MP Motorwerks

Aug 27, 2024

3.5 stars I called a day in advance to see if they could replace a battery in my BMW X2, even if I brought my own (new) battery. Yes. Took the car in for service and they told me the battery I purchased which was supposed to be OEM for my car wasn't the right one. No problem. They asked for 30 extra minutes to go get another battery. No problem. After 3.5 hours of waiting, I was finally able to get my car. In the end, I spent $200 more than when I walked in. I also spent more time and only saved $5 over going to my trusted service tech at the dealer. And, based on another estimate, I spent about $100 more than another reputable shop I had originally quoted. A battery should not cost almost $500 for parts and labor. I will chalk this up to giving the small business my business. I would go back with any warranty issue on the battery. I'd only consider other repairs IF I knew from the dealer what needed to be done and the estimated cost. The guys were professional in their work and handling my vehicle. My recommendation for them would be to tell the customer which OEM battery they recommend or to simply say that they don't install batteries from outside their shop to avoid any mismatch or delays.

Aug 27, 2024

This is the most honest and transparent workshop out there. Their diagnostics is accurate, work ethics are top notch and they will not suggest you the unnecessary repairs. I serviced my BMW here plenty of times and they always diagnosed the problem and solved the issues in no time. They have always been very transparent regarding the things needed to be done. Definitely recommended.

Jul 27, 2024

Great service staff and they use excellent products. They did good work on both Benz SUVs. These guys will be my go-to. Thank you sirs.

Jul 27, 2024

J did a great job alignment my car would definitely recommend them !

Jun 27, 2024

Honest with great pricing. Replaced a fuel pump on our bmw x5 recently. Highly recommend!

Jun 27, 2024

We are very happy with the service we received from MP Motorwerks. We took our Audi Q5 for several different issues: steering, timing belt, new tires, etc. Michael described the work and the charges perfectly, and they kept us info about how the work was proceeding. Now the car drives and performs better than it ever has. I only wish I’d found these expert technicians earlier, because I think I threw away a lot of money going to the dealership. I think MP Motorwerks might be the best garage in Charlotte for European cars. We’ll always take our cars here from now on. Thanks Michael & Jay!

Apr 27, 2024

This is my go to and trusted mechanic for any of my imported vehicles' needs. Mike and his team are absolutely top notch, and the prices are always fair and not overinflated like dealerships or other shops.

Feb 27, 2024

I went to get my headlights replaced and I was in and out in 30 mins with complete transparency in pricing, great service, and no hassles. Definitely going back.

Jan 27, 2024

2011 BMW 335XI call Monday get me in Wednesday, 1st time here they went straight to the point fixed the car same day and they got a very happy customer.

Jan 27, 2024

Experience, that’s exactly what it was. An experience! I contacted MP on Thursday with a need to have my ML 350 diagnosed. They gave me a rough appointment time to bring my SUV in at 9:30am that Friday. I arrived, was professionally greeted at the counter, information taken. Inside of an hour of arriving, the tech came out to take my car into the bay. Within the hour, they came to get me and show me what they’d found the issue to be. Here’s where the experience turn into Greatness. My check engine light was on and my car was jerky and vibrating at stop lights. Idle low and seems like it was stalling. Instead of finding it to be a major issue, their tech did their diagnosis and found the issue to be a bad fuse. Replaced the fuse to the oxygen sensor, and the car was restored to normal. They could have exaggerated the issue, but instead they did the right thing and addressed the real problem ONLY! I was am. And only charged me for the 1hour of labor and the fuse. I was impressed. Completely. I highly recognize MP Motorwerks and will only take my cars to them from here out. They earned my trust and confidence

Dec 27, 2023

Developed a valve cover leak on our X5 BMW over the weekend. Called Motorwerks first thing Monday to see when they could look at it. Asked me to bring it in, which I did… They worked on it immediately and I got me the car back Monday afternoon! Great service, expiediant and at a fair price. Very competent and nice guys to work with. Thanks!

Dec 27, 2023

Mike and team were quick to get me into their shop but it became apparent they do not know much about the VW 2.0L turbo engine. They charged me 4 hours labor for a camshaft position sensor replacement that takes at most, 30 minutes to install. And even though I challenged them on it, they stuck to their story. In the end, they were unable to diagnose my problem correctly and thus were not able to fix it... this is after spending over $2300 with them...

Dec 27, 2023

Mike and the crew are great - they've handled everything that an aging MB GL450 throws at you - transfer case, airmatic struts, turbo coolant lines, camshaft position sensors, - all the work was done perfectly and at a fair price. This time it was motor mounts and again Mike diagnosed it right away and replaced them quickly. Can't recommend them enough!

Nov 27, 2023

Excellent customer care Honest explanation and good price awesome!!

Nov 27, 2023

Great place

Nov 27, 2023

Always had a great experience. Mike and team is responsive, get the job done and at a reasonable price. Will be back.

Nov 27, 2023

Best service for performance BMW.

Nov 27, 2023

Great guys very impressive.

Nov 27, 2023

Great service and staff is very informative as well as honest. Not too many shops that I'd trust but this is definitely a shop I recommend for your German autos

Nov 27, 2023

I've been going here for years I take my Mercedes here for service ..These people are fair and honest man! They do great work and really don't trust any other mechanic acceptbfor the one back home. They are solid! ....April

Nov 27, 2023

I've been taken my Wife BMW here for the past 4yrs the service and quality of work is excellent..

Nov 27, 2023

Recently got oil change. Significantly cheaper than dealership. Recommend for any german cars basic maintenance.

Nov 27, 2023

The owner of this shop is honest and will not try to sell you things you do not need. They do great work at a fair price. Thanks

Nov 27, 2023

They were a big rip off ! Would not recommend!!

Nov 27, 2023

Unbelievable. I have been going there for 2 years and have had nothing but impeccable customer service. Accurate but not excessive repairs

Nov 27, 2022

Great alternative to the dealership. I have had my Mercedes GL 550 serviced here for many years. The team is prompt in assessing the problem and then managing the repair. I have a 2019 Audi RS3 that I am going to start bringing to them as well. They told me they don’t leverage paid advertise and only use word-of-mouth. Give them a shot with any of your European vehicles.

Nov 27, 2022

I am so happy to have found this mechanic to check out my VW. I had a long list of items from another shop that Motorwerks provided a second opinion. I am so glad I did because I would have made repairs that were not necessary. They did a comprehensive reviewed and I made the necessary repairs. The cost was reasonable for the labor and parts. Additionally, once the repair was complete, they showed what was replaced and explained the wear that required the replacement. One item that I had noticed was given some consideration by the mechanic. He made a minor tweak in lieu of replacement and it made big difference. I am so thankful to have found this shop and will bring my vehicle back.

Nov 27, 2022

I love this shop wouldn't take my benz anywhere else.they have reasonably prices

Nov 27, 2022

Just had Schedule A service performed on my E-Class Mercedes. Very pleased with their timely and professional service. Would definitely recommend.

Nov 27, 2022

Michael and the Team are some of the most honest people on repairs of my car. I needed some more expensive things repaired and Michael was very honest about what he would do if it was his car. He saved me thousands over the Porsche Dealership Getting the brakes and other things in the future done is also in the thousands of savings as well. Wont be visiting any other shop but MP. Keep up the great and honest work.

Nov 27, 2022

Mp motorwerks rocks! Very professional, knowledgeable, high quality work, and high value. I have used them exclusively to repair my 2017 BMW X5 to replace engine mounts, tie rods, wheel alignment and oil change. They are open to alternative customer part preferences. Certainly more reasonable than BMW Dealers. I even drive from Gaston County for service at MP Motorwerks. My only recommendation for owners to beef up waiting area accommodations. Fresh coffee and tea would be nice. Employees seem like they enjoy working there!!