! Back to rolling Again! Thanks
Nov 13, 2024
Very nice and trustworthy folks here. Thank you Zee for assisting me especially when I came by very last minute. I had no idea how to install my plate lights and he did it in less than 3 minutes. Definitely will be back!
Nov 06, 2024
Azaad and Zee are phenomenal. I’ve never been to a shop where the service is as professional, fast, and cost-friendly as Motor City Auto. This is the only shop I’ll take my car to. I’ve never had consistent service like these guys provide. 10/10 service.
Nov 06, 2024
I’m so glad I found this place! Z was incredibly honest and made me feel confident in the recommendations he gave. They resolved my issue for a lot less than I was quoted elsewhere, and I really appreciated his honesty, especially since I’m not very knowledgeable about cars. The customer service was fantastic, too. This is definitely my new go-to spot for any car issues.
Nov 06, 2024
This is my new spot! Recently moving to Texas from New Orleans, This place did not disappoint. The staff & the environment is very welcoming! Zee took really good care of me & my car. He followed up with me after and genuinely showed concern.
Oct 27, 2024
Great experience. I went in for one thing and they were nice enough to help with a couple other minor things. Reasonable prices, great customer service 🫡💪🏾
Oct 27, 2024
I like the work he does he explains any questions you have n he has great prices on I would recommend everyone to go to him they work with u not against u n I don't trust just anyone with my car and I recommend Zee he is the best he THE ONLY MAN WHO takes care of my car n I give him a 10
Oct 27, 2024
I've always had bad luck with mechanics. This place is by far the best I've ever been to. Z was honest, hard working, did a great job for a extremely reasonable price. Recommended highly
Oct 27, 2024
Solid work! They don’t bs! Straight forward with information. Fair with prices. My maintenance guys for ALL my vehicles
Oct 27, 2024
Thank you so much Zee for your Great customer service and great work, for sticking by me on the phone last Friday when my car got over heated and for coming to my rescue!! I was really stressed out that day when my car broke down after work and no other mechanic was available or wanted to take my car because “they had a lot of cars to work on.” Well, Motor City Auto Repair also had cars to work on BUT Zee did not turn me down! He heard my stressful voice on the phone when I told him I needed help and he stayed on the phone, guided me on what to do at the moment, and when my car completely died on me a few miles away from his shop, Zee came to my rescue. He went out his way to check out my car, took it to his shop, and reassured me that he would get it done by the next day. My husband is usually hesitant taking our cars to mechanics, but he trusted Motor City Auto Repair. He didn’t think twice to leave it there. He was amazed by their service and the way they treated me! I got my car fixed the next day and is running good! I definitely recommend this place! Great service, reasonable prices, and they get your car fixed! I will be back for sure!
Oct 27, 2024
The Motor City team is always quick and professional, period. Zee is the man.
Oct 27, 2024
This is my new spot! Recently moving to Texas, I had to start over fresh and find new places to build clientele with. This place did not disappoint. The staff & the environment is very welcoming! Zee took really good care of me & my car. He followed up with me after and genuinely showed concern.
Oct 27, 2024
Three stars for friendly service .the most expensive tune-up. car still shit for what I needed
Oct 27, 2024
Very good service i took my car here and got it back in good condition! Very friendly workers!
Oct 27, 2024
Zee did a great job fixing my car. It was super quick, cheap, and great quality service. I highly recommend this shop for anything you need done to your car
Sep 27, 2024
Had a flat while towing a truck to trade for a mustang, this guy was going to fill my spare with air and change it for free. I gave him a small tip wish I had more money to give him. Can't say enough good things about this guy. Thank you and your helper for your time, especially being after hours. Guy had the door locked was about to go home and opened his shop to us fellow car guys without even knowing we were car guys. Good people, good service, help him help you. Send some business his way.
Sep 27, 2024
Location was perfect - right here in my neighborhood. Very personable people. Great service. Great service is even more appreciated in the MLK area. They knew what they were doing, and didn't take long to do it. Thank you.
Sep 27, 2024
Took my vehicle to check a noise my front driver side wheel was making when I took a sharp left turn … I was expecting it to be wheel bearings or cv joint … something bigger than what it was. At first Zane couldn’t locate the cause, but after riding around in the car while I drove, we were able to diagnose it as something FAR less invasive - and far less expensive. Got my oil changed while we were jacked up … Trustworthy place - nice group of people - don’t let the rough exterior fool you. I’ll be back!
Sep 27, 2024
Z and Angelo took good care of me. 2nd time coming over here and they’ve always been good people, positive, friendly, honest and do good work. The only place in dallas I will go to have my car looked at.
Sep 27, 2024
Had an inspection done by Z. He was quick, kind, honest, and knowledgeable. He even shared some tips with me to help check the quality of my tires.
Sep 27, 2024
Real quick and friendly. Recommended and not disappointed!!! Thank you for getting my inspection done in GREAT timing!!! Will be back and will recommend to a friend just as I was!!
Sep 27, 2024
Z lied to me and charged me $200 for sparks plugs that he DID NOT replace. He tried to act like he was a nice guy helping me out, and completely scammed me. Beware of predatory mechanics and always ask for your old parts as proof that they were actually replaced. Disgusting.
Aug 27, 2024
Great service! Great price!